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Traveler Reviews The Queen Hotel & Spa
Number of reviews per page
20
20
40
40
Customer reviews
trinh n. s.
5.6
/10
Reviewed 204 week(s) ago
This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.
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PHAM T. H. Y.
6.2
/10
Reviewed 228 week(s) ago
The hotel took 20k for parking for 1 day, but left it outside, not covered
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DN
Do Ngoc L.
6.0
/10
Reviewed 267 week(s) ago
tôi đặt phòng 2 ngày, mỗi ngày được nghỉ 2h-3h giờ nhận trả phòng từ 14h-12h nhưng khi tôi đến, tôi chỉ được nghỉ đúng 3h từ 9h>12h . đáng ra tôi được nghỉ 6h vì tôi đặt 2 ngày.
1 people find it helpful
BT
BUI T. T. T.
6.0
/10
Reviewed 269 week(s) ago
The hotel changes seats and still accepts guests at the old address
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1 people find it helpful
NT
Nguyen T. M. L.
8.5
/10
Reviewed 280 week(s) ago
Spacious and airy room, near the center and reasonable price
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LT
LE THI T. A.
8.5
/10
Reviewed 283 week(s) ago
Great, friendly, will be back
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1 people find it helpful
Vo Thi M. V. T.
6.3
/10
Reviewed 287 week(s) ago
Morning dehydration, hot water in the toilet is not adjustable. In return, the staff are very friendly
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1 people find it helpful
KV
Kiều V.
8.5
/10
Reviewed 288 week(s) ago
Okie bedroom, bathroom with bathtub standing comfortably. Friendly employee.
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2 people find it helpful
Dao H. N.
9.3
/10
Reviewed 288 week(s) ago
The spacious and airy room is okie but the wifi is broken, hope the hotel will soon fix it. I will come back next time
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DN
Dang N. K. T.
5.1
/10
Reviewed 288 week(s) ago
The hotel is quite old, the room has a balcony but the balcony has no curtains, wifi is broken, the toilet facilities are old, the air conditioner at night is very loud, can't sleep, the bed is the spring mattress is quite hot, the pillow is quite stiff. Around a few shops. Moved elsewhere.
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LD
Le Dinh V. T.
8.5
/10
Reviewed 289 week(s) ago
The room is clean, spacious, the staff are friendly, comfortable when requested, at reasonable prices
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3 people find it helpful
DD
Duong D.
4.8
/10
Reviewed 291 week(s) ago
A little bit boring the staff ... the accommodation is dirty
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2 people find it helpful
PA
Pham A. v. P.
6.0
/10
Reviewed 291 week(s) ago
The room is not clean, the outer railing is not clean
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1 people find it helpful
NH
NGUYEN H. T.
6.0
/10
Reviewed 294 week(s) ago
The reservation status is not clear: the message is an overnight stay, but the room is 2am to 3pm, so the front desk informs that if guests want to stay overnight, the payment is 300000vnd / 1 room. Because check-in at 23 o'clock, I agreed to check in 401.
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1 people find it helpful
TB
Tun B.
8.5
/10
Reviewed 297 week(s) ago
Airy room. !! Wide comfort so I like it very much
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1 people find it helpful
HM
Haohao M.
5.1
/10
Reviewed 298 week(s) ago
Cách phục vụ không chuyên nghiệp Khâu vệ sinh rất tệ Ở hai tuần nhưng không ai hỏi mình dọn phòng hết. Mình kêu ngày hôm nay nhưng ngày mai cũng chưa thấy ai lên dọn Vào buổi tối không có nước để rửa mặt . Có ai làm lễ tân mà nằm lăn năm lóc trước cửa không
2 people find it helpful
NA
Nguyen A. T.
5.1
/10
Reviewed 301 week(s) ago
2 days without wifi. 7:00 am without water to shower
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2 people find it helpful
HP
Hai P.
9.7
/10
Reviewed 304 week(s) ago
Room 350k / day very good, with balcony too
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DN
Duc N.
4.8
/10
Reviewed 304 week(s) ago
give 0 stars about employee attitude. give 0 stars in terms of facilities. fraudulent business. never back and forth
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3 people find it helpful
NT
Nguyen T. H.
5.4
/10
Reviewed 305 week(s) ago
Staff upset, attitude to guests. Damaged wifi, customer asked to answer, do not know that there is no wifi registered 3g Not satisfied at all. never come back the second time.