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Hotel El Convento
Hotels
8.6
/10
Very Good
938 reviews
What Guests Say About Their Stay
Carmencita
10.0
/ 10
I loved the old decor from years ago, but can also say they've elevated the the beauty of the hotel with renovations. I've been staying at El Convento every year (with the exception of Maria and Covid) for 10-years and will continue to to come back for years to come. Thank you
Debra
10.0
/ 10
Absolute old world charm in the middle of all the action and yet our room was surprisingly quiet with the double doors shut. Staff were welcoming and friendly. We enjoyed our stay and would recommend to friends!
Julia
10.0
/ 10
This hotel is in Old St. Juan. It is an old convent, (17th century). There is a very large inner courtyard with shady cloisters on all four sides. The central area was full of plants and flowers and one very large old tree! A delightful place to stay and very comfortable. Excellent staff.
In the Area
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100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel El Convento
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Per room per night (excl. taxes & fees)
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What's around Hotel El Convento
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100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
Discover More About Hotel El Convento
Location
Staying at Hotel El Convento is a good choice when you are visiting Old San Juan.
About Hotel El Convento
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel El Convento exclusively for you.
Get precious and unforgettable moment during your stay at Hotel El Convento.
All facilities in Hotel El Convento
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Things to Do
- Outdoor pool
- Garden
- Library
- Pool sun loungers
Food and Drinks
- Bar
- Breakfast
General
- Banquet
- Terrace
Nearby Facilities
- Hair salon
- ATM/Banking
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel El Convento
Important Note
- Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel El Convento | 58 |
Number of floors in Hotel El Convento | 5 |
Another facilities in Hotel El Convento | Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out |
Frequently asked question in Hotel El Convento
What are available facilities at Hotel El Convento?
There are top facilites at Hotel El Convento such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Convento?
The standard check-in time at Hotel El Convento is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel El Convento provide breakfast?
Yes, Hotel El Convento provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel El Convento
Other sources (938)
8.6
Very Good
From 938 reviews
Cleanliness
8.8
Room Comfort
8.2
Service and Facilites
9.0
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Traveler Reviews Hotel El Convento
Number of reviews per page
20
40
Top reviews
Carmencita
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I loved the old decor from years ago, but can also say they've elevated the the beauty of the hotel with renovations. I've been staying at El Convento every year (with the exception of Maria and Covid) for 10-years and will continue to to come back for years to come. Thank you
Debra
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Absolute old world charm in the middle of all the action and yet our room was surprisingly quiet with the double doors shut. Staff were welcoming and friendly. We enjoyed our stay and would recommend to friends!
Rosanne
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
this is an old hotel that has been restored several times. As such, it is NOT a resort like you would get in "new" San Juan. What it doesn't have in bells and whistles it makes up for in warmth and charm. The staff go above and beyond, the location is unbeatable, and the old world ambiance makes for a wonderful stay. My only word of caution is do not drive to the hotel as there is no dedicated parking, and especially on weekends, parking can be a challenge. Will definitely stay there again!
Read More
Julia
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is in Old St. Juan. It is an old convent, (17th century). There is a very large inner courtyard with shady cloisters on all four sides. The central area was full of plants and flowers and one very large old tree! A delightful place to stay and very comfortable. Excellent staff.
Juan
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great small historical 5 star hotel that once was a convent right in the heart of Old San Juan
Lourdes
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Service was great but the room conditions were not ideal there was a water leak through one spotlight on the shower ceiling I did not sleep the entire night hearing the sound of pouring water also an awful alergie because of the mold.
Kevin
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The history in it and all around it is phenomenal
Matthew
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel had a historic feel but the VIP experience didn’t feel VIP other than one bottle of wine given at check in and turn down service in the evening. The food quality of the restaurant on the property is NOT good.
James
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great stay
Elizabeth
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely boutique hotel. Convenient location, beautiful views, very nice staff. Rooms are simple but clean and comfortable. Enjoyed complimentary beach pass to beach hotel nearby. Highly recommend!
wilfredo
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Love the Hotel but this time room was not ready in time.
Christine
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful hotel. Historic but well maintained. All staff was friendly and helpful. Very walkable to shopping, restaurants and historic sites.
Sylvia
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful place! Love it!
Maria
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel is old
No amenities… sheets and towels were not up to par…
Could not access bill or voucher for parking which is 15 minutes away !!!
Checking out … they were not serviceable or cared about our voucher or bill…,
Expensive hotel with no real service …:
Shawn
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful hotel in a great location. We could walk to many sites and restaurants. The daily wine reception was very nice.
Verified traveler
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This hotel is in the BEST location ever! It is a beautiful historical building with a really nice, relaxed vibe. However, the service really needs to improve to justify the very expensive rate and to make this hotel comparable to other luxury hotels. The front desk staff are not very helpful and every time you request something, it feels like you are a burden to the staff! The sheets are not spotless clean and we actually found spots on blankets twice! When you call the front desk for anything (e.g., extra towels, etc.) it's a hit-and-miss as to whether they will get you what you need! Overall, it's in a great location and a beautiful building but not top-notch service.
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Lee
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful property.
Ruben
Business
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Some employees very unresponsive but
Still a great location and nice place to
stay. Wine hour is great but limited wine
supply. Coffee needs to be improved but
is free.
Kennie
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Fantastic location and beautiful architecture. Offers free water bottles, hot coffee and tea, and free wine and cheese. Soundproof is great.
joedh o
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
El Convento is my Favorite Hotel in old san juan
Number of reviews per page
20
40
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