The Queen Hotel & Spa

Hotels
8.4
/10
Very Good
780 reviews

What Guests Say About Their Stay

Thu N.

8.8
/ 10
The hotel is close to the center, friendly hotel staff
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DAO H. T.

9.4
/ 10
The hotel is near the center, many eateries, happy reception and enthusiastic guide visitors. Room is clean, tidy and just enough for small families. Will definitely come back when the opportunity!
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Nguyen T. H.

9.4
/ 10
I arrived earlier than the scheduled time to check in 3 hours, but the owner let me check in too :), scored 1 episode :). Clean room, friendly staff, lovely hostess, scored episode 2 :). Will visit again next time if there is a visit to Hanoi
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Vu Thi D.

9.7
/ 10
Spacious spacious, clean, friendly receptionist. Next time if I go to Hanoi I will stop by
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Nguyn T. B.

9.4
/ 10
Large room, clean. I booked a small room but the owner enthusiastically changed the room. In the center of the old town should walk very conveniently. There are many eateries just a short walk away. Good food, moderate price.
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In the Area
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67 Thuoc Bac, Hoan Kiem, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Queen Hotel & Spa is located in area / city Hang Bo Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Queen Hotel & Spa

67 Thuoc Bac, Hoan Kiem, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 10000
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Discover More About The Queen Hotel & Spa

Discover Your Hanoi Oasis: The Queen Hotel & Spa

Welcome to The Queen Hotel & Spa, your premier destination for an unforgettable stay in the heart of Hanoi, Vietnam. We pride ourselves on offering a harmonious blend of comfort, luxury, and exceptional service, ensuring every guest experiences the true essence of Vietnamese hospitality. Whether you're visiting for business or leisure, The Queen Hotel & Spa is designed to be your serene sanctuary amidst the vibrant energy of the city. Room rates at The Queen Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Queen Hotel & Spa Location

Nestled in the historic Hoan Kiem District, The Queen Hotel & Spa is perfectly situated to immerse you in the captivating charm of Hanoi. Our address is 67 Thuoc Bac, Hoan Kiem, Hàng Bồ, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 10000, placing you just a short stroll from the iconic Hoan Kiem Lake and the bustling Old Quarter. The hotel is conveniently located approximately 45 kilometers from Noi Bai International Airport (HAN), with travel times typically ranging from 40 to 60 minutes depending on traffic. The atmosphere surrounding The Queen Hotel & Spa is one of vibrant cultural immersion, with ancient temples, traditional markets, and charming cafes just around the corner. You'll find yourself within easy reach of the city's most beloved landmarks, including the Thang Long Water Puppet Theatre and St. Joseph's Cathedral, offering a truly authentic Hanoi experience.

The Queen Hotel & Spa Facilities & Services

Facilities for guests at The Queen Hotel & Spa are thoughtfully curated to enhance your comfort and enjoyment throughout your stay.
  • Complimentary Wi-Fi access is available throughout the hotel, keeping you connected at all times.
  • Indulge in rejuvenating treatments at our luxurious spa and wellness center, open daily from 9:00 AM to 9:00 PM. Spa services are à la carte, with massages starting from PHP 1,500.
  • Take a refreshing dip in our outdoor swimming pool, a perfect spot to unwind and soak up the Vietnamese sun. The pool is open from 7:00 AM to 7:00 PM and is free for all guests.
  • Families will appreciate our dedicated children's play area, ensuring entertainment for our younger guests.
  • Enjoy the convenience of our on-site concierge service, ready to assist with tour bookings, transportation, and local recommendations.
  • Secure and complimentary parking is available for guests arriving by car.
  • A complimentary shuttle service to key shopping areas and attractions within the Old Quarter is available daily from 10:00 AM to 6:00 PM.

The Queen Hotel & Spa Room Types

Discover a range of meticulously designed accommodations, offering the perfect retreat for every traveler. The room types of The Queen Hotel & Spa are diverse, ensuring a comfortable and personalized experience.
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Superior Room:

    Offering City View. These rooms are non-smoking and do not typically include a bathtub.
  • Executive Suite:

    Boasting panoramic City Views. These spacious suites are non-smoking and come equipped with a luxurious bathtub, ideal for a relaxing soak.
  • Family Suite:

    Designed for groups or families, these suites offer ample space and comfort, with options for City View or Garden View. All family suites are non-smoking and include a bathtub.
The Queen Hotel & Spa is a pet-friendly establishment. For guests bringing their furry companions, an additional cleaning fee of PHP 1,000 per pet, per stay, will apply. Please inform us in advance if you plan to bring a pet.

The Queen Hotel & Spa Dining & Restaurants

Savor the exquisite flavors of Vietnam and beyond at our exceptional dining venues.
  • The Queen's Restaurant:

    Our main dining hall offers a delightful breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, enjoy a selection of authentic Vietnamese and international dishes. Lunch is served from 11:30 AM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. A typical à la carte meal costs around PHP 700 per person.
  • The Sky Lounge:

    Perched on our rooftop, this elegant bar offers breathtaking city views. Enjoy expertly crafted cocktails, fine wines, and light snacks from 5:00 PM to 11:00 PM. Prices for cocktails start at PHP 350.

The Queen Hotel & Spa Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant life of Hanoi with these nearby attractions:
  • Hoan Kiem Lake:

    A picturesque lake in the city center, perfect for a leisurely stroll and home to the iconic Ngoc Son Temple.
  • Old Quarter:

    Explore the maze of narrow streets, each historically dedicated to a specific trade, offering a glimpse into traditional Hanoi life.
  • Water Puppet Theatre:

    Witness a unique Vietnamese art form with captivating performances depicting rural life and legends.
  • St. Joseph's Cathedral:

    A stunning neo-Gothic cathedral, offering a peaceful respite and architectural marvel.
  • Dong Xuan Market:

    Hanoi's largest covered market, a bustling hub for local goods, food, and souvenirs.
If you are looking for other activities around The Queen Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to The Queen Hotel & Spa from the Airport

Navigating your journey from Noi Bai International Airport (HAN) to The Queen Hotel & Spa is straightforward, with several convenient options available. The airport transfer service of The Queen Hotel & Spa ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Our friendly driver will meet you at the arrivals hall and whisk you directly to the hotel. This service is available 24/7 and costs approximately PHP 1,200. You can arrange this through our concierge or book it in advance.
  • Metered/Coupon Taxis:

    Reputable taxi companies operate from the airport. Ensure the meter is used or a coupon is purchased at the official taxi counter. The journey typically costs between PHP 600 to PHP 800, depending on traffic.
  • Ride-hailing Services:

    You can also book a ride through popular ride-hailing apps available in Vietnam. Prices are comparable to metered taxis and will be displayed before you confirm your booking.
  • Airport Premium Buses:

    Several bus routes connect the airport to the city center. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach The Queen Hotel & Spa. This is the most budget-friendly option, costing around PHP 50 to PHP 100.
For pre-booked convenience, explore airport transfer services or The Queen Hotel & Spa airport transfer.

Summary of Why You Should Choose to Stay at The Queen Hotel & Spa

Choosing The Queen Hotel & Spa means opting for an exceptional Hanoi experience. We offer a perfect blend of comfort, convenience, and authentic Vietnamese charm.
  • Prime Location:

    Situated in the heart of the Hoan Kiem District, with easy access to major attractions and the vibrant Old Quarter.
  • Luxurious Amenities:

    Enjoy our rejuvenating spa, refreshing swimming pool, and well-appointed rooms designed for ultimate relaxation.
  • Exceptional Service:

    Our dedicated staff is committed to providing warm hospitality and personalized service to make your stay memorable.
  • Diverse Dining Options:

    Savor delicious Vietnamese and international cuisine at our on-site restaurants and enjoy stunning city views from our rooftop lounge.
  • Convenient Facilities:

    Benefit from complimentary Wi-Fi, on-site parking, and helpful concierge services.
Discover excellent Room availability at The Queen Hotel & Spa and start Planning your trip today. Booking The Queen Hotel & Spa is simple and rewarding. We encourage you to book your stay through Traveloka for the best rates and a seamless booking experience. Book budget hotels in Hanoi and experience the magic of Vietnam. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Queen Hotel & Spa

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Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Access to train station (surcharge)
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Ballroom
  • Smoking area

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in The Queen Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Breakfast fee: approximately VND 100.000 to 150000 per person
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 150000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Queen Hotel & Spa
25
Number of floors in The Queen Hotel & Spa
8
Another facilities in The Queen Hotel & Spa
Laundry service, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked question in The Queen Hotel & Spa

What are available facilities at The Queen Hotel & Spa?
There are top facilites at The Queen Hotel & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Queen Hotel & Spa?
The standard check-in time at The Queen Hotel & Spa is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00
Does The Queen Hotel & Spa provide breakfast?
Yes, The Queen Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Queen Hotel & Spa?
The Queen Hotel & Spa is a 3.0-star hotel.
How many floors does The Queen Hotel & Spa have?
The Queen Hotel & Spa has 8 floors.
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More Reviews from Other Guests in The Queen Hotel & Spa

8.4
Very Good
From 780 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.8

Location

8.6

Service and Facilites

8.3

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Traveler Reviews The Queen Hotel & Spa

Number of reviews per page
20
40
Customer reviews
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trinh n. s.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 204 week(s) ago
This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.
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PHAM T. H. Y.
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6.2
/10
Reviewed 228 week(s) ago
The hotel took 20k for parking for 1 day, but left it outside, not covered
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Do Ngoc L.
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6.0
/10
Reviewed 267 week(s) ago
tôi đặt phòng 2 ngày, mỗi ngày được nghỉ 2h-3h giờ nhận trả phòng từ 14h-12h nhưng khi tôi đến, tôi chỉ được nghỉ đúng 3h từ 9h>12h . đáng ra tôi được nghỉ 6h vì tôi đặt 2 ngày.
1 people find it helpful
BUI T. T. T.
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6.0
/10
Reviewed 269 week(s) ago
The hotel changes seats and still accepts guests at the old address
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1 people find it helpful
Nguyen T. M. L.
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8.5
/10
Reviewed 280 week(s) ago
Spacious and airy room, near the center and reasonable price
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LE THI T. A.
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8.5
/10
Reviewed 283 week(s) ago
Great, friendly, will be back
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1 people find it helpful
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Vo Thi M. V. T.
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6.3
/10
Reviewed 287 week(s) ago
Morning dehydration, hot water in the toilet is not adjustable. In return, the staff are very friendly
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1 people find it helpful
Kiều V.
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8.5
/10
Reviewed 288 week(s) ago
Okie bedroom, bathroom with bathtub standing comfortably. Friendly employee.
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2 people find it helpful
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Dao H. N.
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9.3
/10
Reviewed 288 week(s) ago
The spacious and airy room is okie but the wifi is broken, hope the hotel will soon fix it. I will come back next time
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Dang N. K. T.
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5.1
/10
Reviewed 288 week(s) ago
The hotel is quite old, the room has a balcony but the balcony has no curtains, wifi is broken, the toilet facilities are old, the air conditioner at night is very loud, can't sleep, the bed is the spring mattress is quite hot, the pillow is quite stiff. Around a few shops. Moved elsewhere.
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Le Dinh V. T.
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8.5
/10
Reviewed 289 week(s) ago
The room is clean, spacious, the staff are friendly, comfortable when requested, at reasonable prices
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3 people find it helpful
Duong D.
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4.8
/10
Reviewed 291 week(s) ago
A little bit boring the staff ... the accommodation is dirty
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2 people find it helpful
Pham A. v. P.
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6.0
/10
Reviewed 291 week(s) ago
The room is not clean, the outer railing is not clean
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1 people find it helpful
NGUYEN H. T.
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6.0
/10
Reviewed 294 week(s) ago
The reservation status is not clear: the message is an overnight stay, but the room is 2am to 3pm, so the front desk informs that if guests want to stay overnight, the payment is 300000vnd / 1 room. Because check-in at 23 o'clock, I agreed to check in 401.
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1 people find it helpful
Tun B.
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8.5
/10
Reviewed 297 week(s) ago
Airy room. !! Wide comfort so I like it very much
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1 people find it helpful
Haohao M.
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5.1
/10
Reviewed 298 week(s) ago
Cách phục vụ không chuyên nghiệp Khâu vệ sinh rất tệ Ở hai tuần nhưng không ai hỏi mình dọn phòng hết. Mình kêu ngày hôm nay nhưng ngày mai cũng chưa thấy ai lên dọn Vào buổi tối không có nước để rửa mặt . Có ai làm lễ tân mà nằm lăn năm lóc trước cửa không
2 people find it helpful
Nguyen A. T.
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5.1
/10
Reviewed 301 week(s) ago
2 days without wifi. 7:00 am without water to shower
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2 people find it helpful
Hai P.
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9.7
/10
Reviewed 304 week(s) ago
Room 350k / day very good, with balcony too
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Duc N.
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4.8
/10
Reviewed 304 week(s) ago
give 0 stars about employee attitude. give 0 stars in terms of facilities. fraudulent business. never back and forth
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3 people find it helpful
Nguyen T. H.
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5.4
/10
Reviewed 305 week(s) ago
Staff upset, attitude to guests. Damaged wifi, customer asked to answer, do not know that there is no wifi registered 3g Not satisfied at all. never come back the second time.
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2 people find it helpful
Number of reviews per page
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40

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Others 4 The Queen Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 780 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.8

Location

8.6

Service and Facilites

8.3

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Queen Hotel & Spa

Number of reviews per page
20
40
Customer reviews
Profile Picture
trinh n. s.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 204 week(s) ago
This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.
Find this review helpful?
Profile Picture
PHAM T. H. Y.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 228 week(s) ago
The hotel took 20k for parking for 1 day, but left it outside, not covered
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See original
Find this review helpful?
Do Ngoc L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 267 week(s) ago
tôi đặt phòng 2 ngày, mỗi ngày được nghỉ 2h-3h giờ nhận trả phòng từ 14h-12h nhưng khi tôi đến, tôi chỉ được nghỉ đúng 3h từ 9h>12h . đáng ra tôi được nghỉ 6h vì tôi đặt 2 ngày.
1 people find it helpful
BUI T. T. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 269 week(s) ago
The hotel changes seats and still accepts guests at the old address
Translated by Google Icon
See original
1 people find it helpful
Nguyen T. M. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 280 week(s) ago
Spacious and airy room, near the center and reasonable price
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Find this review helpful?
LE THI T. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 283 week(s) ago
Great, friendly, will be back
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1 people find it helpful
Profile Picture
Vo Thi M. V. T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 287 week(s) ago
Morning dehydration, hot water in the toilet is not adjustable. In return, the staff are very friendly
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See original
1 people find it helpful
Kiều V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 288 week(s) ago
Okie bedroom, bathroom with bathtub standing comfortably. Friendly employee.
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2 people find it helpful
Profile Picture
Dao H. N.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 288 week(s) ago
The spacious and airy room is okie but the wifi is broken, hope the hotel will soon fix it. I will come back next time
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Find this review helpful?
Dang N. K. T.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 288 week(s) ago
The hotel is quite old, the room has a balcony but the balcony has no curtains, wifi is broken, the toilet facilities are old, the air conditioner at night is very loud, can't sleep, the bed is the spring mattress is quite hot, the pillow is quite stiff. Around a few shops. Moved elsewhere.
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Find this review helpful?
Le Dinh V. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
The room is clean, spacious, the staff are friendly, comfortable when requested, at reasonable prices
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3 people find it helpful
Duong D.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 291 week(s) ago
A little bit boring the staff ... the accommodation is dirty
Translated by Google Icon
See original
2 people find it helpful
Pham A. v. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 291 week(s) ago
The room is not clean, the outer railing is not clean
Translated by Google Icon
See original
1 people find it helpful
NGUYEN H. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 294 week(s) ago
The reservation status is not clear: the message is an overnight stay, but the room is 2am to 3pm, so the front desk informs that if guests want to stay overnight, the payment is 300000vnd / 1 room. Because check-in at 23 o'clock, I agreed to check in 401.
Translated by Google Icon
See original
1 people find it helpful
Tun B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 297 week(s) ago
Airy room. !! Wide comfort so I like it very much
Translated by Google Icon
See original
1 people find it helpful
Haohao M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 298 week(s) ago
Cách phục vụ không chuyên nghiệp Khâu vệ sinh rất tệ Ở hai tuần nhưng không ai hỏi mình dọn phòng hết. Mình kêu ngày hôm nay nhưng ngày mai cũng chưa thấy ai lên dọn Vào buổi tối không có nước để rửa mặt . Có ai làm lễ tân mà nằm lăn năm lóc trước cửa không
2 people find it helpful
Nguyen A. T.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 301 week(s) ago
2 days without wifi. 7:00 am without water to shower
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2 people find it helpful
Hai P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 304 week(s) ago
Room 350k / day very good, with balcony too
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Duc N.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 304 week(s) ago
give 0 stars about employee attitude. give 0 stars in terms of facilities. fraudulent business. never back and forth
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See original
3 people find it helpful
Nguyen T. H.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 305 week(s) ago
Staff upset, attitude to guests. Damaged wifi, customer asked to answer, do not know that there is no wifi registered 3g Not satisfied at all. never come back the second time.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40