Overall Ratings & Reviews HOTEL UNIVERSAL PORT

One of the best hotels I’ve ever stayed at! Hotel Universal Port truly exceeded my expectations. The facilities were excellent, and the room was incredibly spacious, clean, and smelled great. I also appreciated the thoughtful layout—the toilet was separated from the shower area, which added extra convenience. Amenities provided were more than sufficient. The hotel is clearly designed with USJ visitors in mind, as the checkout time is very considerate—you can check out at 11 AM, which makes a big difference after a long day at the park. My room had a harbor view, which was lovely, but next time I visit USJ, I’d love to stay in a room facing the USJ Park, especially because the evening sky looks stunning from that side. Highly recommended for anyone visiting Universal Studios Japan. I would definitely stay here again!

The cheapest Universal Hotel. The location is just across the street from Universal Studios. There is also an official merchandise store inside the hotel. There are many restaurants inside the hotel. The rooms are very big. You can directly view Universal Studios. Check in/out is fast. All the staff are friendly. The coolest thing is the breakfast, there are many variations. If you want to find other food, just walk to Universal City, there are many restaurants. Close to Lawson, walk 50 meters.

The location is perfect, just across the USJ. Very convenient 🤣

2-3 minutes walk to universal studios. the location IS NOT in universal city walk. you need to take stairs and walk to get to the hotel. very clean and spacious. you can get view to universal studio as well. mart is downstair. theres coffee shop and baskin robbins as well.

Highly recommended hotel if you want to go to USJ. The quadraple hotel room was so comfortable, clean and well equipped. Services were excellent too; Not to mention that the breakfast experiences were wonderful with large variety of japanese and non japanese breakfast options to choose from. My family had a really great time there. I will definitely come back again.

Check-in was smooth. Room is spacious but furniture is iut-dated. Front desk staff will need improvement on english as tourist might need assistance if there is any issue. There was someone knocking and forcing open my room door during the night time and when we called the front desk, there was a lady who picked up the call but can't understand what we are talking. It lasted at least 10 minutes on the line and the lady insisted she could understand little english but it seems that she still couldn't understand at all as there is no response from her. I have to use the goggle language translation and finally she could understood and mentioned that she will send someone to our room but no one came. Hope the hotel can take note of the security for all hotel guests.

The location is near Universal Studio, there is a dock for access to Osaka Aquarium.

I had an amazing stay! The team, the ambiance, the room, service, foods, hygiene, view, amenities, everything was immaculate. Oh and i love the fact that the restaurant is practicing sustainability. The public restrooms are clean. Absolutely loved it ❤️ 100% going to bring my family back. My sister & kids love it!

The room is clean, and the hotel is cute with Minion decorations. My kids loves it!

The room was great, great location to Universal Studio and the foods is good. The staff were helpful.

The hotel is not very spacious. It's quite close to USJ, just walk. Breakfast has lots of variety.

The hotel location is close to universal city station & USJ.

This hotel is perfectly positioned if you want to go to Universal Studios which is in walking distance. There are also plenty of restaurants and convenient stores to get food/coffee/clothes/merchandise. The staff at the hotel are really helpful-examples. 1. The concierge helped us with maps and tips of places we could see outside of Universal studios. 2. Providing us with universal adaptors. 3. Organizing a taxi. 4. Quick response to anything we needed in the room. The room could be more modern/updated however if it 's location that you want then this is the hotel to stay in.

The hotel is cozy and its ambience is very warm. The only problem is the crews were not proficient using english and it made difficult to communicate

Very spacious room for family and near from station and usj. The room is clean and very recomended.

The room was really big. I checked in at 10 am, then go to the park, and came back at 9 pm. my luggage already in the room. they have varied option for breakfast, and the taste was quite nice. I wish I stayed longer than just one night.

Cool family hotel This was the second time our family spent the nights in this hotel The staffs was friendly and helpful The cafe & restaurant is also delicious even with a slightly more expensive price The location is very strategic, only 100 meters to Universal Studio Japan, 100 meters to Shin Osaka train station and many restaurants (Hard Rock Cafe, TGIF, Horaii, Starbucks and many more) It's easy to find daily necessities including heavy food, because Lawson is open 24 hours A pleasant experience staying overnight at Universal Port Hotel Osaka

Spacious room, very clean, good location, awesome staff, perfect place to stay

Nice hotel, suitable for kluarga holidays, quick check-in, ok service, clean rooms, very close to universal studio

Big rooms nice bathroom. Walking distance to Universal Studios Japan. Will definitely be back.