Soukaina looked after us really well showed me the way to the mall and went over and beyond to help us she was super friendly and caring she made the experience great. The only downside to this hotel was that the sewage system was off I think there was a foul smell 14/7 and the hotel needs a bit of renovation tbf! But the location was deffo my fave might not be for everyone tho, depends on what kinda place u like to eat at for example.

Excellent staff and service let down by amenities that are getting old and not really at the price level. First room, the water was leaking from the toilet onto the floor; staff very promptly changed my rooms and in this one there was no hot water at the tap only for the shower. Breakfast food really bad and bland. One morning they forgot to bring my ordered omelette, next morning took them 25 min to make it! Rooms are just about OK for a 3 star hotel.

No climate control in the room that worked properly. No A/C. Tried to turn heat off but didn’t help. Hot and hard to sleep for all 3 nights

Stayed for 3 nights B & B. Twin room clean, very comfortable, and quiet. Great breakfast. Ate in the hotel restaurant on the first evening. Nice atmosphere. with good service, food and wine. Fantastic steam and "signature" massage -thanks to Towia and Nonhaila. Definitely recommend. Perfect location. Easy 5 minute walk to the Medina. Plenty of restaurants nearby. Good comms prior to arrival from reception / concierge. Good service all around. Rooftop bar and restaurant closed for refurbishment. Small pool but didnt use.

Great stuff nice, cozy and clean rooms but sound proof need to be improved.

The hotel staff were pleasant and always cleaned our room every day, but they could have left a bottle of hand or body lotion in the bathroom.

Food and staff in the restaurant was the best in all of Morocco

The hotel was outstanding and the rooms were amazing

We up graded and paid extra to have the room with terrace, when we arrived at the hotel we were told that there was only Two rooms in the Hotel with terrace & they were occupied, we was very disappointed, the Room we had was very nice but it wasn’t what we paid for. The pool was disappointing the sun only came round on to the pool around 3/4pm by that time the sun beds were taken, as it’s only a small pool, there was construction going on at the hotel which we wasn’t told about, the breakfast was very nice so much choice with good fresh products, location very safe to walk around in the evening, 15mins to walk into the old town, Expedia needs to address there’s only 2 rooms with balcony/terrace it’s false advertising not sure if I would stay again because of our room & the pool.

The hotel is conveniently located for the train, airport, and a number of attractions. The room was clean, quiet, and comfortable. The breakfast, included in the price, provided a good variety of options and the food was fresh and well-prepared. We really enjoyed our stay.

Spacious clean well appointment and quiet room. Staff all extremely friendly and helpful. Great location close to Old and new town. Good food options.

It is a charming place, conveniently located. Breakfast was excellent. We didn't eat any other meals there. The swimming pool was freezing cold however.

Wonderful stay right outside the Medina. The staff were incredible with any requests or minor issues, they really made my stay very enjoyable and comfortable. As a solo female traveler I felt extremely safe and well taken care of. The spa service was amazing and an experience to remember. The breakfast was very good and the pool area is very nice.

Well done! From arrival to departure the staff were outstanding. Everyone was very friendly and attentive. An obvious eye for detail with all restaurant staff. Pool was beautiful and a very welcome place spend a very hot afternoon.

Beautiful hotel and friendly and helpful staff

Location is good just 10 to 15 minutes walk to the center. Pool and roof top bar is a plus. Overall recommended

Friendly staff. Helpful! Would stay again!

It was fine but the sky bar is excellent Pool looks nicer in photos

Very good overall

Nice place but air con only blowing warm in the four rooms I booked.