NH Boat Lagoon Phuket Resort

Explore NH Boat Lagoon Phuket Resort
8.6
Very Good
From 129 reviews
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Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

8.5

Service and Facilites

8.6

People often mention about NH Boat Lagoon Phuket Resort
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Staff Friendliness (8)
Surroundings (7)
Ambiance (7)
Room Space (7)
Family Friendly (6)
Wifi (6)
Check-in/out Time (6)
Bedroom (6)
Distance to City Center (5)
Bathroom (5)
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Traveler Reviews NH Boat Lagoon Phuket Resort

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Highly recommended to enjoy your vacation
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Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your recent experience through Traveloka Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Kritsada (Tide) The Management Team
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
We were booked for the 2 bedroom unit for a family but it did not mention that it was on the ground floor. Neither we can choose the floor online. So it was the ground floor room, but cold and mosquitoes which does not suit for little babies. Overall good.
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Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your recent experience through Traveloka Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Kritsada (Tide) The Management Team
ayu a.
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Business
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6.7
/10
Reviewed 24 week(s) ago
when I arrived i tried used toilet, but 3 of toilet in lobby were clogged. for resort that so inappropriate. and the room when i check in many mosquitos inside the duvet cover, for room cleaning i found my parfum was moved. and they only clean my bed only after i stay.
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Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize that our cleanliness and maintenance standards fell short of your expectations and our own resort standards. Please rest assured that we take your comments very seriously. We have immediately notified our maintenance team to check the lobby restrooms, and our housekeeping management has been briefed to address the mosquito issue and reinforce deep-cleaning procedures for all guest rooms. We have also reminded our team to be extra mindful regarding the placement of our guests' personal belongings. We value your feedback as a vital tool for our improvement and hope to have the chance to welcome you back for a significantly better experience next time. Warm regards, Kritsada (Tide) The Management Team
D***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
Arrived onto a quiet gated lagoon Marina. A great location plot away from the bustle of Phuket. You can stroll around the neighbourhood - playing pickleball then a walk into the villa market. Can also call to get it picked up by the hotel carts. Really responsive too.
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Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your recent experience through Traveloka Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Kritsada (Tide) The Management Team
P***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 35 week(s) ago
Convenient, there is a Villa Supermarket/7-Eleven nearby, the room is clean.
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Accommodation's Reply
01 Jun 2026
Dear Guest Thank you very much for completing the Traveloka survey. We are happy to receive your valuable feedback. We are truly grateful to hear that you were satisfied with your stay and that we were able to meet your expectations. We will share your feedback with our entire team and use it to improve our services in the future. Thank you again for choosing our hotel. We look forward to welcoming you back again. Thank you. Krisada (Tide) Management Team
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P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Clean and near the city and near BISP school
1 people find it helpful
Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your recent experience through Traveloka Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Kritsada (Tide) The Management Team
Sasithorn J.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 117 week(s) ago
โดยรวมแล้วดีค่ะ ขอบคุณสำหรับเค้กวันเกิด แต่ห้องที่ได้ไม่เก็บเสียงเลย ผู้เข้าพักข้างห้องเสียงดังรบกวนมากๆ ทั้งเสียงสัญญาณเตือนให้ปิดประตูห้อง มันดังตลอดเช้าตรู่ อาหารไข่ดาวตอนเช้า มันสุกแบบเกรียมไปนิด และจุดที่ตักซอส เป็นพื้นที่เดียวกับที่ยืนรอพนักงานทำก๋วยเตี๋ยว
1 people find it helpful
Nichapat T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 119 week(s) ago
We've enjoyed our time here—the reception staff is friendly and kind, the place is clean, the beds are cozy, and the large swimming pool caters to both kids and adults. The breakfast spread offers a variety of options.
1 people find it helpful
Unchalee P.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 120 week(s) ago
ตึกที่พักไกลจาก front และรอรถมารับนานมาก
2 people find it helpful
Nareekant T.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 148 week(s) ago
เป็นครั้งที่ 2 ที่เข้าพัก ยังเหมือนเดิมค่ะ ของในห้องไม่ครบ ขาดทิชชู ขาดเสื้อคลุม และครั้งนี้ อาหารเช้าไม่ค่อยมีอะไรให้ทานค่ะ ถาม พนง.ก็บอกว่า หมดๆๆๆๆ แทบทุกอย่างค่ะ เศร้า
1 people find it helpful
Accommodation's Reply
12 Aug 2023
Dear Neerakant, nH Boat Lagoon Phuket Resort would like to thank Khun Neerakant for coming to stay with us for the second time and we sincerely apologize that this stay did not impress as it should have. From the above review, the management has acknowledged the problem and will improve to meet the set standards. And look forward to having the opportunity to welcome Mr. Neerakant again. Yours sincerely Thipayarat Petsringern Management representatives and employees
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saranta m.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 158 week(s) ago
ที่พักดีมาก ชอบมากสิ่งอำนวยความสะดวกครบครัน แต่ที่ยังไม่ให้คะแนนยอดเยี่ยมคงเป็นแผนกfront ต้อนรับ คือเราจองมาเตียงใหญ่ และจองล่วงหน้าหลายวัน สิ่งที่เราเปิดเข้าห้องมาคือได้เตียงคู่ พนักงานยกกระเป๋าพยายามแก้ไขปัญหาติดต่อfront ให้แต่ที่ได้รับคำำตอบคือไม่สามารถเปลี่ยนห้องได้ เพราะห้องที่จะเปลี่ยนให้เป็นห้องที่แยกกัน ไม่ติดกัน แต่เราจองมาล่วงหน้าหลายวันมาก ขอมาตั้งแต่ต้นว่าขอเตียงใหญ่ ห้องติดกัน ทางโรงแรมควรจัดสรรไว้จากการจองที่ทำเข้ามา ตั้งใจจองมาพักที่นี้กับครอบครัว แอบเสียใจกับการแก้ปัญหาของแผนกfront ที่นี่
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1 people find it helpful
Narumon S.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 161 week(s) ago
พนักงานต้อนรับดูแลดีมาก ห้องสะอาด สระน้ำเด็กๆชอบ แต่เสียที่อาหารเช้านิดนึงไม่ค่อยหลากหลาย
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v_nutcoke_nos@hotmail.com
icon-origin-TRAVELOKA
9.7
/10
Reviewed 162 week(s) ago
Excellent accommodation, excellent food, excellent service
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1 people find it helpful
Nadtha R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 216 week(s) ago
ห้องสะอาดใหม่กว่าที่คิดค่ะ บริการดี ติดแค่โซนสระว่ายน้ำเด็กเล่นเสียงดังมากแต่เช้าไปหน่อย
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Nammon K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 236 week(s) ago
Very good service staff, convenient, have a welcome drink. Just walk and look at the boats that are moored. This atmosphere is worth it.
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Walaipan p.
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9.4
/10
Reviewed 241 week(s) ago
Very good service staff Wish there was more variety of breakfast.
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1 people find it helpful
Accommodation's Reply
08 Nov 2021
Thank you customers for using the service with the hotel. and thanks for the advice The hotel will use it in the next service.
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Suphattra
icon-origin-TRAVELOKA
9.4
/10
Reviewed 287 week(s) ago
The room is spacious, separate, clean, peaceful, beautiful view both night and morning sunrise. New delicious breakfast
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2 people find it helpful
John A. J.
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Family
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9.7
/10
Reviewed 328 week(s) ago
Large comfortable rooms, very helpful and friendly staff, great location close to the marina cafes and the boat
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Butsaba G.
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Family
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5.6
/10
Reviewed 345 week(s) ago
Dirty room dust Under a lot of beds Inside the cloth, there was scraps of plastic as well. There was a small bug. There was a need to shake the new cloth. Have to lift up the drain to get out. Importantly, the air conditioner is very noisy. Can't sleep at all. The 4th floor building doesn't have an elevator. It's not convenient at all. Once enough.
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2 people find it helpful
Suppaluck Tiptanya
icon-origin-TRAVELOKA
9.4
/10
Reviewed 357 week(s) ago
Get location, beautiful, see the marina Inside the room there is a kitchen equipment, but I would like to comment a little.
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