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Hotel El Convento

Hotels
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9.4
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Klaus

10.0
/ 10
Perfect location in the middle of old town San Juan. Converted convent with unique atmosphere. Great rooms. Very helpful stuff. Free coffee until 12pm snd wine and free wine snd cheese reception every day 5-6pm were great. Good opportunity to meet some other guests. Pool and jacuzzi quite small but that way you can get talking to other guests if you want to. Bathrooms are a little small but doesnt really matter. Great Location, wonderful staff and unique cosy and the same time spacious entrance hall and restaurants snd coffee and sitting areas on several floors are the best. Highly recommended though can be pricey.

Brendan

10.0
/ 10
Literally the ONLY negative thing I could say about it is that as a 6’2 person the shower was quite short for me and I had to squat to clean my head. Extremely good location, great staff, beautiful property…nothing else you could ask for on vacation.

Gregory

10.0
/ 10
Stunningly beautiful and impeccably maintained, historic property (375 years old), with excellent service from a top-notch staff, in the best location in San Juan. Wonderful rooms and unheralded amenities for old town including a fitness center, as well as a rooftop pool, hot tub, and sun deck with spectacular views. There are also two fantastic restaurants on property or there are many great restaurants a short walk away as are some of the cities best bars and nightlife spots,
In the Area
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100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901

Main Facilities

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This accommodation offers:
Outdoor pool
Laundry service
Luggage storage
Elevator
Garden
Fitness center
Wheelchair accessible
Staying at Hotel El Convento is a good choice when you are visiting Old San Juan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel El Convento

100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
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Lobby Hotel El Convento
Exterior 2 Hotel El Convento

Discover More About Hotel El Convento

General
Near Port of San Juan

Location
With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and 9 minutes by foot from Port of San Juan. This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.7 mi (1.1 km) from Castillo San Felipe del Morro.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Catedral Basilica Menor de San Juan Bautista - 0.1 km / 0.1 mi
Statue of Ponce de Leon - 0.1 km / 0.1 mi
Calle Fortaleza - 0.2 km / 0.1 mi
Plaza del Quinto Centenario - 0.2 km / 0.1 mi
Plaza de Armas - 0.2 km / 0.1 mi
San Juan National Historic Site - 0.2 km / 0.1 mi
Puerta de San Juan - 0.2 km / 0.2 mi
Museo de Casa Blanca - 0.3 km / 0.2 mi
Convento de Los Dominicos - 0.3 km / 0.2 mi
Casa del Libro - 0.3 km / 0.2 mi
La Fortaleza - 0.3 km / 0.2 mi
Casa Rosa - 0.3 km / 0.2 mi
Institute of Puerto Rican Culture - 0.4 km / 0.2 mi
Museum of the Americas - 0.4 km / 0.3 mi
Santa Maria Magdalena de Pazzis Cemetery - 0.5 km / 0.3 mi

The preferred airport for Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU) - 14.2 km / 8.9 mi

Facilities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining
Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel El Convento

Facility

  • Outdoor pool
Swimming Pool Hotel El Convento
Swimming Pool
Fitness Center Hotel El Convento
Fitness Center
Functional Hall Hotel El Convento
Functional Hall
Common Space Hotel El Convento
Common Space
Lobby Hotel El Convento
Lobby

Things to Do

  • Outdoor pool
  • Garden
  • Library
  • Pool sun loungers

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel El Convento

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Convento
81
Number of floors in Hotel El Convento
5
Another facilities in Hotel El Convento
Outdoor pool, Garden, Library, Pool sun loungers, Breakfast

Frequently asked question in Hotel El Convento

What is normal check-in & check-out time at Hotel El Convento?
The standard check-in time at Hotel El Convento is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Hotel El Convento provide breakfast?
Yes, Hotel El Convento provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel El Convento?
Hotel El Convento is a 4.5-star hotel.
How many floors does Hotel El Convento have?
Hotel El Convento has 5 floors.
How many rooms are available at Hotel El Convento?
Hotel El Convento has 81 rooms in total.
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More Reviews from Other Guests in Hotel El Convento

Overall Ratings & Reviews Hotel El Convento

Other sources (1,004)
9.4
Exceptional
From 1,004 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.6

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Most Relevant
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Traveler Reviews Hotel El Convento

Number of reviews per page
20
40
Top reviews
Hector
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome environment
Ridhima
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property in the heart of Old San Juan! A must stay!
Klaus
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location in the middle of old town San Juan. Converted convent with unique atmosphere. Great rooms. Very helpful stuff. Free coffee until 12pm snd wine and free wine snd cheese reception every day 5-6pm were great. Good opportunity to meet some other guests. Pool and jacuzzi quite small but that way you can get talking to other guests if you want to. Bathrooms are a little small but doesnt really matter. Great Location, wonderful staff and unique cosy and the same time spacious entrance hall and restaurants snd coffee and sitting areas on several floors are the best. Highly recommended though can be pricey.
Read More
Brendan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Literally the ONLY negative thing I could say about it is that as a 6’2 person the shower was quite short for me and I had to squat to clean my head. Extremely good location, great staff, beautiful property…nothing else you could ask for on vacation.
Gregory
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunningly beautiful and impeccably maintained, historic property (375 years old), with excellent service from a top-notch staff, in the best location in San Juan. Wonderful rooms and unheralded amenities for old town including a fitness center, as well as a rooftop pool, hot tub, and sun deck with spectacular views. There are also two fantastic restaurants on property or there are many great restaurants a short walk away as are some of the cities best bars and nightlife spots,
Read More
Joel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely beautiful property. Staff was exceptionally polite and attentive. Ideally located if your desire was to see old San Juan. Just a note, 0.0 parking available. I was forced to park 4 blocks away and walk. But I guess it should have been expected.
Yuka
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a very charming hotel with good A/C in the room and at a fabulous location. The only issue was that the WiFi was almost unusable from the day one. We know (and appreciated) that the hotel staff tried to help us with this inconvenience, but no luck. They refunded a small portion of our cost for the 4 night stay, so again, they tried. I am giving 4 stars simply because they clearly offer 'WiFi' on their profile, otherwise it was a nice hotel to enjoy Old San Juan.
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Ricky
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Highly recommended! Fantastic location
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love!
Ann
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They were great. Lovely stay all around.
Alexandro
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best place and best location so walkable to everything. Highly recommend it so gorgeous and amazing staff.
Andre
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Hugo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location but parking is difficult.
Stephen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was incredible. Victor, Jesus, Omar India. We’re all absolutely amazing.! They really made our trip. Alejandro was amazing promises kept! The hotel in general did not meet my expectations on a few fronts: hot tub was tepid at best and mostly cloudy. No jets to speak of. Pool was very warm and not as refreshing as I would have liked. Housekeeping, well let’s just say that they need to learn how to Housekeep. The rooms were clean however things were not replenished, sheets were not changed, there was no “cleaning“. We had to ask for towels several times. We had to ask them to sweep the floor, wipe the sinks, change the sheets. I felt like it was a reflection of the training of the staff. The managers wine gathering every day at 5 was very nice, however if you arrived later say at 5:45. You only got the dregs of the wine and no new bottles would be open. Just a heads up it is a very open air hotel. Perfect for Puerto Rico. However there is no way to escape the heat other than your room. Business center was offered, but only at the sister hotel. Sister hotel rooftop Atelier was beautiful, but you are not allowed to use any amenities at that hotel. We did go to Isla Verde. The beach was beautiful. You do have to take an Uber or taxi because no transportation is provided between the two hotels.
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Robert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thank you!
Gladys
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

👍
Kari
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful Spanish colonial building in the center of Old San Juan. We had a lovely, romantic staff with incredible staff and luxury services.
Mary
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property was beautiful and charming, wonderful to experience the history of old San Juan.
Luis
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hermoso hotel, habitaciones cómodas y silenciosas. Lo hemos visitados varias veces y nos encanta.
Lucy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love this hotel, this is our second time staying here and it didn’t disappoint us!!! The staff were extremely friendly and kind!!!! Just because of the staff ( front desk and the man in charge of helping us with our bags! He made us feel so welcome and happy) and location we will be coming back!
Number of reviews per page
20
40

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Bedroom 4 Hotel El Convento

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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