Fabulous location, clean room and lovely staff. Decor in the room was a bit tired, but it's hard to maintain a property of this age, I guess. Lift was a great feature, too.

Great old hotel. Gorgeous bathroom!

Room was tired, far from five star

Lovely stay, best hotel that we have found in Eastbourne

Nice hotel and lovely staff. We had a nice big room with a partial view of the sea which was nice. Loved the old style 120 year old lift and the character and mellowness of the hotel. Reception were lovely and helpful especially the young boy and blonde girl. Our biggest disappointment was Eastbourne itself, having never been before I thought there would be more going on along the front but it is dead. It's a pity because the promenade in front of the hotels is really nice.

A comfortable hotel well situated on the Grand Parade seafront close to the pier and the town centre. Very stylish building in very good condition with character and style. All staff were very professional and helpful with a good knowledge of the local area.

I was given the incorrect key to my room on the 4th floor I rang reception from my phone for them to let me in the room whilst they sorted the correct key, after over an hour or waiting for them to bring me a room key I went to ask reception to be told were sorting it, not really very good customer service. I eventually got a room key over 2 hours later. To top it a huge cobweb on the ceiling and no mirror in the bedroom only mirror available was in the bathroom which is no where near a plug socket for using with a hairdryer etc. After me mentioning at reception on check out i got a ridiculous answer of the room is probably too small for a mirror....

Smart hotel. Wonderful friendly staff.

Friendly team, lovely spacious and airy room.

I’m sorry to say this was a bitter disappointment. Please don’t be mislead by the 5 star grading. This is just about a 3 star at best. The executive room mattress must be over 20 years old the way it’s it’s dipped and given way. Had to sleep in the middle and woke up with a terrible back. Food was really terribly basic. Staff are lovely and couldn’t fault their friendliness which was the one benefit.

Great room

Lovely breakfast and beach and balcony view room

Room looking our to sea beautiful. Only complaint was that it was lovely to be offered a free glass of wine but no alternative offered for those of us who do not drink. Well done apart from that.

Clean room, comfortable bed, nice bathroom facilities, lovely decor around the hotel, good breakfast, and very friendly welcoming staff. A nice stay that we’d definitely recommend.

Room was lovely, very clean comfy bed and staff was very kind and helpful definitely stay there again

Mostly clean, but areas of dirt on the bedroom floor and bathroom seemed a bit aged. Room also got really warm, heating was on the whole time. Restaurant was closed, so reception advised I order takeout instead maybe suggesting some nice nearby restaurants… It was okay, but wouldn’t say again.

We had A fantastic stay at the Chatsworth hotel a lovely seaside hotel full of character, a huge room with a comfortable bed and sea view and the staff could not have been friendlier and more helpful for us and our four legged friend. I would highly recommend this hotel to anyone, We hope to return again soon.

Welcoming staff, complimentary glass of wine on first night. Rooms light and airy. Replenished tea, coffee and biscuits daily. Nice period hotel

Great stay at this hotel but there are a few things that could definitely be better. First of all the room and view were lively, it was very clean and the view was amazing. Had dinner at the hotel and unfortunately the food was not very good at all from olives from a jar to a very over cooked burger and undercooked scampi.on the last day we received a note under the door offering a reduced rate to extend the stay if we contacted reception. We called down and the night porter answered and informed us he could not do it and we would need to come down and speak to reception at 8am in the morning. We did not manage this so decided to check outand when we go to reception we were told the stay had been extended that was disapointing. a note could of been put under the door to tell us then we could of stayed. overall a great hotel they just need to train there staff a bit better.

Room was nice for quaint old hotel. Heater didn’t quite work right but it was warm enough in the blankets. Bathroom was huge and location was great. Fun old hotel with gate elevator. Included breakfast was basic but hit the spot.