8.6
Very Good
From 276 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

7.4

Service and Facilites

8.6

Traveler Reviews NH Alcorcón

Number of reviews per page
20
40
Top reviews
Yus
10.0
/10
Reviewed 14 week(s) ago
Amazing customer service by all staff day and night. As a vegetarian, I was able to eat delicious healthy breakfasts made by a great chef including fresh fruit and bread. I thoroughly enjoyed my daily omelette ☺️. Great housekeeping staff maintained my room. Communication through email before arriving was prompt and all my request were answered. Overall, this hotel exceeded my expectations entirely and I would definitely stay again
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Nicola Smith
4.0
/10
Reviewed 27 week(s) ago
Disappointed in this hotel. Location is great and rooms are OK, however there is no bar, just a self service option where you can get a small bottle of wine or beer and pay at reception. Car parking was free the first day as we parked on the hotels outside car park, however the second day when we returned to the hotel there were no spaces so had to park in the hotels under ground car park for which we were charged €10. We also travelled with 2 small dogs and when we checked in despite reception knowing we had two dogs ( as they said they had put a doggy bed in one of the rooms, they didn’t) they never mentioned any additional charges. It was when we paid for a couple of drinks in the evening the receptionist on duty asked if we wanted to settle the bill for the dogs €100!!!! Whilst I understand that there is often a charge for a pet I do think that we should have been told the price upon arrival and also believe that €100 is disproportionate, based on what I have paid previously at other hotels in Madrid
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Sandra Wren
10.0
/10
Reviewed 26 week(s) ago
Great place to stay. Very convenient to everything you may need. Just off the interstate. Rooms were a little too warm for me but I like it cool when I sleep. Turning off the thermostat didn't help. Opening the windows did.
Krystian Sobkowicz
10.0
/10
Reviewed 122 week(s) ago
Staff was very friendly and were keen to help with any matter required. Location of hotel have cons and pros, highway is the factor you may need to rate based on your requirements. If you want peaceful neighborhood, then seek for something different because it’s noisy due to the cars. If you want to have quick access to city via taxi then it’s fine. Rooms are OK, however mine was a bit smelly. Would recommend for business trips.
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Ramon Salto
2.0
/10
Reviewed 72 week(s) ago
I’ve been coming several times they know my profile and they couldn’t offer a room with a queen or king size bed. Just bad customer service. I give them one star because isn’t posible to give 0 stars.
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