Overall Ratings & Reviews Ona Aucanada Club

The room was fine, property great. I did not appreciate a staff member that serviced our room leaving a cigarette butt on the counter. We paid for the breakfast package. The hot food was rarely hot, mostly just barely warm. No one wants luke warm eggs, hashbrowns, etc. If the items had been hot, the breakfast would be good.

A lovely week in November. Property was quiet and the staff we engaged with were friendly and polite. You need a car really for this one. Only disappointment was no oven in the kitchen as we do self cater but we did manage ok with the hob & microwave.

For us, being away from the resort areas of Port Alcudia / Alcudia was a priority. We loved our evenings sat on our balcony with a sea view and cocktails and the peace that comes from being away from the hustle and bustle of the shopping areas. The cook needs to learn that some English people do speak Spanish, so when makes up her own version of cocktails and comments to her colleagues that the we don't know any different is not as funny as she thinks. Her generosity with the free pouring of booze makes up for her rudeness... Kinda. Breakfast is good value for money, but don't expect hot fried eggs, or a full cup of anything to drink. The apartment was clean, tidy and well equipped, even if it took us 4 days to find the kettle. turns out it's worth forcing that one cupboard door that doesn't open. Shower was great, although I'd say the hose and head are ready for an upgrade in apt 105. Overall great value for money and we intend to return, but will be upgrading to a villa for the late evening sun that the apartments don't get.

Room smells of raw sewage, advised reception but nothing was done

We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews. We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience. Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all. We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.

First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine "hola". You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach. The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely. Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want. There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab. Would I stay here again "Yes"

Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.

Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.

We had a wonderful stay at this resort. For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant. The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries. It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.

Pleasant stay. All good

We loved it so much we decided to stay for another 7 days. The only thing I would criticise is the bad breakfast. Powdered eggs are not for us.

The property is a little older, but it was pretty clean, and the hotel reception staff was super friendly and helpful and very quick in their responses.

Great apartment and place. Would highly recommend. Priceless view from the balcony. Swimming pools could have done with a clean, however they are not heated and not really warm enough to use, being off main season in March

Good service and location. Great comfort in the separate houses for each family or group.

The staff were really helpful and the food was good. The apartments were clean and adequately furnished with well equipped kitchens. The only criticism would be that the pool area wasn't cleaned during our week long stay and spilt drinks remained sticky on the floor. Parking was a challenge as you had to negotiate trees at the back of the apartments we stayed in.

I booked this place at 1400hrs, just before boarding a ferry from Barcelona to Palma so had no signal until I arrived in Palma at 2000hrs. We arrived at the hotel at 2100hrs but it was all closed up. I called the number and there was no answer so spent the next hour trying to figure out somewhere else to stay. I’ve stayed here previously and it’s quite nice but please please call them before you arrive so you can figure out the key collection.

Great place to stay. Parking with the trees a little difficult - ended up parking on the street.

The hole experience was great. Polite helpfull staff. Lots to off bar restaurant 3 different pools. The apartments were well equipped. The beds were great. Even the welcome pack that the provide is great. But it's up a steep hill. An that's the only issue I had with the hole complex.

The home was clean and very comfortable with air conditioning. A car is required though as the nearest shop is a 10 minute drive.

Staff brilliant and in a very good location very good for families with children.