Novotel London Excel

Hotels
Finding rooms for you...
8.6
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

Emma

10.0
/ 10
Second time of staying at this hotel for a concert at the o2. Faultless. Very smooth check-in. Staff who we encountered throughout were all lovely. Will be my go to place to stay any time I visit the o2.

Lynn

10.0
/ 10
A 5 star stay all round. Friendly, efficient staff, lovely clean room with a great view, perfect hotel for attending the Excel. Will be back!

Beverly

10.0
/ 10
Convenient for event at the Excel. Comfortable accommodation. Would stay again.
In the Area
See Map
7 Western Gateway, Royal Victoria Dock, Newham, London, England, E16 1AA

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Novotel London Excel is located in area / city Newham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Novotel London Excel

7 Western Gateway, Royal Victoria Dock, Newham, London, England, E16 1AA
Discover More Places
Others Novotel London Excel
Others 2 Novotel London Excel

Discover More About Novotel London Excel

Discover Your Perfect Stay at Novotel London Excel

Welcome to Novotel London Excel, your premier destination for comfort, convenience, and exceptional service. Whether you're visiting for business or leisure, Novotel London Excel offers a sophisticated urban retreat designed to meet your every need. Experience the best of London with our prime location, world-class amenities, and a commitment to making your stay unforgettable. Room rates at Novotel London Excel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Novotel London Excel Location

Novotel London Excel is ideally situated in the vibrant Royal Docks area of London, England, United Kingdom. Located at 7 Western Gateway, Royal Victoria Dock, Newham, London, England, E16 1AA, our hotel offers unparalleled access to key business districts and popular attractions. We are conveniently positioned just a short distance from the ExCeL London exhibition center, making us the perfect choice for event attendees and business travelers. For those arriving by public transport, the nearest DLR station, Custom House, is within easy walking distance, providing direct links to the heart of London and major transport hubs. The atmosphere here is one of dynamic urban development, with a growing number of dining and entertainment options emerging in the surrounding Royal Docks.

Novotel London Excel Facilities & Services

Facilities for guests at Novotel London Excel are designed to enhance your comfort and convenience throughout your stay.
  • Enjoy a refreshing dip in our indoor swimming pool, open daily from 6:00 AM to 10:00 PM. (Complimentary for guests)
  • Stay active at our well-equipped fitness center, available 24/7 for your convenience. (Complimentary for guests)
  • Indulge in a relaxing experience at our on-site spa and wellness center, offering a range of treatments. (Operating hours: 9:00 AM - 7:00 PM, charges apply)
  • Families will appreciate our dedicated children's play area, ensuring entertainment for our younger guests. (Available during hotel operating hours)
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Our business center is equipped with essential facilities for your professional needs. (Charges may apply for printing/copying)
  • Secure on-site parking is available for guests at a daily rate of £20.00.
  • We offer a complimentary shuttle service to the ExCeL London exhibition center during major events.

Novotel London Excel Room Types

Discover a range of thoughtfully appointed accommodations, ensuring the perfect room type of Novotel London Excel for every traveler.
  • Standard Room: Comfortable and stylish, available with a King Bed or two Twin Beds. Non-smoking. Some rooms offer a city view.
  • Superior Room: Offering enhanced space and amenities, available with a King Bed or two Twin Beds. Non-smoking. Some rooms feature a bathtub.
  • Executive Room: For an elevated experience, these rooms provide additional space and premium amenities. Available with a King Bed. Non-smoking. Some rooms include a bathtub and a city view.
  • Family Room: Designed for families, these rooms typically feature a King Bed and a sofa bed, accommodating up to two adults and two children. Non-smoking.
  • Suite: Our spacious suites offer a separate living area, ideal for extended stays or those seeking extra luxury. Available with a King Bed. Non-smoking. Suites often include a bathtub.
Please note that all rooms are designated as non-smoking. Specific room requests, such as the presence of a bathtub or a particular view, can be made at the time of booking.

Novotel London Excel Dining & Restaurants

Savor a delightful culinary journey at Novotel London Excel, where diverse dining options cater to every palate.
  • The Square Restaurant: Our main dining venue offers a contemporary setting for breakfast, lunch, and dinner. Enjoy a selection of international and British cuisine. Breakfast is served from 6:30 AM to 10:30 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is £35.00.
  • The Bar: Relax and unwind at our stylish bar, offering a wide range of beverages, light snacks, and a welcoming atmosphere. Open daily from 11:00 AM to 11:00 PM. Light snacks are available from £10.00.

Novotel London Excel Nearby Attractions and Activities

Explore the vibrant surroundings of Novotel London Excel with a variety of attractions and activities just a short journey away.
  • ExCeL London: Located adjacent to the hotel, this world-class exhibition and convention center hosts a multitude of events throughout the year.
  • Thames Barrier Park: A beautifully landscaped park offering stunning views of the River Thames and the iconic Thames Barrier. Perfect for a leisurely stroll or a picnic.
  • Greenwich Peninsula: A short DLR ride away, discover the historic maritime town of Greenwich, home to the Cutty Sark, the Royal Observatory, and the National Maritime Museum.
  • O2 Arena: Catch a world-class concert or sporting event at this iconic entertainment venue, easily accessible via the Jubilee Line from nearby Canning Town station.
  • Canary Wharf: Explore the modern financial district with its impressive skyscrapers, high-end shopping, and diverse dining options.
If you are looking for other activities around Novotel London Excel, check out the best deals on Traveloka: Recommended activities in London!

How to Get to Novotel London Excel from the Airport

Navigating your journey to Novotel London Excel is straightforward, with several convenient options available from London's major airports. The airport transfer service of Novotel London Excel ensures a smooth arrival.
  • From London Heathrow Airport (LHR): Take the Elizabeth Line directly to Custom House station, which is a short walk from the hotel. Journey time is approximately 40 minutes, with fares around £13.00. Alternatively, you can opt for a taxi or ride-hailing service, which will take approximately 45-60 minutes depending on traffic, with an estimated cost of £60.00 - £80.00.
  • From London Gatwick Airport (LGW): The Gatwick Express train to London Victoria is a fast option, followed by a transfer to the Jubilee Line to Canning Town, and then the DLR to Custom House. Alternatively, consider booking private airport transfer services for direct convenience, with prices varying based on the provider.
  • From London Stansted Airport (STN): The Stansted Express train to Liverpool Street Station is recommended, followed by a transfer to the Central Line to Stratford, and then the Jubilee Line to Canning Town and the DLR to Custom House. A taxi or ride-hailing service is also available, with an estimated journey time of 60-75 minutes and a cost of £70.00 - £90.00.
  • From London City Airport (LCY): This airport is the closest to Novotel London Excel. Take the DLR directly from London City Airport to Custom House station. The journey is very short, approximately 5 minutes, with fares around £5.00. This is the most convenient and cost-effective option.
For seamless travel, consider pre-booking Novotel London Excel airport transfer services for a stress-free arrival.

Summary of Why You Should Choose to Stay at Novotel London Excel

Choosing Novotel London Excel for your next trip guarantees a memorable and comfortable experience. With excellent Room availability at Novotel London Excel, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location: Situated in the dynamic Royal Docks, offering easy access to ExCeL London and excellent transport links.
  • Modern Amenities: Enjoy our indoor pool, fitness center, and well-appointed rooms.
  • Exceptional Service: Our dedicated staff are committed to providing a warm and welcoming stay.
  • Convenient Dining: Savor delicious meals at our on-site restaurant and relax at the bar.
  • Family-Friendly: With dedicated facilities for children, it's an ideal choice for family getaways.
Experience the best of London by Booking Novotel London Excel today. For great deals and a seamless booking process, visit Traveloka. Book budget hotels in London and discover a world of travel possibilities. Easily book domestic and international flights at low prices with Traveloka.

All facilities in Novotel London Excel

Others Novotel London Excel
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Novotel London Excel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Novotel London Excel
9
Another facilities in Novotel London Excel
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in Novotel London Excel

What are available facilities at Novotel London Excel?
There are top facilites at Novotel London Excel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel London Excel?
The standard check-in time at Novotel London Excel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel London Excel?
Novotel London Excel is a 4.0-star hotel.
How many floors does Novotel London Excel have?
Novotel London Excel has 9 floors.
Does Novotel London Excel provide parking?
Yes, Novotel London Excel provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Novotel London Excel

8.6
Very Good
From 1,006 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel London Excel

Number of reviews per page
20
40
Top reviews
Kai
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All round a great stay. Recommended especially for an event at The Excel.
Kai
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dirty rooms, no aircon, horrible beds and poor handling of issues by staff. I would not recommend to anyone.
Gloria Oluwatosin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean. Staff were okay but forgot to turn on the television. We called several times and were told it would be attended to but it wasn’t and we were unable to watch anything overnight.
Steven
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I had a well-rest experience at the hotel.
Linda
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Check in was the only part that was ok. The room looked ok but in reality it wasn’t a 4 star hotel experience. The room was boiling hot and with a thermostat on the wall turning it to 15 degrees did nothing the room felt hot warmer than outside. The corridor was cooler. Called reception to asked about the air conditioning or if they had a fan they said they would sort something and call me back. This didn’t happen so had a room all night that was uncomfortable and unbearable heat. The toilet was separated from the bathroom but with no sink to wash hands and smaller than a wardrobe in side. At checkout the receptionist was rude,defensive and had an excuse for everything. She said we don’t have any service engineers late in the evening and it’s not air con it’s an air r cooling system and due to hot weather the rooms will be hot. Unhelpful and not apologetic at all. Wouldn’t recommend a stay and definitely not worth the money.
Read More
Santiago
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I would consider staying somewhere else.
Santiago
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I tried to have breakfast. I went at 9:50 a.m. They said they would not give it to me because there were only 10 minutes left. I went to the front desk and suggested changing the time from 10am to 9:50am since they refused to give me service. Their answerr was "Ok, thank you"
Alejandro
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just a badly run hotel, terrible managememt
sonia
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was wonderful and staff very helpful
Vicky
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location for the excel. Very helpful friendly staff
Amir Reza
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good short stay.
Shamoon
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good stay!
Emma
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Second time of staying at this hotel for a concert at the o2. Faultless. Very smooth check-in. Staff who we encountered throughout were all lovely. Will be my go to place to stay any time I visit the o2.
Keir
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Perfect hotel apart from the main door lock which didnt work one evening.
Stanley
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Nicholas
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All good - will use again
Ephraim
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes very nice
Raymond
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Quite a long wait to check in. The TV connections to stream my device didn't work - the most annoying part of the stay Light above the bed flashing on a censor.
Adrian
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good hotel, close to Elizabeth Line and well priced with decent rooms and clean and secure:
Oliver
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel London Excel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,006 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel London Excel

Number of reviews per page
20
40
Top reviews
Kai
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All round a great stay. Recommended especially for an event at The Excel.
Kai
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dirty rooms, no aircon, horrible beds and poor handling of issues by staff. I would not recommend to anyone.
Gloria Oluwatosin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean. Staff were okay but forgot to turn on the television. We called several times and were told it would be attended to but it wasn’t and we were unable to watch anything overnight.
Steven
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I had a well-rest experience at the hotel.
Linda
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Check in was the only part that was ok. The room looked ok but in reality it wasn’t a 4 star hotel experience. The room was boiling hot and with a thermostat on the wall turning it to 15 degrees did nothing the room felt hot warmer than outside. The corridor was cooler. Called reception to asked about the air conditioning or if they had a fan they said they would sort something and call me back. This didn’t happen so had a room all night that was uncomfortable and unbearable heat. The toilet was separated from the bathroom but with no sink to wash hands and smaller than a wardrobe in side. At checkout the receptionist was rude,defensive and had an excuse for everything. She said we don’t have any service engineers late in the evening and it’s not air con it’s an air r cooling system and due to hot weather the rooms will be hot. Unhelpful and not apologetic at all. Wouldn’t recommend a stay and definitely not worth the money.
Read More
Santiago
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I would consider staying somewhere else.
Santiago
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I tried to have breakfast. I went at 9:50 a.m. They said they would not give it to me because there were only 10 minutes left. I went to the front desk and suggested changing the time from 10am to 9:50am since they refused to give me service. Their answerr was "Ok, thank you"
Alejandro
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just a badly run hotel, terrible managememt
sonia
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was wonderful and staff very helpful
Vicky
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location for the excel. Very helpful friendly staff
Amir Reza
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good short stay.
Shamoon
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good stay!
Emma
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Second time of staying at this hotel for a concert at the o2. Faultless. Very smooth check-in. Staff who we encountered throughout were all lovely. Will be my go to place to stay any time I visit the o2.
Keir
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Perfect hotel apart from the main door lock which didnt work one evening.
Stanley
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Nicholas
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All good - will use again
Ephraim
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes very nice
Raymond
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Quite a long wait to check in. The TV connections to stream my device didn't work - the most annoying part of the stay Light above the bed flashing on a censor.
Adrian
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good hotel, close to Elizabeth Line and well priced with decent rooms and clean and secure:
Oliver
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room
Number of reviews per page
20
40