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Hotel El Convento

Hotels
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9.2
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Amparo

10.0
/ 10
It's a beautiful, historical hotel. It was a pleasure to stay in it. Highly recommend.

Alicia

10.0
/ 10
Our room was clean and gorgeous, and the huge balcony/terrace was easily a favorite part of our honeymoon stay.

Dalila

10.0
/ 10
An awesome experience! Thanks for the upgrade! Very charming and service oriented staff.
In the Area
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100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel El Convento is a good choice when you are visiting Old San Juan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel El Convento Address: Map & Location

100 Cristo St, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
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Exterior Hotel El Convento
Others 2 Hotel El Convento

Discover More About Hotel El Convento

General
Near Port of San Juan

Location
With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Port of San Juan.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Catedral Basilica Menor de San Juan Bautista - 0.1 km / 0.1 mi
Statue of Ponce de Leon - 0.1 km / 0.1 mi
Calle Fortaleza - 0.2 km / 0.1 mi
Plaza de Armas - 0.2 km / 0.1 mi
San Juan National Historic Site - 0.2 km / 0.1 mi
La Rogativa Statue - 0.2 km / 0.1 mi
San Juan Gate - 0.2 km / 0.1 mi
Puerta de San Juan - 0.2 km / 0.2 mi
Parque las Palomas - 0.2 km / 0.2 mi
Alcaldia - 0.3 km / 0.2 mi
Museo de Casa Blanca - 0.3 km / 0.2 mi
Convento de Los Dominicos - 0.3 km / 0.2 mi
Old San Juan Organic Farmers Market - 0.3 km / 0.2 mi
Casa del Libro - 0.3 km / 0.2 mi
La Fortaleza - 0.3 km / 0.2 mi

The preferred airport for Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU) - 14.2 km / 8.9 mi

Facilities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining
Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel El Convento

Entertainment Facility Hotel El Convento
Entertainment Facility
Functional Hall Hotel El Convento
Functional Hall
Common Space Hotel El Convento
Common Space
Exterior Hotel El Convento
Exterior
Others Hotel El Convento
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Library
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel El Convento

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Convento
81
Number of floors in Hotel El Convento
5
Another facilities in Hotel El Convento
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in Hotel El Convento

What are available facilities at Hotel El Convento?
There are top facilites at Hotel El Convento such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel El Convento?
Check-in time at Hotel El Convento is staring from 15:00 - 02:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel El Convento provide breakfast?
Yes, Hotel El Convento provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel El Convento?
Hotel El Convento is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel El Convento have?
Hotel El Convento has 5 floors.
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More Reviews from Other Guests in Hotel El Convento

Overall Ratings & Reviews Hotel El Convento

Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

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Traveler Reviews Hotel El Convento

Number of reviews per page
20
40
Top reviews
Amparo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It's a beautiful, historical hotel. It was a pleasure to stay in it. Highly recommend.
Seth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic all around.
Alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was clean and gorgeous, and the huge balcony/terrace was easily a favorite part of our honeymoon stay.
Dalila
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An awesome experience! Thanks for the upgrade! Very charming and service oriented staff.
Calinda
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

When we booked, I was a bit concerned because reviews were either excellent or quite disappointing--with very little in between. It all depends on the room assigned! When we first arrived, we were ushered to a rather dark and very musty room on the first floor. It's an old historic hotel and I tried to be understanding when my request for a change was met with a promise for housekeeping to refresh. Once the windows were closed for overnight, however, the dankness returned and irritated my sinuses enough to require medication in the morning. I politely insisted that we be moved that day and was accommodated by Rachel once the checkout period was over. The new room on the top floor was sunny and fresh. No more sinus symptoms! Then, I was able to really enjoy the gorgeous historic property with charming courtyard, the lovely views, the PERFECT location with easy walking throughout Old San Juan to restaurants and attractions, daily coffee on the terrace, and the excellent bar. In addition, a relationship with a property on Isla Verde enabled us to have a lovely beach day with complimentary chairs, towels, etc. And Rachel and her colleagues (am forgetting his name) were gracious in checking in to make sure our stay was improved and all was well. I'd highly recommend.
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Jahtanya
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Value and amenities doesn’t match the price Beautiful hotel with historical charm. Ideal for a daily visit/ tour or a very short stay. Some staff could be a bit warmer and more welcoming. Mattress could be updated for comfort. Patio could be maintained more. Also, would recommend candles for insects. The modern updates clash with historical charm. Lighting abnormalities in room. Water marks in bathroom ceiling. Bathroom shower not user friendly - prone to flooding bathroom. Overall a 3/5 experience in a beautiful and unique hotel.
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Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I highly recommend this property. It's beauty and history are incredible. The hotel pays for a walking history tour of the hotel and old San Juan which was great. I enjoyed the complementary coffee in the morning and wine and cheese in the evening. Walking distance to restaurants, bars, and shopping.
Victoria
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staying at Hotel El Convento was the best decision I made when deciding to stay in Old San Juan. The employees ensure you have the most pleasant experience and are very responsive. The hotel itself is absolutely beautiful and blends in with the Old San Juan aesthetic. It has a lot of fascinating history mixed in with the local art displayed throughout the hotel. I would stay here again.
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Tara
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location right in Old San Juan! Although small, we enjoyed the rooftop pool. Would stay here again!
John
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Greatness!
Pablo M
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the place, location, staff, vibe, food, and everything. Great place and highly recommended.
Toni
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room Coffee bar free Wine tasting free
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing stay. The hotel beautiful and very romantic. Right in the heart of Old San Juen, just stepping the door puts you in walking distance of restaurants, bars, shops and site seeing spots. I highly recommend the hotel to everyone.
Hannah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent location, walkable to all the things in old San Juan that you would want to see! Staff was helpful and kind. They had cold bottled water available at all times. Nice wine and cheese reception in the evening. Cool building with a lot of history.
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff… Very clean…
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El Convento is a wonderful boutique hotel filled with old world charm. The staff is friendly and accommodating. It’s a great spot to stay if you want to explore historic San Juan.
barbara
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place
Linda
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly & helpful staff made our stay stress free. Convenient location for walking throughout the Old Town area. Highly recommend the historical tour at the hotel. Several places to eat within walking distance.
Salvador
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was extremely cold, called front desk 2x
Joanne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I really liked the old charm. Ate dinner there the first night and the food was absolutely delicious. Our room was cleaned every day and the staff was so delicious. It’s also in a great location, accessible to walk to several restaurants and to the fort. Took an Uber to their sister hotel to go to the beach, which gave us free chairs, towels, and umbrella. Can’t beat that. I would definitely go back to this hotel again.
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Number of reviews per page
20
40

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Others 4 Hotel El Convento

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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