오나 오카나다 클럽

Sauberes, geräumiges Appartement mit Balkon und tollem Ausblick. Gute Parkmöglichkeiten und nettes Personal.

Alles super

Wir hatten eine schöne, geräumige Ferienwohnung, die mit allem Notwendigen ausgestattet ist. Wir haben uns sehr wohlgefühlt.

Luvly place. Friendly staff and clean.

Die Klima bzw. Heizung sollte kontrolliert werden. Denn wenn die Nachbarn kochen - zieht es den Geruch durch die Anlage in die eigene Wohnung an. Sonst super sauber und alles gut.

Staff were friendly, helpful and efficient .

Das Personal war super freundlich

Unzumutbar. Wir haben uns von den guten Bewertungen täuschen lassen. Musste nach 1 Nacht umziehen. Appartments sind mit Schwarzschimmel belastet. In allen Wohnräumen, Schlafzimmern und Bädern Schimmel an Decken und Wänden. Schade um die Anlage. Völlig runtergekommen. Frühstück keinesfalls dazubuchen. Ei, Schinken und Würstchen teils verkrustet und verfärbt. Haben das Frühstück nicht mehr genutzt nach einem Tag.

10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning Thank you for a great stay

Personal recepción muy amable y eficaz, instalaciones muy correctas y estancia en general muy buena

Ein Schlafzimmer roch arg nach Rauch, konnte dann aber durch Lüften und Raumspray gebessert werden

Alles bestens 👍 gerne wieder

++ la localisation proche d Alicia, ideale pour les familles, le personnel très agréable et souriant - - ATTENTION, les photos sont mensongères et le personnel le sait parfaitement. Les photos avec vue ne sont disponibles exclusivement que des villas 3 chambres (peu nombreuses) et en aucun cas des chambres doubles comme indiqué. Il s'agit d'une photo prise depuis la terrasse des villas qui sont utilisés pour faire la pub d' autres chambres. Le buffet est également de faible qualité mais c'est standard all' inclusive. Forte odeur de canalisation dans les villas. Mais celle ci sont très agréables au demeurant.

Mysigt familjehotell med möjlighet att kunna laga lite mat själva. Fantastisk service men klorhalten i poolen gjorde att barnen fick eksem. Lite långt från allt om man inte har bil men annars underbart område tryggt med jättefin personal.

Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself. A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C. Dirty towels were part of their "amenities". We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia". The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea. On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance. Disappointed.

A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors. But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.

Schöne Aussicht

Great

Zeer mooie omgeving zeer vriendelijk personeel. Goed ontbijt. Verouderde keuken en kleine defecten (lampen, tuinstoelen). Airco was prima, fijne zwembaden. Parking was helaas bijbetalen.

Lugnt och familjärt lägenhetshotell med fint poolområde och fin utsikt över Alcudiabukten. Fin utsikt mot havet från vår balkong. God och varierad frukost och även god kvällsbuffe och vi fick god hjälp att lösa alternativ till två av oss med Celiaki.