Novotel London Excel

Explore Novotel London Excel
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews Novotel London Excel

Number of reviews per page
20
40
Top reviews
Amir Reza
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good short stay.
Shamoon
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good stay!
Emma
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Second time of staying at this hotel for a concert at the o2. Faultless. Very smooth check-in. Staff who we encountered throughout were all lovely. Will be my go to place to stay any time I visit the o2.
Keir
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect hotel apart from the main door lock which didnt work one evening.
Stanley
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Nicholas
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All good - will use again
Ephraim
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes very nice
Raymond
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Quite a long wait to check in. The TV connections to stream my device didn't work - the most annoying part of the stay Light above the bed flashing on a censor.
Adrian
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good hotel, close to Elizabeth Line and well priced with decent rooms and clean and secure:
Oliver
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean room
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was spotless, check-in easy
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location is the key to this hotel, a little pricy though.
Sarah
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was spacious comfortable and clean.
Danish
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Cleanliness of toilets could be a lot better . The walls next to toilet seat had pee marks all around.
Jemma
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Sadly we were given a room that had not been cleaned! After a 6 hour drive this was very annoying- then had to be reallocated a new room on the 9th floor all taking time and hassle which could easily have been avoided!
Gerlinde
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

All was as expected. I do expect a clean room and comfortable bed with pillows
Susan
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff very friendly. Close proximity to Custom House tube station on the Elizabeth line which also has a direct service to Heathrow airport. Convenient to O2 Arena and Icloud cable car.
Bushra
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean and quiet
Zak
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Lovely stay
ACHBAATAR
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Need cleaner towels
Number of reviews per page
20
40