노보텔 런던 엑셀

very clean! It was really good. best choice.

good

Wir haben kein Frühstück gehabt. Übernachtung war super. Umgebung ist sehr ruhig und toll, wenn man den ganzen Tag in der Stadt unterwegs war.

Smutsig toalett och badrum. Dusch var trasig. Hissen fungerade inte. Mycket ljud om nätterna

Confortável, espaçoso e funcionários muito educados e prestativos

Jättebra allt

Ras

Cleanliness of toilets could be a lot better . The walls next to toilet seat had pee marks all around.

Comodidades e espaço no hotel Alem do atendimento simpatico no bar e restaurante Excelente estadia e muito proximo da estação Custom

Tout était excellent

Sadly we were given a room that had not been cleaned! After a 6 hour drive this was very annoying- then had to be reallocated a new room on the 9th floor all taking time and hassle which could easily have been avoided!

All was as expected. I do expect a clean room and comfortable bed with pillows

Staff very friendly. Close proximity to Custom House tube station on the Elizabeth line which also has a direct service to Heathrow airport. Convenient to O2 Arena and Icloud cable car.

Very clean and quiet

Si

Lovely stay

Need cleaner towels

The rooms weren’t clean. The sofa bed had stains on it and it wasn’t made up. Had to go find someone to ask for sheets. The toilet is at end of room but to wash your hands you end up touching everything to then reach the bathroom. Really odd design. The shower had what looked like grease on the tap and sink very slowly drained. Good location. Staff were friendly enough but when I explained I wasn’t happy they just gave me an email address instead of trying to resolve issue.

Fab location for the o2. Lovely hotel.

Kun tjenerne/servitricen og det øvrige personale i huset havde et højt service niveau.