Hotel El Convento

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9.2
/10
Exceptional
1,018 reviews

What Guests Say About Their Stay

Samuel

10.0
/ 10
very courteous and helpful staff. Beautiful property right in the heart of old town.

Anna

10.0
/ 10
Just lovely. Great location, helpful staff, comfortable rooms. Enjoyed brunch at the courtyard restaurant and wine on the terrace. Will stay again!

David

10.0
/ 10
Historic, beautiful and clean. Unique and memorable stay and walk to everywhere.
In the Area
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100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel El Convento is a good choice when you are visiting Old San Juan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel El Convento

100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
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Lobby Hotel El Convento
Exterior 2 Hotel El Convento

Discover More About Hotel El Convento

General


Near Port of San Juan

Location


With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Port of San Juan.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Catedral Basilica Menor de San Juan Bautista - 0.1 km / 0.1 mi
Statue of Ponce de Leon - 0.1 km / 0.1 mi
Calle Fortaleza - 0.2 km / 0.1 mi
Plaza de Armas - 0.2 km / 0.1 mi
San Juan National Historic Site - 0.2 km / 0.1 mi
La Rogativa Statue - 0.2 km / 0.1 mi
San Juan Gate - 0.2 km / 0.1 mi
Puerta de San Juan - 0.2 km / 0.2 mi
Parque las Palomas - 0.2 km / 0.2 mi
Alcaldia - 0.3 km / 0.2 mi
Museo de Casa Blanca - 0.3 km / 0.2 mi
Convento de Los Dominicos - 0.3 km / 0.2 mi
Old San Juan Organic Farmers Market - 0.3 km / 0.2 mi
Casa del Libro - 0.3 km / 0.2 mi
La Fortaleza - 0.3 km / 0.2 mi

The preferred airport for Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU) - 14.2 km / 8.9 mi

Facilities


Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining


Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel El Convento

Swimming Pool Hotel El Convento
Swimming Pool
Entertainment Facility Hotel El Convento
Entertainment Facility
Fitness Center Hotel El Convento
Fitness Center
Functional Hall Hotel El Convento
Functional Hall
Common Space Hotel El Convento
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Library
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel El Convento

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Convento
81
Number of floors in Hotel El Convento
5
Another facilities in Hotel El Convento
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in Hotel El Convento

What are available facilities at Hotel El Convento?
There are top facilites at Hotel El Convento such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Convento?
The standard check-in time at Hotel El Convento is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Hotel El Convento provide breakfast?
Yes, Hotel El Convento provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel El Convento?
Hotel El Convento is a 4.5-star hotel.
How many floors does Hotel El Convento have?
Hotel El Convento has 5 floors.
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More Reviews from Other Guests in Hotel El Convento

9.2
Exceptional
From 1,018 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel El Convento

Number of reviews per page
20
40
Top reviews
Divyani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing hotel stay!! Beautiful property.
Samuel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

very courteous and helpful staff. Beautiful property right in the heart of old town.
Anna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just lovely. Great location, helpful staff, comfortable rooms. Enjoyed brunch at the courtyard restaurant and wine on the terrace. Will stay again!
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Historic, beautiful and clean. Unique and memorable stay and walk to everywhere.
Bruce
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Take thr history tour.
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely stunning will definitely be back
Jon
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My wife and I stayed for several nights in April. The old church turned convent turned hotel is lovely and very well located in Old San Juan just off a small square with a fountain. Cobblestone street leads past a large cathedral and many shops, ending at a park and old arched wall. It is historic. Office staff were helpful and friendly, making change for a large bill with no trouble and recommending a local restaurant that was excellent. The restaurant in the picturesque inner courtyard served tasty meals and drinks under a canopy and is surrounded by plants, featuring an ambient, flowing fountain, and is shaded by a large tree. Though the air conditioning made sleep a bit difficult in the king bed, the room was spacious. A small table outside allowed views of the street. Be sure to walk downhill through the last remaining entrance gate to the sea wall. A lovely path at night was romantic, a real gem. The location is far enough from the gigantic cruise ships to allow a little less crowdedness. On Fridays those ships are not allowed to dock, so plan accordingly. We took a tour of the rain forest then.
Read More
Julianne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was top notch
Elvis
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and and wonderful staff
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel in an ideal location! We loved the complimentary morning coffee and evening wine and cheeses. A very nice touch!!
Tina Marie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great
Donna
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2 different people, including the front desk lady, that someone would come check and let me know, no one showed up and no one told me anything. So we were left to fry in the sun. One day, the cleaners left our room unlocked after cleaning. Who knows how many people went in while we were away. We won't be staying here again.
Read More
Maya
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park.
Cindy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Complementary coffee was delicious.
Erik
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing and beautiful
Michael James
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing location and beautiful oasis in the center of San Juan. First class experience!!
Brian
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were informed at breakfast that our Expedia booking didn't include breakfast, which everyone else got for free.
Maya
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was helpful, place beautiful
Victor Gutierrez
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is walking distance to everything. Very nice staff, room is very clean and the AC keeps the room cold.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel El Convento

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,018 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Convento

Number of reviews per page
20
40
Top reviews
Divyani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing hotel stay!! Beautiful property.
Samuel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

very courteous and helpful staff. Beautiful property right in the heart of old town.
Anna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just lovely. Great location, helpful staff, comfortable rooms. Enjoyed brunch at the courtyard restaurant and wine on the terrace. Will stay again!
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Historic, beautiful and clean. Unique and memorable stay and walk to everywhere.
Bruce
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Take thr history tour.
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely stunning will definitely be back
Jon
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My wife and I stayed for several nights in April. The old church turned convent turned hotel is lovely and very well located in Old San Juan just off a small square with a fountain. Cobblestone street leads past a large cathedral and many shops, ending at a park and old arched wall. It is historic. Office staff were helpful and friendly, making change for a large bill with no trouble and recommending a local restaurant that was excellent. The restaurant in the picturesque inner courtyard served tasty meals and drinks under a canopy and is surrounded by plants, featuring an ambient, flowing fountain, and is shaded by a large tree. Though the air conditioning made sleep a bit difficult in the king bed, the room was spacious. A small table outside allowed views of the street. Be sure to walk downhill through the last remaining entrance gate to the sea wall. A lovely path at night was romantic, a real gem. The location is far enough from the gigantic cruise ships to allow a little less crowdedness. On Fridays those ships are not allowed to dock, so plan accordingly. We took a tour of the rain forest then.
Read More
Julianne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was top notch
Elvis
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and and wonderful staff
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel in an ideal location! We loved the complimentary morning coffee and evening wine and cheeses. A very nice touch!!
Tina Marie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great
Donna
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2 different people, including the front desk lady, that someone would come check and let me know, no one showed up and no one told me anything. So we were left to fry in the sun. One day, the cleaners left our room unlocked after cleaning. Who knows how many people went in while we were away. We won't be staying here again.
Read More
Maya
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park.
Cindy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Complementary coffee was delicious.
Erik
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing and beautiful
Michael James
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing location and beautiful oasis in the center of San Juan. First class experience!!
Brian
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were informed at breakfast that our Expedia booking didn't include breakfast, which everyone else got for free.
Maya
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was helpful, place beautiful
Victor Gutierrez
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is walking distance to everything. Very nice staff, room is very clean and the AC keeps the room cold.
Number of reviews per page
20
40