lovely place to stay in Florence. Have been there twice. The staff is extremely helpful and cordial, breakfast is just right and in s delightful setting. Love the location. We were there in late October and there was no air-conditioning – I think that his country wide at that time of year. Not the best when it's warm and the mosquitoes are still around. But, that's not their fault!

Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible!

Staff was very pleasant and helpful. Loved the room and location. Would highly recomend!

The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous. Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues.

Arrived later than expected but still had time for a little shopping and delicious meal in the area.

Top location, excellent staff

The perfect area to get to see tourist attractions, dining options, to and from the train station. The staff were extremely friendly and knowledgeable with great advice. Breakfast on the patio there was also fantastic. Will definitely stay here again

The room had character and we enjoyed earring breakfast on the outdoor patio. It was a short walk to the train station and an easy walk to the Duomo

A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.

The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified.

Great staff and location. Very good breakfast.

The hotel had bed bugs and we were bitten all over.

Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦

Excellent hotel with super buffet breakfast. Staff warm and friendly.

Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station!

Excellent room and breakfast was perfect!

Beautiful property in the heart of Rome

What an amazing room. 2 bedrooms with 1 King Size bed in 1 room and 2 twin beds in another room. 2 bathrooms with 2 showers and 1 toilet.

Beautiful hotel located very close to both the train station and Piazza Santa Maria Novella. Rooms were spacious nice. Hotel staff were very helpful. Room did not seem to have air conditioning so we slept with the window open with noise from street and mosquitos. In hindsight, should have asked the staff for a solution that did not involve the window.