9.4
Exceptional
From 1,005 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews Novotel Cusco

Number of reviews per page
20
40
Top reviews
David
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We decided on the Novotel because of the covered courtyard. The pictures didn’t do it justice it is a beautiful historic building which is extremely well run from the front desk to everyone in the restaurant and breakfast area. We opted to have our last drinks of an evening in the yard as it was so magical at night. The location is within an easy walk of everything couldn’t have asked for more.
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Agustin
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Terrible service
Paul
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location, nice spa amenities, great restaurant, and a good breakfast buffet. I really like the atrium area, a calming place to recharge after a day in the city. I wouldn't hesitate to stay here again!
Xiaohua
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel with a beautiful central lobby.
Leah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely courtyard, friendly staff. We had to leave early sp the packed a lovely to go breakfast
JoAnnie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent staff.
Leticia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved the terrace
Jacqueline
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful lobby, friendly staff, nice and clean rooms. My only complaints are that the hotel is a bit chilly and the restaurant was slow, although the food was good. Overall, a great hotel for the area. Would stay again!
Anubhav
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Noisy. We had our room next to the cleaning closet. Loud walkie talkie at 0600. Place was other wise nice and clean. Breakfast was fine but service was a little lacking in attentiveness.
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel has a good location, staff very kind and helpful.
Mario
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Service was top notch. So much staff willing to help. Restaurant and bar inside. Perfect location. Walkable to the main highlights. Restaurants and shops 1 min walk away. Definitely recommend
Eliane
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel close to main city attractions, clean amenities, staff very friendly, great breakfast. Airports shuttle/taxi available on request
Ghassan
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fresh breakfast
Sarah
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel exceeded our expectations. We were only there one night but wish it had been more. Everything was great - especially the customer service, location and value.
Kasra
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff and beautiful hotel in a 450 year old building .. with a short walk to the square. Well recommended.
Jennifer
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I really wanted a no “brand” hotel this is exactly what I could’ve dreamed of. Clean, upscale & tradiotnal at the right price! HIGHLY recommend. Traveling with my husband and 2 kids they have a room with a queen bed and 2 beds in a loft it’s perfect
Moraima
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

La ubicación es perfecta y el desayuno delicioso desde muy temprano
Abbey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, very nice courtyard
Zully
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This hotel was so beautiful! I would definitely recommend!
Yen Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beautiful property; excellent location; the beds were very comfortable, but I wish we were able to turn on the AC. we ended up opening the windows at night instead.
Number of reviews per page
20
40