Spacious room, clean, helpful staff. Nice big bathroom but the shower control works in a strange way. Flooring shows signs of wear and tear. Coveneniet location, plenty of restaurants, supermarket. Close to tour excursions meeting point.

Room was clean and tidy

We had a very enjoyable stay at Hotel America. Situated within easy reach of all the main tourist attractions and also just a 10 minute walk to the shuttle bus stop. The queen size bed was very comfortable with good, soft pillows. We were on the sixth floor and this does help to minimise any noise in the street below. Breakfast was excellent. A good choice of fry ups, rolls etc catering for all nationalities. The breakfast area is large with ample seating. Would wholly recommend.

Lovely hotel and staff. Only wish there was a bar and somewhere we could have sat and had a coffee

Excellent location. On border of old town and short walk to main tourist attractions, shops, bars, etc No on street parking, but underground paid parking available only meters away..... Charges about 20 euros per day.

Clean spacious bathroom no noise good air conditioning and bed

Super helpful staff at Hotel America. Super location for Casco Antiguo, 10 min walk to the Cathedral and Alcazar.

Great area to venture to the different sites from. Good rooms and a good breakfast.

The rooms were clean and comfortable and all the staff was incredibly helpful. The location of the hotel is great for exploring the city and a great place to stay

Well positioned near to shops and old town

Excellent hotel with friendly and helpful staff - rooms were clean and ours overlooked a park. No bar but dining room excellent for breakfast.

Clean, modern hotel only issue was the aircon. Room really warm the first night but after speaking to staff it was better the second night but still not cool

Great location and clean rooms

Great location

A nice modern and clean hotel. Room was comfortable with a mini cooler with space to put your own drinks. The toiletries had a pleasant smell and a hairdryer was provided. The hotel is in a fantastic location, close to bars, cafes and restaurants and is in the shopping district. It is no more than 15 minutes walk from the cathedral and at no point did we need to get a taxi. The airport bus stop on Marques de Paradas and the bus station itself was 15 minutes’ walk also. Staff were friendly and professional at check in and check out but tended not to look up when you entered or exited. There was no mention of hotel facilities - breakfast wasn’t offered as an option. Really pleased that there was a water fountain available in reception. I would stay again. It’s good value for money.

Great location, staff, room and breakfast

Excellent location. It was easy to walk to most areas. Staff was excellent especially the front desk manager that helped us navigate some challenges in getting around. We visited during Santa Semana which was fascinating to see how extravagant and large the processions were. Be aware that the hotel is on a main route for many processions so access to the hotel can be very difficult at times. Our room faced the street so we got a great view but the processions run until 2am so expect there will be considerable noise. All in all we enjoyed our Easter visit.

Hotel was in a great location, amenities in the room slightly dated and no free water in the fridges. Staff gave conflicting messages regarding departure and taxi advice. As it was Easter, very busy but found our own taxi 100 yards from hotel compared to the 10 minute walk advised. Hotel room was also rather hollow, could hear lots of noise from adjacent room/corridors.

My only criticism was there was no proper bar in the hotel.

Hotel was in a good location and walkable to everything. Room was comfortable with huge bed. Unfortunately the wardrobe door came off and although they got someone to fix it quickly, the top hinge came off again straight away so had to be careful. There was also an issue with the bathroom door not staying shut and banging when opened due to missing rubber stopper. However, to be fair, they did offer to change our room, but we declined. Towels were nice and soft and the fridge and tea making facilities were very useful. Noisy, early evening, but quiet at night. Overall, a pleasant stay.