Novotel Cusco

Hotels
9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Yen Ying

10.0
/ 10
Beautiful property; excellent location; the beds were very comfortable, but I wish we were able to turn on the AC. we ended up opening the windows at night instead.

Julio

10.0
/ 10
We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.

Lety

10.0
/ 10
The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
In the Area
See Map
San Augustin 239 Esquina, Cusco, Provincia de Cusco, Peru, 0

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Plaza de Armas
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Novotel Cusco

San Augustin 239 Esquina, Cusco, Provincia de Cusco, Peru, 0
Discover More Places
Lobby Novotel Cusco
Lobby 2 Novotel Cusco

Discover More About Novotel Cusco

General


Near Plaza de Armas

Location


With a stay at Novotel Cusco, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. This historic hotel is 0.3 mi (0.5 km) from San Blas Church and 0.6 mi (0.9 km) from Coricancha.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Gato's Market - 0.1 km / 0.1 mi
Hatunrumiyoc - 0.1 km / 0.1 mi
Market El Fumador - 0.1 km / 0.1 mi
UNSAAC Yale International Center - 0.1 km / 0.1 mi
Museum of Religious Art - 0.1 km / 0.1 mi
Twelve Angled Stone - 0.2 km / 0.1 mi
Cusco Cathedral - 0.2 km / 0.1 mi
Santa Catalina Convent - 0.2 km / 0.1 mi
Direccion Desconcentrada de Cultura Cusco - 0.2 km / 0.1 mi
Iglesia y Monasterio de Santa Catalina - 0.2 km / 0.1 mi
Kusicancha - 0.3 km / 0.2 mi
Plaza de las Nazarenas - 0.3 km / 0.2 mi
Pre-Columbian Art Museum - 0.3 km / 0.2 mi
Museo de Arte Precolombino - 0.3 km / 0.2 mi
Olave Art Gallery - 0.3 km / 0.2 mi

The preferred airport for Novotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.1 km / 3.2 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a banquet hall.

Business Facilities


Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Stop by the hotel's restaurant, Yaku Wasi Bar-Restaurante, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 99 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Novotel Cusco

Bar, Cafe and Lounge Novotel Cusco
Bar, Cafe and Lounge
Entertainment Facility Novotel Cusco
Entertainment Facility
Functional Hall Novotel Cusco
Functional Hall
Common Space Novotel Cusco
Common Space
Lobby Novotel Cusco
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Things to Do

  • Garden
  • Outdoor facilities

General

  • Banquet
  • Terrace

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Novotel Cusco

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), LGBTQIA+ friendly, No rollaway/extra beds available, Cashless transactions are available, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Cusco
99
Number of floors in Novotel Cusco
5
Another facilities in Novotel Cusco
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Novotel Cusco

What are available facilities at Novotel Cusco?
There are top facilites at Novotel Cusco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Cusco?
The standard check-in time at Novotel Cusco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novotel Cusco provide breakfast?
Yes, Novotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Cusco?
Novotel Cusco is a 4.0-star hotel.
How many floors does Novotel Cusco have?
Novotel Cusco has 5 floors.
See All

More Reviews from Other Guests in Novotel Cusco

9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Cusco

Number of reviews per page
20
40
Top reviews
Zully
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was so beautiful! I would definitely recommend!
Yen Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful property; excellent location; the beds were very comfortable, but I wish we were able to turn on the AC. we ended up opening the windows at night instead.
Jane
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice clean bedding was glorious after some less than perfect stays in Peru!
Erika
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel with central location and nice staff.
miranda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, beautiful hotel
lukas
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was friendly and very accommodating.
Yonatan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Colonial rooms are nicely decorated, staff was very helpful and sensitive to any need we had. The only problem with Colonial rooms, witch are located one floor above the lobby court, is the noise that's comming either from the lobby or from the adjacent room, since the walls are thin.
ELIZABETH REYNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible servicio, y el hotel es hermoso. 100% recomendable.
maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The standard room does not meet the expectations of a 4-star hotel. A standard room at the Holiday Inn is far superior to that at Novotel. There was no coffee machine provided—only instant coffee sachets—and no body lotion was available. Overall, the standard room is too pricey for the limited benefits offered.
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

great hotel highly recommended
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

great hotel great staff great location
Giovanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing place to stay!
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Abdul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Lety
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
SHAAN
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Had an extremely pleasant stay at Novotel before and after doing the Inca trail trek. When I came back from the 4D/3N trek, the receptionist had everything prepared and I was able to get my room and luggage in less than 5 minutes. Truly exceptional especially after a tiring multi-day activity. Would also like to commend the quality of the food from room service. I really enjoyed the Lomo Saltado!
Read More
Daniel
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Han
Huddia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Novotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Cusco

Number of reviews per page
20
40
Top reviews
Zully
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was so beautiful! I would definitely recommend!
Yen Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful property; excellent location; the beds were very comfortable, but I wish we were able to turn on the AC. we ended up opening the windows at night instead.
Jane
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice clean bedding was glorious after some less than perfect stays in Peru!
Erika
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel with central location and nice staff.
miranda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, beautiful hotel
lukas
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was friendly and very accommodating.
Yonatan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Colonial rooms are nicely decorated, staff was very helpful and sensitive to any need we had. The only problem with Colonial rooms, witch are located one floor above the lobby court, is the noise that's comming either from the lobby or from the adjacent room, since the walls are thin.
ELIZABETH REYNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible servicio, y el hotel es hermoso. 100% recomendable.
maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The standard room does not meet the expectations of a 4-star hotel. A standard room at the Holiday Inn is far superior to that at Novotel. There was no coffee machine provided—only instant coffee sachets—and no body lotion was available. Overall, the standard room is too pricey for the limited benefits offered.
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

great hotel highly recommended
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

great hotel great staff great location
Giovanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing place to stay!
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Abdul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Lety
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
SHAAN
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Had an extremely pleasant stay at Novotel before and after doing the Inca trail trek. When I came back from the 4D/3N trek, the receptionist had everything prepared and I was able to get my room and luggage in less than 5 minutes. Truly exceptional especially after a tiring multi-day activity. Would also like to commend the quality of the food from room service. I really enjoyed the Lomo Saltado!
Read More
Daniel
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Han
Huddia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Number of reviews per page
20
40