Very friendly staff and excellent hospitality

Super clean rooms great service. Will not hesitate to stay here again.

Amazing location right beside the Tube for fast access to other areas.

This is a high quality hotel in the middle of Westminster and close to the St James Park tube station. The rooms are fitted out to a high standard (tile floors, top quality bathroom fittings etc) and are fully equipped. At a time of very high hotel prices in London this was a good find; a top quality room at a medium (for London) price. I would recommend.

Clean, quiet, classy, convenient, well maintained, good f&b options, and very close to the underground station…excellent overall.

The room was lovely and the location could not be better for viewing the sights since we could walk to many of them. The Concierge service was excellent.

Superb location. Great service. Executive Lounge hits the mark. Maia Fe Rivera on Reception is a peach!

The staff made sure we were comfortable and well taken care of. They really went out of their way to make our vacation and my child’s birthday special. From yummy food, to beautiful art, this hotel has what you need.

Everything was good

Great location, clean, friendly staff.

This is an excellent hotel to stay in London. The location is absolutely the best. The staff as a whole is so kind, friendly, and helpful! We got a great deal to upgrade our room. I will definitely stay here again next time!

No power in room upon arrival or a/c on last night.

The Conrad London St. James is an outstanding hotel that I would recommend without hesitation. From the moment we arrived, the service was impeccable — attentive, warm, and genuinely personal. What truly set this stay apart was a wonderful surprise the hotel arranged for our anniversary: champagne bubbles and chocolate delivered to our room with a handwritten personal note. It was a thoughtful and elegant touch that made the occasion feel truly special. The hotel combines a prime location with a level of hospitality that is hard to match. Whether you are visiting London for leisure or a special occasion, the team here goes above and beyond to make guests feel valued. Highly recommended.

We stayed here 10 years ago for our honeymoon and returned for our 10 Year anniversary. Room was spacious, very clean, and well appointed. The staff was very helpful and friendly. They would leave treats in our room throughout our stay including a special one for our anniversary that were all delicious. The breakfast was nice and the lounge was very convenient, especially for early mornings. The area around the hotel has several pubs, a Starbucks, and the Underground station immediately across the street. Close walk to Big Ben and Buckingham Palace. Very safe, convenient location. Hope to return…maybe for our 20th.

Great staff and great service, central location and appreciate all of the extra touches

Great breakfast!

Great location! Entrance to the tube is across the street. Easy walk to Westminster Abbey, Buckingham Palace and the London Eye.

This is the first time that we have stayed at the Conrad St.James. We had booked it mainly due to the location for our events whilst in London. We booked a King Executive room which gave us all the space to get ready with out being cramped. The bed was really comfy and the amenities in the rooms were good. Our only critique of the room is that there was no full length mirror and the only mirror to dry your hair in front of was on the wall behind the coffee machine that housed the wine and water glasses. Neither was ideal when trying to get ready. The access to the Executive lounge was a great added bonus. The staff in every department of the hotel were extremely attentive and helpful on all levels from calling a taxi, helping with the luggage, giving us a late checkout due to attending the Kings Garden Party, having space to get changed before we went home after check out. Nothing was too much trouble. The food in the Blue Boar Pub was excellent we particularly enjoyed the homemade scotch egg and sausage roll, the room service menu is vast and we throughly enjoyed having the table set up in our room for in room dining. We only had chance to get breakfast on one of our mornings. The selection was wide and something for everyone. The only critique here was the hot breakfast buffet items were on the cold side. We would definitely stay here again.

Most convenient, classy and comfortable hotel you would ever find in london… worth every penny

Great staff, wonderful service. Breakfast is perfect for a variety of people. Pem restaurant serves so many delicious dishes. An forgettable experience for us.