Overall Ratings & Reviews Club Balai Isabel

Good place for relaxation. Friendly staff. The hotel room is very clean

unsatisfying due to: 1. I am trying to have a confirmation booking one day before the schedule but front desk told me just go to the club and have present my voucher. so I go there around 5 pm on the schedule date and my booking was not confirmed yet. 2. I booked for room good for 3 pax with breakfast. but upon taking breakfast we were not on the list and it needs to verify again and seems that records are not updated. anyhow they made an adjustment after our meal.

The view was great, however algae /algal blooms are prominent near the coast and that is an indication of pollution. I wonder how Club Balai dispose their wastes and should definitely not harm the environment. There was no telephone available in the room, but it's a good thing that the reception area is just a walk away. Toothbrush is also lacking and should go back and forth as it is only available upon request. I also got disappointed on the dirty (used!) towels in the bathroom. Stain and hair are so much evident. Only 1 keycard was also issued so I have to request for a duplicate as well. There is a limited selection of food as well but it's a good thing they were able to serve a complementary cake for my bf's birthday. I appreciate all the support of the staff to cater to my needs, and overall I think it is an awesome getaway experience, very accessible location too.

Nice ambiance, very relaxing but they only need to improve the cleanliness of the beach side, the shower heater and the wifi connection.

We stayed for 2days and their service was very poor.

We’ll surely go back to Club Balai.. ☺️

Perfect place to relax with your loved ones

when I got home i realized I forgot my favourite shawl inside our room, i texted balai isabel mobile number they replied & just asked me which building, after that no more response.. but we had a great stay specially the night swimming...

Friendly employees and excellent room accommodation!

There's no wifi. No toothbrush and toothpaste no slippers.The sea is dirty; cannot swim even walk beside the sea.poor signal communication .the food is not good.there's a stain in our bed.

Okay place, relaxing. If you want to leave Manila for a provincial view, Club Balai Isabel is highly recommended. Staffs are friendly, Food is okay not super delicious but reasonably priced. The building is just old and the Elevator. The aircon in the Room wasn't too strong so I arranged for their staff. I suggest, they add front desk staff especially check in / check out hours so the queue doesn't last long. Overall, my rate is 4/5.

Water heater is not functioning, no WiFi and telephone inside the room. We also have to climb the stairs to be able to reach our room located on the 4th floor. The room is not so clean.

The area is very nice and accommodating. It will be better of there’s a room slippers and bath robe available

It was nice. I wished the rooms are a little cozier but It was OK all in all.

I rated the service low because the receptionist told me I can get the tickets for the Aquapark by the entrance. When we got there the guard told me to get it from the reception. They made me walk back that distance because of their MisCommunication. The property is large so that was nerving! Though they have ejeeps, Not all were running therefore time will be wasted waiting for those that are going around.

Over all experience was great.

The room is very spacious. Food from the restaurant is very satisfying.

I checked in on Nov 23, 2017; all receptionists and staff in a bar is very accommodating. Clean room, bathroom. Nice view. I will come back again. Thank you so much.

Needs improvement! Place is ok but not well maintained. No one answer on the contact numbers given on their social media account/official site. I kept calling them for 2 days just to get my booking confirmation. Finally talked to someone the same day of my booking. Geeez, the small balcony outside the room is disgusting. Dry leaves and moss all over the area. It seems like no one even bother to check the room before having their guest checked in. Lot of mosquitoes inside the room not to mention the curtains and broken drawers. WiFi is not Accessible. No toothbrush and toothpaste

Rooms in Bandero needs to have a telephone. overall experience was great!