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Novotel Cusco

Hotels
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9.4
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Antonio

10.0
/ 10
Beautiful place in a perfect location Excellent drinks and food; very reasonable prices considering surrounding restaurants We’ll be back!

Amber

10.0
/ 10
I LOVED my stay at Novotel Cusco. Namely due to the excellent, welcoming, and friendly staff. I was there as a solo female traveler and felt safe a walking back to Novotel and felt welcomed home. It’s also a very convenient location to the regular tourist beat. Easy to walk to most places you’d want to go within 10 minutes. I had no problem being picked up or dropped off by any tour agency. Lastly, the food is really good that Yaku Burger bangs.

Margarita

10.0
/ 10
We absolutely loved every aspect of our stay at Novotel Cusco. The location is unbeatable. The hotel is within easy walking distance of everything in Cusco's historic center, making it incredibly convenient to explore the city. There are also several excellent restaurants just 1–2 minutes away. The breakfast was outstanding. I always look for hotels with an excellent breakfast. The room was, comfortable, and well maintained, and the staff was friendly, welcoming, and always willing to help. I would absolutely stay here again without hesitation.
In the Area
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San Augustin 239 Esquina, Cusco, Cuzco, Peru, 0

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Novotel Cusco is a good choice when you are visiting Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Cusco

San Augustin 239 Esquina, Cusco, Cuzco, Peru, 0
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Lobby Novotel Cusco
Lobby 2 Novotel Cusco

Discover More About Novotel Cusco

General
Near Plaza de Armas

Location
With a stay at Novotel Cusco, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. This historic hotel is 0.3 mi (0.5 km) from San Blas Church and 0.6 mi (0.9 km) from Coricancha.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gato's Market - 0.1 km / 0.1 mi
Hatunrumiyoc - 0.1 km / 0.1 mi
Market El Fumador - 0.1 km / 0.1 mi
UNSAAC Yale International Center - 0.1 km / 0.1 mi
Museum of Religious Art - 0.1 km / 0.1 mi
Twelve Angled Stone - 0.2 km / 0.1 mi
Cusco Cathedral - 0.2 km / 0.1 mi
Santa Catalina Convent - 0.2 km / 0.1 mi
Iglesia y Monasterio de Santa Catalina - 0.2 km / 0.1 mi
Kusicancha - 0.3 km / 0.2 mi
Plaza de las Nazarenas - 0.3 km / 0.2 mi
Pre-Columbian Art Museum - 0.3 km / 0.2 mi
Museo de Arte Precolombino - 0.3 km / 0.2 mi
Olave Art Gallery - 0.3 km / 0.2 mi
Church of the Company of Jesus - 0.3 km / 0.2 mi

The preferred airport for Novotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.1 km / 3.2 mi

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a banquet hall.

Business Facilities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Stop by the hotel's restaurant, Yaku Wasi Bar-Restaurante, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 99 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Novotel Cusco

Entertainment Facility Novotel Cusco
Entertainment Facility
Functional Hall Novotel Cusco
Functional Hall
Common Space Novotel Cusco
Common Space
Lobby Novotel Cusco
Lobby
Accommodation Services Novotel Cusco
Accommodation Services

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Things to Do

  • Garden
  • Outdoor facilities

Connectivity

  • Free WiFi

General

  • Banquet
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Accommodation Policy & General Information in Novotel Cusco

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Cusco
99
Number of floors in Novotel Cusco
5
Another facilities in Novotel Cusco
Vegetarian meal, Breakfast, Snack bar, Garden, Outdoor facilities

Frequently asked question in Novotel Cusco

What are available facilities at Novotel Cusco?
There are top facilites at Novotel Cusco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Cusco?
The standard check-in time at Novotel Cusco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novotel Cusco provide breakfast?
Yes, Novotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Novotel Cusco have?
Novotel Cusco is a 4.0-star hotel.
How many floors does Novotel Cusco have?
Novotel Cusco has 5 floors.
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More Reviews from Other Guests in Novotel Cusco

Overall Ratings & Reviews Novotel Cusco

Other sources (1,000)
9.4
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

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Traveler Reviews Novotel Cusco

Number of reviews per page
20
40
Top reviews
Antonio
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful place in a perfect location Excellent drinks and food; very reasonable prices considering surrounding restaurants We’ll be back!
Amber
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I LOVED my stay at Novotel Cusco. Namely due to the excellent, welcoming, and friendly staff. I was there as a solo female traveler and felt safe a walking back to Novotel and felt welcomed home. It’s also a very convenient location to the regular tourist beat. Easy to walk to most places you’d want to go within 10 minutes. I had no problem being picked up or dropped off by any tour agency. Lastly, the food is really good that Yaku Burger bangs.
Read More
Margarita
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We absolutely loved every aspect of our stay at Novotel Cusco. The location is unbeatable. The hotel is within easy walking distance of everything in Cusco's historic center, making it incredibly convenient to explore the city. There are also several excellent restaurants just 1–2 minutes away. The breakfast was outstanding. I always look for hotels with an excellent breakfast. The room was, comfortable, and well maintained, and the staff was friendly, welcoming, and always willing to help. I would absolutely stay here again without hesitation.
Read More
Gloria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean room and friendly staff. Great location.
wendy
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, quiet and very helpful staff
wendy
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were all friendly and helpful. You are welcomed from the moment you get to the entrance. Staff is helpfull with luggage. Breakfast has a lot of healthy options. We were allowed to leave oyr luggage for 2 nights while travelling to Machu Picchu, when we returned we were welcomed back and our shared room was upgraded for the 1 evening. Thank you for making us comfortable.
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Dev
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful.
Dev
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were incredibly friendly and helpful.
Elizabeth-anne
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I am not one to leave negative reviews. But I need to inform others that you can get better accommodation for this price. The room had no airflow and we struggled to sleep. Due to the acclimatisation this needs to be highlighted. Already us visitors are challenged with acclimatising so the lack of airflow in this room was a major impact. I slept with the window open even though the nights were cold. Dinner here was not great. Go elsewhere. The dinner service was inattentive. I recommend Ofrenda - great service and outstanding food. Also they argued with me about my booking including breakfast, they took a photo of my booking stating it was included, however did not update the booking comments. So for the rest of my stay I was told it was not included by the breakfast staff. Then when I checked out the reception staff was quite rude saying I did not have included breakfast. Again I showed evidence and they took another photo. I asked if there were notes on my booking from when I checked in about the discrepancy. He rudely ignored me and finally accepted my evidence when I brought up the booking. No apologies for the rudeness. I will seek out better accom when I return in 5 days.
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Yuan
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We booked two rooms, but unfortunately both were located near the lobby, and the noise during the night was quite disturbing. Also, breakfast needed before 9:30am, which was earlier than expected.
Ramiro
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo excelente
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service, wonderful property
Tatiana
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It’s good
Alejandro
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was charged for a towel! That is a first!
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is a fantastic hotel in the city center. They helped us arrange a taxi to Ollantaytambo and allowed check in as soon as our room was available. 100% recommend this hotel. Beautiful too!
David
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We decided on the Novotel because of the covered courtyard. The pictures didn’t do it justice it is a beautiful historic building which is extremely well run from the front desk to everyone in the restaurant and breakfast area. We opted to have our last drinks of an evening in the yard as it was so magical at night. The location is within an easy walk of everything couldn’t have asked for more.
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Agustin
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Terrible service
Paul
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect location, nice spa amenities, great restaurant, and a good breakfast buffet. I really like the atrium area, a calming place to recharge after a day in the city. I wouldn't hesitate to stay here again!
Xiaohua
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel with a beautiful central lobby.
Leah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely courtyard, friendly staff. We had to leave early sp the packed a lovely to go breakfast
Number of reviews per page
20
40

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Lobby 4 Novotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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