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Novotel Cusco
Hotels
9.2
/10
Exceptional
952 reviews
What Guests Say About Their Stay
Sava
10.0
/ 10
Great hotel within walking distance to everything. Staff are great and rooms are comfortable!
Mirella
10.0
/ 10
We first got into the Novotel very early in the morning. We were received by this huge patio and colorful seating areas. Our first room had a window that faced the street so we couldn’t open it and our drain didn’t work properly. We informed the management about this and we had already booked another stay in this hotel after our Inca trail hike. We were approached by the manager who apologized and promised a better room and even offered us free breakfast. The breakfast was one of the best we had ever had. Service is impeccable. On our return, we got amazing rooms in the 5th floor with a balcony. The hotel went above and beyond to make our stay very enjoyable and comfortable. The staff at the door and luggage were extremely helpful and friendly. The hotel also has direct access to a spa for massages. I already miss staying at this hotel as it really felt like home. I would definitely recommend this hotel in Cusco
Curtis
10.0
/ 10
Great place to stay. Very quiet compared to other places we stayed in Cusco. Had excellent breakfast that was included and also had a great dinner menu. Staff spoke great English and was easy to get settled into Peru
In the Area
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San Augustin 239 Esquina, Cusco, Provincia de Cusco, Peru, 0
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Novotel Cusco
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San Augustin 239 Esquina, Cusco, Provincia de Cusco, Peru, 0
Discover More About Novotel Cusco
Location
Staying at Novotel Cusco is a good choice when you are visiting Cusco.
About Novotel Cusco
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Novotel Cusco exclusively for you.
Get precious and unforgettable moment during your stay at Novotel Cusco.
All facilities in Novotel Cusco
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Terrace
Business Facilities
- Meeting rooms
- Business center
Things to Do
- Garden
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Novotel Cusco
Important Note
- Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
- Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
- Pet fee: PEN 50 per pet, per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Novotel Cusco | 99 |
Number of floors in Novotel Cusco | 5 |
Another facilities in Novotel Cusco | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage |
Frequently asked question in Novotel Cusco
What are available facilities at Novotel Cusco?
There are top facilites at Novotel Cusco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Cusco?
The standard check-in time at Novotel Cusco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novotel Cusco provide breakfast?
Yes, Novotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Novotel Cusco
Other sources (952)
9.2
Exceptional
From 952 reviews
Cleanliness
9.4
Room Comfort
8.6
Service and Facilites
9.4
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Traveler Reviews Novotel Cusco
Number of reviews per page
20
40
Top reviews
DAVID
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lovely hotel located close to all the tourist sites
Keith
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place. Friendly staff. Nice buffet breakfast.
Sava
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great hotel within walking distance to everything. Staff are great and rooms are comfortable!
Kanwal
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
the courtyard was beautiful
raul
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent hotel. Perfect location
Staff is very helpful and attentive
Mirella
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We first got into the Novotel very early in the morning. We were received by this huge patio and colorful seating areas. Our first room had a window that faced the street so we couldn’t open it and our drain didn’t work properly. We informed the management about this and we had already booked another stay in this hotel after our Inca trail hike. We were approached by the manager who apologized and promised a better room and even offered us free breakfast. The breakfast was one of the best we had ever had. Service is impeccable. On our return, we got amazing rooms in the 5th floor with a balcony. The hotel went above and beyond to make our stay very enjoyable and comfortable. The staff at the door and luggage were extremely helpful and friendly. The hotel also has direct access to a spa for massages. I already miss staying at this hotel as it really felt like home. I would definitely recommend this hotel in Cusco
Read More
Mingjiang
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No VIP benefits
Curtis
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place to stay. Very quiet compared to other places we stayed in Cusco. Had excellent breakfast that was included and also had a great dinner menu. Staff spoke great English and was easy to get settled into Peru
Jasmin
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful hotel in Cusco and very close walk to Plaza de Armas with many dining options close by!
Beena Ajitbhai
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Amazing property with great ambience and very helpful staff
Silvia
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent customer service. Beautiful property, great location! ❤️
Hanqi
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel is near the arms square, and there are many cafes and restaurants around. The hotel is clean and beautiful.
Sandy jesus veloz
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excelente hotel. Todo lo prometido está ahi, cerca de todo y el personal muy capacitado, lo recomiendo.
raul
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel with amazing staff. Centrally located to everything. Walkable
Teri
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff was amazing. So comfortable
Jeily
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Me siento feliz por la buena vacaciones que tuvimos y por el excelente servicio.
Karla
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful hotel centrally located near historical sites. Staff are courteous and helpful. I traveled solo and felt very safe.
AARON
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Extremely professional and friendly staff. Excellent restaurant and hotel dining options. Great Spa. Looking forward to returning.
Odalia
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nice and clean hotel totally recommend
David
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was a quiet and classy hotel. The lobby area is very inviting and relaxing. It’s close to Plaza de Almas and close to many shops and food.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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