Hotel El Convento

Hotels
9.2
/10
Exceptional
1,016 reviews

What Guests Say About Their Stay

Lee

10.0
/ 10
Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable.

Gordon W

10.0
/ 10
The staff at El Convento was superb. In the wonderful restaurant especially Andrea, Monica Sofia, and Indira were helpful. In our room Edwin was very kind. Everybody was cheerful.

Jim

10.0
/ 10
Nice old hotel with great cloister in the middle. It’s in a wonderful location if you want to visit San Juan. Pool is really small. More like a plunge pool.
In the Area
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100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel El Convento is a good choice when you are visiting Old San Juan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel El Convento

100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
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Lobby Hotel El Convento
Exterior 2 Hotel El Convento

Discover More About Hotel El Convento

General


Near Port of San Juan

Location


With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Port of San Juan.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Catedral Basilica Menor de San Juan Bautista - 0.1 km / 0.1 mi
Statue of Ponce de Leon - 0.1 km / 0.1 mi
Calle Fortaleza - 0.2 km / 0.1 mi
Plaza de Armas - 0.2 km / 0.1 mi
San Juan National Historic Site - 0.2 km / 0.1 mi
La Rogativa Statue - 0.2 km / 0.1 mi
San Juan Gate - 0.2 km / 0.1 mi
Puerta de San Juan - 0.2 km / 0.2 mi
Parque las Palomas - 0.2 km / 0.2 mi
Alcaldia - 0.3 km / 0.2 mi
Museo de Casa Blanca - 0.3 km / 0.2 mi
Convento de Los Dominicos - 0.3 km / 0.2 mi
Old San Juan Organic Farmers Market - 0.3 km / 0.2 mi
Casa del Libro - 0.3 km / 0.2 mi
La Fortaleza - 0.3 km / 0.2 mi

The preferred airport for Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU) - 14.2 km / 8.9 mi

Facilities


Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining


Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel El Convento

Swimming Pool Hotel El Convento
Swimming Pool
Entertainment Facility Hotel El Convento
Entertainment Facility
Fitness Center Hotel El Convento
Fitness Center
Functional Hall Hotel El Convento
Functional Hall
Common Space Hotel El Convento
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Library
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel El Convento

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Convento
81
Number of floors in Hotel El Convento
5
Another facilities in Hotel El Convento
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in Hotel El Convento

What are available facilities at Hotel El Convento?
There are top facilites at Hotel El Convento such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Convento?
The standard check-in time at Hotel El Convento is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Hotel El Convento provide breakfast?
Yes, Hotel El Convento provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel El Convento
Hotel El Convento has a 4.5-star rating.
How many floors does Hotel El Convento have?
Hotel El Convento has 5.
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More Reviews from Other Guests in Hotel El Convento

9.2
Exceptional
From 1,016 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel El Convento

Number of reviews per page
20
40
Top reviews
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable.
Gordon W
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff at El Convento was superb. In the wonderful restaurant especially Andrea, Monica Sofia, and Indira were helpful. In our room Edwin was very kind. Everybody was cheerful.
Mary Jean
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location across from the Cathedral. A beautiful historic hotel.
Daniel
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel, but a bit pricey for what it was. My biggest complaint is that it was very loud. The automatic lights to the front of the
Morgan
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was amazing and the property was incredible. Amazing historical building with great views and a perfect location. Perks like the wine and cheese hour were so nice and I wish I had a longer stay!
Jim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice old hotel with great cloister in the middle. It’s in a wonderful location if you want to visit San Juan. Pool is really small. More like a plunge pool.
Melissa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful place! Our suite was beautiful!
Lorin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the hotel. Especially Trixie the hotel manager and a cat.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was excellent. Free bottle of wine each night in our room for booking through Hotels.com Room was impeccably clean and as advertised
Lynn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful property in a perfect location if you plan to visit Old San Juan. Restaurant is wonderful.
Kurt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

great place to stay right in old town nice views of the city and bay
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel. Comfortable bed. Bathroom could have been cleaner.
Yiqin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Its all good until in the morning, found a metal needle or wire between sheet and mattress. Definitely a safety concern that might penetrate or at least scratch. Never found this situation before. Would be a good hotel maybe 5 star, but this is serious.
Guillermo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful place in the middle of Old San Juan . Excellent location. The building and rooms are beautiful . Well maintained keeping the beautiful architecture and original old structures .
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful hotel!
Ricardo
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very attentive staff.
William
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location can’t be beat, just across the street from the cathedral in Old San Juan. The hotel was a Carmelite convent for hundreds of years prior to being converted into an elegant hotel. The calico hotel cat was everywhere and always ready to be petted. The bell staff and front desk folks were wonderful and provided great tips for dining and sightseeing. Our room was spotless and well appointed, and the bathroom was especially nice. Mattress was on the lumpy side, but we slept fine. The only downfall to El Convento is the patio bar/restaurant in the lobby level. The food was pretty bad, especially for the price, and the service on the evening of our arrival was tragic. We only ate there because we arrived very late and were too tired to venture out. Big mistake. The restaurant did much better on all fronts with the included breakfasts.
Read More
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful and serene stay
Lisbeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel is gorgeous, excellent location with walking distant to old San Juan main attractions. Staff was excellent. Highly recommended!
Michael
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

See above
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel El Convento

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,016 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Convento

Number of reviews per page
20
40
Top reviews
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable.
Gordon W
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff at El Convento was superb. In the wonderful restaurant especially Andrea, Monica Sofia, and Indira were helpful. In our room Edwin was very kind. Everybody was cheerful.
Mary Jean
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location across from the Cathedral. A beautiful historic hotel.
Daniel
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel, but a bit pricey for what it was. My biggest complaint is that it was very loud. The automatic lights to the front of the
Morgan
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was amazing and the property was incredible. Amazing historical building with great views and a perfect location. Perks like the wine and cheese hour were so nice and I wish I had a longer stay!
Jim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice old hotel with great cloister in the middle. It’s in a wonderful location if you want to visit San Juan. Pool is really small. More like a plunge pool.
Melissa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful place! Our suite was beautiful!
Lorin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the hotel. Especially Trixie the hotel manager and a cat.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was excellent. Free bottle of wine each night in our room for booking through Hotels.com Room was impeccably clean and as advertised
Lynn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful property in a perfect location if you plan to visit Old San Juan. Restaurant is wonderful.
Kurt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

great place to stay right in old town nice views of the city and bay
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel. Comfortable bed. Bathroom could have been cleaner.
Yiqin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Its all good until in the morning, found a metal needle or wire between sheet and mattress. Definitely a safety concern that might penetrate or at least scratch. Never found this situation before. Would be a good hotel maybe 5 star, but this is serious.
Guillermo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful place in the middle of Old San Juan . Excellent location. The building and rooms are beautiful . Well maintained keeping the beautiful architecture and original old structures .
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful hotel!
Ricardo
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very attentive staff.
William
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location can’t be beat, just across the street from the cathedral in Old San Juan. The hotel was a Carmelite convent for hundreds of years prior to being converted into an elegant hotel. The calico hotel cat was everywhere and always ready to be petted. The bell staff and front desk folks were wonderful and provided great tips for dining and sightseeing. Our room was spotless and well appointed, and the bathroom was especially nice. Mattress was on the lumpy side, but we slept fine. The only downfall to El Convento is the patio bar/restaurant in the lobby level. The food was pretty bad, especially for the price, and the service on the evening of our arrival was tragic. We only ate there because we arrived very late and were too tired to venture out. Big mistake. The restaurant did much better on all fronts with the included breakfasts.
Read More
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful and serene stay
Lisbeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel is gorgeous, excellent location with walking distant to old San Juan main attractions. Staff was excellent. Highly recommended!
Michael
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

See above
Number of reviews per page
20
40