Overall Ratings & Reviews Sofitel Lisbon Liberdade

Very nice staff who mostly fulfilled requests. A double shot martini for 34 Euros seemed demotivating for other drinks.

Typically Sofitels are amazing,this one not good.a 5 star hotel should have u booked at ck in time and bags should b in the room, also a 5 star hotel should always have adapters for repeat clients and the staff was not consistent with their smile or helpful attitude

This hotel is outstanding! The staff are warm and welcoming, the rooms are a super comfortable (the beds are a dream!), and the bathroom amenities were generous. Diptique lotions and potions are my favorite! The bartender gave me a lesson about port wine, and each evening we found chsmomile tea ready to brew before bed. Can’t recommend Sofitel highly enough!

Very good. We had fun amazing property.

only issue is that clothing storge is very limited

Great staff. Nice lobby. Bad rooms. Rooms should be ripped out and redone. Not up to rest of hotel. We were in Room 101

Excellent stay. Would definitely come back!!

The accomodations are not 5 Star. We checked in early (for a premium) after a long flight from N.America, staying nine nights. We purposely booked a larger luxury room but were originally given the smaller dimension room barely room for two suitcases with a miniscule wardrobe. We requested a move but alternatives were limited but took the only larger room which was dated and worn. I travel globally this was high on my disappointment scale. Hotel is in a good location but seems used by bus tours.

Great location, with Avenida Metro station across the street, and maybe 10 minute walk along pleasant avenue to downtown, Baixa district. Our first time in Lisbon, and great choice for first exploration. Staff couldn't be more helpful and pleasant, and nice quiet location. I felt a little guilty with my dowdy fleece and jeans and sneakers -- a lot of guests seem to make an effort to look a little more dressy. If that matters to anyone else. No one said a thing to us, I just felt self-conscious! The room itself is very nice and comfortable, and service is fantastic and friendly. Only deductions are for lack of electrical outlets for charging phones. USB 2 outlets do exist, otherwise only one adapter-capable outlet in the bathroom. USB 2 worked for us. A couple fittings in the bathroom were starting to come loose. I was very happy with the stay and glad we chose this property. Would happily repeat!

Great service but extremely outdated, feels very old. No plugs in the room only two usb port of the old ones. Needed to use the bathroom to charge anything we need to charge. Room and bathrooms excessively small

I am not much of a writer, but will describe this wonderful hotel in one word - “marvelous”.

Location- very good for tourists Room- smaller than expected, but clean Food- above average breakfast spread Staff-amazing A1+ folks, very helpful and friendly, especially at front desk, lobby bar Overall- had a comfortable stay, room is somewhat small but amazing staff makes up for any negatives

The staff was exceptionally friendly and helpful. The buffet breakfast had a multitude if delicious options. A la carte options were also available. The staff in the breakfast room was attentive and congenial.The dinner dining was exceptional for its cuisine, and, for its skillful and witty servers. Thank you David, Pedro and Victor. And thank you in particular to the consierge for arranging transportation to the airport and for providing useful information about sightseeing options. This is certainly our hotel of choice for any future visits

Great hotel in a great location with really friendly staff and the hotel food was great

This is a premium hotel at the heart of the city. Hotel is well maintained. Staff is nice. Lots of cafes, bars, and restaurants at walking distance.

Fantastic

Excellent hotel and staff. Amazing area.

The location is amazing, the service was stellar, and the rooms were immaculate.

Well located hotel in need of some updating

Great stay , lovely hotel with extremely friendly staff.