Novotel Cusco

Hotels
9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Julio
10.0
/ 10
We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Lety
10.0
/ 10
The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
Andrew
10.0
/ 10
The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
In the Area
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San Augustin 239 Esquina, Cusco, Provincia de Cusco, Peru, 0

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Novotel Cusco is a good choice when you are visiting Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Cusco

San Augustin 239 Esquina, Cusco, Provincia de Cusco, Peru, 0
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Discover More About Novotel Cusco

Location


Staying at Novotel Cusco is a good choice when you are visiting Cusco.

About Novotel Cusco

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novotel Cusco exclusively for you.

Novotel Cusco is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Cusco.

All facilities in Novotel Cusco

Others Novotel Cusco
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Garden

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Novotel Cusco

Important Note
  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Cusco
99
Number of floors in Novotel Cusco
5
Another facilities in Novotel Cusco
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Novotel Cusco

What are available facilities at Novotel Cusco?
There are top facilites at Novotel Cusco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Cusco?
The standard check-in time at Novotel Cusco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novotel Cusco provide breakfast?
Yes, Novotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Cusco?
Novotel Cusco is a 4.0-star hotel.
How many floors does Novotel Cusco have?
Novotel Cusco has 5 floors.
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More Reviews from Other Guests in Novotel Cusco

9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Novotel Cusco

Number of reviews per page
20
40
Top reviews
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Abdul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Lety
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
SHAAN
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
Read More
Verified traveler
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Had an extremely pleasant stay at Novotel before and after doing the Inca trail trek. When I came back from the 4D/3N trek, the receptionist had everything prepared and I was able to get my room and luggage in less than 5 minutes. Truly exceptional especially after a tiring multi-day activity. Would also like to commend the quality of the food from room service. I really enjoyed the Lomo Saltado!
Read More
Daniel
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Han
Huddia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Xuelian
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very beautiful property with Spanish court yard, only 6-7 walk to the main square, breakfast and very friendly staff standing by 24 hrs. A lot of nice restaurants just around the corner.
michael
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great property, lovely staff, very attentive service, great buffet. Our rooms on the first floor were pretty loud from the walkway, well into the night and super early in the morning, especially if near the kitchen.
Zachary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing stay! Highly recommend this charming hotel tucked away near the historic district.
NEYSI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s near everything, the staff is super friendly and the restaurant options are amazing
Sima
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is great!! Hotel atmosphere is relaxing. Cusco is amazing
Maxim
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location and overall environment matches expectation
Javier
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice colonial property, excellent location and very friendly personnel. The room could be nicer.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very cool architecture for a hotel, love the lobby. Very close to town square but not right on it so it was a bit more quiet. Very friendly and attentive staff. Liked the convience of having the filtered water bottle filling machine down the hall.
Maria Camila
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Loved the service the location and overall everything!
Venkataramana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean, Family Friendly, very supportive staff
Aileen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful hotel near the square. lots to see and do in this area. the staff was super nice, and the room was clean. walking distance to bars, restaurants and touristic places.
Rupal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great. Room was clean and we had a 2 story family room which is great!
Number of reviews per page
20
40

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Others 4 Novotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Cusco

Number of reviews per page
20
40
Top reviews
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Abdul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Lety
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
SHAAN
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
Read More
Verified traveler
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Had an extremely pleasant stay at Novotel before and after doing the Inca trail trek. When I came back from the 4D/3N trek, the receptionist had everything prepared and I was able to get my room and luggage in less than 5 minutes. Truly exceptional especially after a tiring multi-day activity. Would also like to commend the quality of the food from room service. I really enjoyed the Lomo Saltado!
Read More
Daniel
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Han
Huddia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Xuelian
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very beautiful property with Spanish court yard, only 6-7 walk to the main square, breakfast and very friendly staff standing by 24 hrs. A lot of nice restaurants just around the corner.
michael
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great property, lovely staff, very attentive service, great buffet. Our rooms on the first floor were pretty loud from the walkway, well into the night and super early in the morning, especially if near the kitchen.
Zachary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing stay! Highly recommend this charming hotel tucked away near the historic district.
NEYSI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s near everything, the staff is super friendly and the restaurant options are amazing
Sima
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is great!! Hotel atmosphere is relaxing. Cusco is amazing
Maxim
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location and overall environment matches expectation
Javier
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice colonial property, excellent location and very friendly personnel. The room could be nicer.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very cool architecture for a hotel, love the lobby. Very close to town square but not right on it so it was a bit more quiet. Very friendly and attentive staff. Liked the convience of having the filtered water bottle filling machine down the hall.
Maria Camila
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Loved the service the location and overall everything!
Venkataramana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean, Family Friendly, very supportive staff
Aileen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful hotel near the square. lots to see and do in this area. the staff was super nice, and the room was clean. walking distance to bars, restaurants and touristic places.
Rupal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great. Room was clean and we had a 2 story family room which is great!
Number of reviews per page
20
40