8.4
Very Good
From 175 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Hotel Raffaello

Number of reviews per page
20
40
Top reviews
Glenna
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The property is convenient to the tram to get to the center.
christopher
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good experience
Shaowei
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

After booked, received checkin info you have to have Covid 19 positive result??? Have to re login frequently for the WiFi. Foot pedal for trash bin broken we have to lift the lid by hand. Shower drain cover rusty and does not pop up, we have to take it out so water can drain slowly. Room is not sound proof, I can hear everything from next room.
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Karen
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This hotel was ok. It stated a restaurant but only for dinner starting at 7:30 pm. There
victoria
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Just on the outskirts of town
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Ultra, spotlessly clean- and newly renovated. Everything very modern and perfect. Hospitable and friendly staff. Will stay again!
koumbo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

"I believe this hotel is underrated. With its exceptional cleanliness, great location, and outstanding service, it offers fantastic value for the price. This hotel is definitely one of the best and most affordable options available." offers fantastic value for the price. This hotel is definitely one of the best and most affordable options available."
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Kayvon
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The room was very basic. There was no coffee maker or cups or ice bucket or other amnesties except minibar. On the website it says “sound proof room” but you can hear train and traffic noise. The breakfast was good though. The hotel is listed as 4 star on hotels.com but it is literally a 2 star hotel.
Alok
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Hotel Raffaello, Florence – Extremely Disappointing Experience! I had a very poor experience at Hotel Raffaello in Florence and would strongly advise against booking this hotel, especially for international tourists. Despite claiming to be a 4-star hotel, it felt more like a 1-2 star property at best. One of the biggest issues was their parking scam. They advertise that parking is included, but in reality, there is no guaranteed parking available or may be not there at all. I tried asking them a few times and hotel staff suggested it’s full all the time. I wasted over an hour trying to find paid parking nearby, which I had to pay for out of pocket, completely misleading and unacceptable. Additionally, there is no kettle or way to make hot water or coffee in the room. When I asked for hot water, I was told to go to the bar area, where they charged 1–2 euros for a single cup of hot water. No iron and no cabinets in the rooms. This is not the kind of service you'd expect from any decent hotel, let alone one claiming to be 4-star. Overall, this hotel felt like a complete scam , poor service, false advertising, and a frustrating experience from start to finish. I do not recommend this hotel to anyone, especially foreign travelers looking for comfort and honesty.
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Leticia
icon-Leisure
Leisure
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The rooms feel hot
Gerald
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Excellent, clean, affordable hotel in a convenient location.
Nathan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Beds weren’t stiff, water pressure was good, Wifi kept dropping out every few minutes which was very annoying and Buffet breakfast was very average.
Susana
icon-with Partner
with Partner
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Good value for the price. Would sta again. Parking is free and convenient
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Very helpful front desk staff.easy access to public transport. Excellent breakfast. Clean and comfortable room. Value for money.
laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Great stay!
maani
icon-with Partner
with Partner
2.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

We arrive to the hotel at 12, most of the hotels have early check in they told us their check in is at 2 and they don’t have early check in ( which was not a big deal) they said the room will be ready in an hour so we stay there but they keep telling us more 30 minutes!!!! At the end the room was ready at 3:30!!!! It said it has free parking but it was always full and onsite parking was not available so we had to park the car somewhere far from the hotel
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Ashok
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The rooms were clean, and the property was in a safe neighborhood. Friendly staff. I would stay there again.
Enrique
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

terrible service from one of the supervisor. A simple request of borrowing a glass as we have a "plastic cups". he refuse!
Seonhee
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The hotel was a very good choice. It is probably not the best but very good for the price. I was happy in every aspect.
MILO
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Nice place, staff are friendly
Number of reviews per page
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