Staying at Ona Aucanada Club is a good choice when you are visiting Alcúdia.
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Ona Aucanada Club
Service Apartment
8.6
/10
Very Good
485 reviews
What Guests Say About Their Stay
Christopher
10.0
/ 10
10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning
Thank you for a great stay
Deborah
10.0
/ 10
For us, being away from the resort areas of Port Alcudia / Alcudia was a priority. We loved our evenings sat on our balcony with a sea view and cocktails and the peace that comes from being away from the hustle and bustle of the shopping areas.
The cook needs to learn that some English people do speak Spanish, so when makes up her own version of cocktails and comments to her colleagues that the we don't know any different is not as funny as she thinks. Her generosity with the free pouring of booze makes up for her rudeness... Kinda. Breakfast is good value for money, but don't expect hot fried eggs, or a full cup of anything to drink.
The apartment was clean, tidy and well equipped, even if it took us 4 days to find the kettle. turns out it's worth forcing that one cupboard door that doesn't open.
Shower was great, although I'd say the hose and head are ready for an upgrade in apt 105.
Overall great value for money and we intend to return, but will be upgrading to a villa for the late evening sun that the apartments don't get.
Siobhan
10.0
/ 10
We had a wonderful stay at this resort.
For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant.
The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries.
It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.
In the Area
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C/ D'es Mirador, 5, Alcúdia, Mallorca, Balearic Islands, Spain, 7410
Main Facilities
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Restaurant
Swimming Pool
WiFi
Available Room Types in Ona Aucanada Club
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What's around Ona Aucanada Club
C/ D'es Mirador, 5, Alcúdia, Mallorca, Balearic Islands, Spain, 7410
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Discover More About Ona Aucanada Club
General
Near Alcúdia Port
Location
When you stay at Ona Aucanada Club in Alcúdia, you'll be connected to the convention center, a 5-minute drive from Alcúdia Port and 9 minutes from Alcúdia Beach. This beach aparthotel is 4.4 mi (7.1 km) from Playa de Muro and 8 mi (12.8 km) from Playa de Can Picafort.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Cala Poncet - 0.5 km / 0.3 mi
Platja d'Alcanada - 0.8 km / 0.5 mi
Alcúdia Port - 2.2 km / 1.4 mi
Alcúdia Beach - 2.3 km / 1.4 mi
Xara Gate - 3.6 km / 2.2 mi
Sa Bassa Blanca Museum - 3.8 km / 2.3 mi
Ca’n Torró - 3.8 km / 2.4 mi
Ca’n Domènech - 3.9 km / 2.4 mi
San Jaume Church - 3.9 km / 2.4 mi
Pollentia Monographic Museum - 3.9 km / 2.4 mi
Museu de Sant Jaume - 3.9 km / 2.5 mi
Hidropark - 4 km / 2.5 mi
18th-century Bridge - 4 km / 2.5 mi
Plaza de Toros - 4.1 km / 2.6 mi
Auditori d'Alcúdia - 4.2 km / 2.6 mi
The preferred airport for Ona Aucanada Club is Palma de Mallorca Airport (PMI) - 63.9 km / 39.7 mi
Facilities
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this aparthotel include wireless internet access (surcharge), tour/ticket assistance, and a banquet hall.
Business Facilities
Featured amenities include multilingual staff, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at Mediterráneo serving the guests of Ona Aucanada Club, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private balconies. 30-inch flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided weekly.
All facilities in Ona Aucanada Club
Swimming Pool
Common Space
Lobby
Exterior
Others
General
- Banquet
- Parking
- Terrace
- Rooftop terrace
Food and Drinks
- Breakfast
- Poolside bar
- Snack bar
Things to Do
- Outdoor pool
- Garden
- Sauna
Public Facilities
- Smoke-free area
- Safety deposit box
Transportation
- Airport transfer
Connectivity
- Free WiFi
Hotel Services
- Multilingual staff
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Ona Aucanada Club
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
16:00 - 19:30
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Monday - Sunday: 9:00 AM - 7:30 PM
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi |
Check-In / Check-Out Time | From 16:00 - 19:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ona Aucanada Club | 72 |
Number of floors in Ona Aucanada Club | 2 |
Another facilities in Ona Aucanada Club | Banquet, Parking, Terrace, Rooftop terrace, Breakfast |
Frequently asked question in Ona Aucanada Club
What are available facilities at Ona Aucanada Club?
There are top facilites at Ona Aucanada Club such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ona Aucanada Club?
The standard check-in time at Ona Aucanada Club is starting from 16:00 - 19:30 while the latest check-out time is at Before 11:00
Does Ona Aucanada Club provide breakfast?
Yes, Ona Aucanada Club provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ona Aucanada Club?
Ona Aucanada Club is a 3.5-star hotel.
How many floors does Ona Aucanada Club have?
Ona Aucanada Club has 2 floors.
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More Reviews from Other Guests in Ona Aucanada Club
Overall Ratings & Reviews Ona Aucanada Club
Other sources (485)
8.6
Very Good
From 485 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
8.0
Service and Facilites
8.8
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Traveler Reviews Ona Aucanada Club
Number of reviews per page
20
40
Top reviews
Lee
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Luvly place. Friendly staff and clean.
Robert
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were friendly, helpful and efficient .
Christopher
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning
Thank you for a great stay
Amit
Leisure with Friends
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself.
A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C.
Dirty towels were part of their "amenities".
We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia".
The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea.
On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance.
Disappointed.
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Iulia-Octavia
Leisure Family
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors.
But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.
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lilia
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Great
Debby So
Leisure with Friends
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Loved the buffet breakfast and hassle free check out.
Nancy
Leisure Family
6.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
The room was fine, property great. I did not appreciate a staff member that serviced our room leaving a cigarette butt on the counter. We paid for the breakfast package. The hot food was rarely hot, mostly just barely warm. No one wants luke warm eggs, hashbrowns, etc. If the items had been hot, the breakfast would be good.
Nicholas Peter
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
A lovely week in November.
Property was quiet and the staff we engaged with were friendly and polite.
You need a car really for this one.
Only disappointment was no oven in the kitchen as we do self cater but we did manage ok with the hob & microwave.
Deborah
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
For us, being away from the resort areas of Port Alcudia / Alcudia was a priority. We loved our evenings sat on our balcony with a sea view and cocktails and the peace that comes from being away from the hustle and bustle of the shopping areas.
The cook needs to learn that some English people do speak Spanish, so when makes up her own version of cocktails and comments to her colleagues that the we don't know any different is not as funny as she thinks. Her generosity with the free pouring of booze makes up for her rudeness... Kinda. Breakfast is good value for money, but don't expect hot fried eggs, or a full cup of anything to drink.
The apartment was clean, tidy and well equipped, even if it took us 4 days to find the kettle. turns out it's worth forcing that one cupboard door that doesn't open.
Shower was great, although I'd say the hose and head are ready for an upgrade in apt 105.
Overall great value for money and we intend to return, but will be upgrading to a villa for the late evening sun that the apartments don't get.
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Reid
Leisure Family
6.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Room smells of raw sewage, advised reception but nothing was done
Remi
Leisure Family
8.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews.
We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience.
Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all.
We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.
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Karen
Leisure with Friends
8.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine "hola".
You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach.
The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely.
Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want.
There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab.
Would I stay here again "Yes"
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Verified traveler
Friends and Family with Friends
8.0
/10
Reviewed 170 week(s) ago
Hotels.com verified review
Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.
JULIE
Leisure Family
6.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.
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Siobhan
Friends and Family Family
10.0
/10
Reviewed 200 week(s) ago
Hotels.com verified review
We had a wonderful stay at this resort.
For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant.
The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries.
It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.
Read More
Chris
Business
10.0
/10
Reviewed 234 week(s) ago
Hotels.com verified review
Pleasant stay. All good
Verified traveler
Leisure with Children
10.0
/10
Reviewed 254 week(s) ago
Expedia Group verified review
We loved it so much we decided to stay for another 7 days. The only thing I would criticise is the bad breakfast. Powdered eggs are not for us.
Verified traveler
Leisure Family
8.0
/10
Reviewed 257 week(s) ago
Expedia Group verified review
The property is a little older, but it was pretty clean, and the hotel reception staff was super friendly and helpful and very quick in their responses.
nick
Friends and Family Family
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Great apartment and place. Would highly recommend. Priceless view from the balcony. Swimming pools could have done with a clean, however they are not heated and not really warm enough to use, being off main season in March
Number of reviews per page
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