Super friendly staff, good location

The staff are great. The location is great (right around the corner from Mathew Street and the Cavern Club). Loved being surrounded by Beatles music and photos.

No Brandy behind the bar

Lovely room with a ba

Yes

Everything was fantastic!!!!!

Chose the hotel due to the great location this was our 12th time in Liverpool and the dearest hotel we have stayed in to date. Its advertised as 4 star but didnt have the 'little touches' you would expect such as a fridge, hand soap in the bathroom, glasses/plastic cups in bathroom/bedroom for water or cold drinks.

A lovely, well located hotel with very friendly staff. I’d definitely recommend this place to anyone visiting Liverpool.

What a great experience from beginning to almost the end. We loved our check in service and Eric! Breakfast and dinner were always on point. Lovely spacious room. We would have loved having bell service at our departure - but all in all a wonderful stay and we LOVED Liverpool. What a great city!

Reception staff and check in excellent. Hotel well kept and homely ambience

Theme was very well presented

Didn't use the bars this time, have done in the past but all looked good. Breakfast was good choice and hot. Attentive staff, friendly too. Reception staff excellent.

Lovely hotel in the heart of the city .. ideal for Matthew st… lovely staff

Staff are great. Friendly and Professional.

our room did not have a fridge or any bottled water on arrival. The staff were good to let us have some

This was a amazing hotel so cool if you're a Beatles fan! Would recommend 100% comfy beds clean atmosphere beautiful property

The breakfast menu & main menu very disappointing Only one coffee machine first morning then second morning not one coffee machine !!!! Jugs hot water coffee in 'flask' Staff were wonderful , not their fault couldn't do more felt management waste time !

Good location in centre of everything. Check-in took a long time (busy hotel, not enough staff on reception), had to ask for fresh towels as room not cleaned. Everything else was good

Location was fantastic Breakfast could have been better

Really nice atmosphere. Love all the Beatles memorabilia, and how the room matched that (picture of John Lennon as a kid, with backstory). Staff were friendly and welcoming throughout the stay. Rooms were spotless. Bath is always appreciated. Best hotel I've stayed in for a long time. Hotel is located in the noisy Cavern Quarter, with music going to 3am, the room was facing Matthew Street with all the bars and clubs. Despite the late night noise, which didn't really bother me as a night owl and deep sleeper, I highly recommend the hotel. Otherwise it's probably best to request a room away from the noise or bring noise cancelling earplugs. Definitely wouldn't let this put me off staying again in this top tier hotel