9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews Novotel Cusco

Number of reviews per page
20
40
Top reviews
Eliane
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel close to main city attractions, clean amenities, staff very friendly, great breakfast. Airports shuttle/taxi available on request
Ghassan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fresh breakfast
Sarah
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel exceeded our expectations. We were only there one night but wish it had been more. Everything was great - especially the customer service, location and value.
Kasra
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff and beautiful hotel in a 450 year old building .. with a short walk to the square. Well recommended.
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really wanted a no “brand” hotel this is exactly what I could’ve dreamed of. Clean, upscale & tradiotnal at the right price! HIGHLY recommend. Traveling with my husband and 2 kids they have a room with a queen bed and 2 beds in a loft it’s perfect
Moraima
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

La ubicación es perfecta y el desayuno delicioso desde muy temprano
Abbey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, very nice courtyard
Zully
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel was so beautiful! I would definitely recommend!
Yen Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful property; excellent location; the beds were very comfortable, but I wish we were able to turn on the AC. we ended up opening the windows at night instead.
Jane
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice clean bedding was glorious after some less than perfect stays in Peru!
Erika
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel with central location and nice staff.
miranda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean, beautiful hotel
lukas
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was friendly and very accommodating.
Yonatan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Colonial rooms are nicely decorated, staff was very helpful and sensitive to any need we had. The only problem with Colonial rooms, witch are located one floor above the lobby court, is the noise that's comming either from the lobby or from the adjacent room, since the walls are thin.
ELIZABETH REYNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Incredible servicio, y el hotel es hermoso. 100% recomendable.
maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The standard room does not meet the expectations of a 4-star hotel. A standard room at the Holiday Inn is far superior to that at Novotel. There was no coffee machine provided—only instant coffee sachets—and no body lotion was available. Overall, the standard room is too pricey for the limited benefits offered.
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

great hotel highly recommended
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

great hotel great staff great location
Giovanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing place to stay!
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Number of reviews per page
20
40