We booked The Swan Motel as we were attending a function nearby in Beccles, and it turned out to be an excellent choice. This is not 'luxury' accommodation, nor does it pretend to be, but for the price it offers something far more valuable: genuinely outstanding hospitality. The landlord and his team were absolutely fantastic from the moment we arrived. Our event started at midday, and although we arrived just after 11am, they kindly allowed us to check in early, leave our luggage and get on our way. Taxis in the area were almost impossible to find, and when we could not arrange one, the team very kindly helped us get to our event. Later that evening, we returned just after dining hours had finished, but as residents they checked with the kitchen and managed to arrange food for us. Nothing ever felt like too much trouble. Every member of staff we met was friendly, helpful and accommodating. I have stayed in plenty of five-star hotels, but The Swan offers the kind of flexible, can-do attitude that is surprisingly rare in any establishment. Our room was clean, quiet and comfortable, with thoughtful touches such as fresh milk in a small fridge. The food was delicious too — both dinner and the Full English breakfast were excellent. Great value for money, lovely people, and a place we would highly recommend. We would definitely return.

The Swan Motel was amazing our room was glorious and the decor was stunning Our room was huge and the bed so comfy everything about this motel is superb from the staff the bar the food and the room We loved it so much we booked an extra night and we will definitely be bavk

everything was good. Would visit again

Great stay, ideal location and friendly staff.

Extremely friendly and helpful staff made the stay most enjoyable especially considering it was over Christmas. Whilst not "luxurious" by Ritz standards, the room was perfectly adequate, comfortable and very clean with all amenities and highly recommended as a base for visiting relatives and the surrounding area.

Great room ,one slight niggle ,the shower wasn’t hot enough ,I think the thermostatic valve needs replacing ,other than that a great stay ,staff were always pleasant and friendly .Would deffi ately recommend staying here if your visiting the area .

We travelled to the Swan Motel as we were attending a funeral locally. We picked the hotel due to the 11am check out and free breakfast offering but upon arrival was told that the listing on hotels.com had not been updated and there was now no breakfast included and check out was actually at 10am. The hotel did honour the free breakfast but we had to wait until the next morning to check on the check out time and was told that we could only stay until 10.30am. It was embarrassing to have to negotiate to receive what we paid for and during what was already a stressful and emotional time was not appreciated. Having said that, the honeymoon suite we booked was incredible, very spacious, beautifully decorated and clean. My only complaint is that the very modern TV was not connected to the internet so we were not able to watch Netflix etc. The bed was very comfortable and the bathroom had a great shower and good size bath. Removing the disappointment of the hotel listing being wrong, we had a good stay and would stay there again if we happened to be in the area.

One night only walking the Angles Way. Easy book in. The room was a little “tired” given the price charged but the evening meal and breakfast where excellent.

Comfy room. plenty of parking. Staff are nice

Really all round brilliant and even cooked for our dogs. Definitely stay again

Comfortable with friendly stuff. Excellent Sunday roast.

Really nice hotel. Staff very friendly, food was great. Only thing I would say is Beds were a bit springy but it was still a great stay.

It was an amazing experience and the management team was brilliant!!!!

Perfect for my overnight stay, no complaints. If I am in the area again I will going back.

Excellent breakfast

Great hotel friendly staff

Returning customer. Very comfortable, and food, and friendly atmosphere.

really lovely trip

This modern motel exceeded my expectations with it's stylish design and welcoming atmosphere. The ambiance is relaxing and well thought out, making it a great place to unwind. The staff are truly exceptional. They were friendly, attentive and great conversationalists. I would highly recommended this motel for its comfort, convenience and its warm inviting vibe..

The honeymoon suite is a beautiful room to stay…..and the breakfast is consistently the best cooked breakfast I’ve had anywhere! Thank you!