8.2
Very Good
From 403 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Traveler Reviews Hotel Ixzi Plus

Number of reviews per page
20
40
Top reviews
Orlando
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo bien. Pero falta un Poco mas de servicio a la habitacion. ( Pocas toallas, restaurant con poca variedad). En general muy limpio y agradable
Thomas
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very quite, clean. Good staff
James
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Restaurant food poor. Only open for breakfast. We understood we were to have a kitchenette but didn't even have a fridge or coffeemaker. ..or hotplate ..we had to take a taxi to go downtown for food...too far to walk....lots of mosquitoes! The housekeepers kept the rooms and grounds very clean and were pleasant and helpful..lovely pool and sitting area.....if we were caught with food in our room we could be fined.
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Alma Vanessa
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Pésimo servicio de Félix en la recepción demasiado grosero y nada servicial. Todos los días hubo fiesta de puros hombres hasta la madrugada creemos que es lavado de dinero o está tomado por el narco.
Nereida
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Rooms had view of the showers, no privacy
Thomas
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Charge vistors to use pool , no hot water 2 days cable was out 2 days, no stores close by. If you want a quiet pla e to stay it would be ok
Sarai
icon-Leisure
Leisure
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The only thing is the it needs maintenance o upgrades it was very clean the stuff very attentive and nice.
Rose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Was a nice property, probably not walkable to beach, but with car it’s fine. Nice area to sit and chill outside around pool. Has a restaurant, reasonable and good.
Lesslie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Second time staying here, this time it wasn't as pleasant as the first time. It was raining this time and water was coming through the walls and pooling inside the room, front desk wasn't interested in the fact, also one thing that really bothers me is that they only leave 2 towels per room regardless of how many are staying, for us we were 2 adults and 2 kids and front desk suggested kids reuse the adults towels. I would stay there again but I really hope management actually reads these reviews and pays attention to guest complaints.
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Rosita
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Property situated in a private area surrounded by beautiful residences. Perfect for someone to get away from traffic and people. I traveled for vacation with little ones who constantly wanted something different so a local store would have been nice for example an Oxxo. The villa was equipped with everything needed to cook but again I wanted convenience as I came to relax. It is raining season so that was expected but the rain flooded our first and second floor. Sr. Miguel was very helpful and quickly moved us to another villa. I think I would have enjoyed my full stay had I stayed but I became member of one f the resorts so we moved on our second day. I would recommend the hotel anytime.
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Lesslie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

I would recommend and I will stay there again
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The hotel pool area and rooms were clean. It would have been nice to have to have a mini frig. and coffee maker. Did not like the location which is in a residential area and had to take a 10 min. walk to main street to take public transportation to find a restaurant or convenience store, therefore, having a car rental would've been best for us.
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Julie
4.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The property is in the middle of a major construction area. On property meal (breakfast only) is VERY limited. Property lighting is very poor — not as depicted in photos. The pool had algae and did not appear to be clean and sanitary. You have to taxi to everything including the beach and meals.The staff was very friendly but limited English making communication difficult. We ended up moving to another hotel 3 days into or 7 day vacation.
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Jill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

We will be back! The beach is not a high priority for us, but a pool is necessary. Lots of privacy and great price.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

The place it’s beautiful except that they only have very small restaurant only open from 8- till noon no stores around very far from the downtown
EDUARDO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Excellent conditions, great location, nice pool!
Gabriela
icon-Business with Children
Business with Children
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

😁
Manuel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

The villas are perfect for a family or group of friends, if you’re going to be there for a couple of days, maybe a 5 minute drive to downtown ixtapa, lots of food and great beaches, the property also has a pool next to the villas which is cool. Definitely recommend staying here if you want to save some money instead of getting an all inclusive hotels by the beach.
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Jessica
icon-Leisure
Leisure
8.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

Overall this is a good value hotel within a 20 minute walking distance to the Ixtapa commercial zone, restaurants and beach. Upon check-in there were a few items I had to resolve with the staff: safe wasn’t open, no towels and 2 bathroom lights burnt out. They resolved them in a reasonable amount of time. The hotel is clean and rooms are clean. I found it was easy to find a pool chaise in the mornings and afternoons, but evenings were busy. What is missing at this hotel is mini fridges to keep drinks and water cold, and access to a small on-site concession to buy water and snacks. You have to walk 20 minutes to access these things or taxi for 60 pesos.
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eddie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

Very clean hotel, friendly staff. The only thing that needs to be adresses is the pool that requires a little love.
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