Amazing hotel stay!! Beautiful property.

very courteous and helpful staff. Beautiful property right in the heart of old town.

Just lovely. Great location, helpful staff, comfortable rooms. Enjoyed brunch at the courtyard restaurant and wine on the terrace. Will stay again!

Historic, beautiful and clean. Unique and memorable stay and walk to everywhere.

Take thr history tour.

Absolutely stunning will definitely be back

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My wife and I stayed for several nights in April. The old church turned convent turned hotel is lovely and very well located in Old San Juan just off a small square with a fountain. Cobblestone street leads past a large cathedral and many shops, ending at a park and old arched wall. It is historic. Office staff were helpful and friendly, making change for a large bill with no trouble and recommending a local restaurant that was excellent. The restaurant in the picturesque inner courtyard served tasty meals and drinks under a canopy and is surrounded by plants, featuring an ambient, flowing fountain, and is shaded by a large tree. Though the air conditioning made sleep a bit difficult in the king bed, the room was spacious. A small table outside allowed views of the street. Be sure to walk downhill through the last remaining entrance gate to the sea wall. A lovely path at night was romantic, a real gem. The location is far enough from the gigantic cruise ships to allow a little less crowdedness. On Fridays those ships are not allowed to dock, so plan accordingly. We took a tour of the rain forest then.

Everything was top notch

Clean and and wonderful staff

Beautiful hotel in an ideal location! We loved the complimentary morning coffee and evening wine and cheeses. A very nice touch!!

Everything was great

Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2 different people, including the front desk lady, that someone would come check and let me know, no one showed up and no one told me anything. So we were left to fry in the sun. One day, the cleaners left our room unlocked after cleaning. Who knows how many people went in while we were away. We won't be staying here again.

This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park.

Complementary coffee was delicious.

Amazing and beautiful

Amazing location and beautiful oasis in the center of San Juan. First class experience!!

We were informed at breakfast that our Expedia booking didn't include breakfast, which everyone else got for free.

Staff was helpful, place beautiful

This hotel is walking distance to everything. Very nice staff, room is very clean and the AC keeps the room cold.