Very comfortable and spacious room. Staff very friendly and attentive. Room was slightly warm for my liking even though we turned the heating off. Nice breakfast with plenty of options. Location was perfect for exploring the area. Lots of restaurants and bars within walking distance. Would recommend this hotel to anyone visiting Lincoln.

Clean room. Friendly staff. Lovely breakfast with a view.

I booked a standard room, but was given a twin room with two single beds. Said they were fully booked and could not help

Yes the room was spotless. Lovely hotel and friendly staff

Staff excellent, needed a fridge in the room

Room was very clean and tidy, very pleasant staff and a perfect location for food and drinks, would definitely stay again 👍

As described great location even in the rain when all you need is a bite To eat

Very helpful reception staff, nice clean room

Clean room Reception staff helpful

Wasn’t advised of a big party going on till midnight, my room sounded like I was in the middle of a nightclub, I raised this to reception and was told get on with it, it will be finished by midnight

A great night away. Excellent location. Staff all very friendly. Room very clean

Firstly, I booked this hotel as it had its own car park, however the car park was full, the closest parking was a multi-storey car park where I had to pay £10 for the night and it was a 5 minute walk, however in the pouring rain, it felt like 10minutes. Secondly, the room was ridiculously cold, I sorted out the thermostat and raised the temperature to 32C, but despite that, the room remained cold, with a breeze coming from somewhere, I spent the night with 2 blankets on and still felt cold. After a tiring day at work, for me to come back to the hotel and all I wanted was to relax, but instead I had to deal with so much inconvenience.

Nice room, very central location

Clean, very friendly, great bar area

Check out process was a complete mess, tried checking me in under a different name! Rooms are ok but nothing special for a high class hotel, no main light in the room, no fridge, tv is barely usable as no guide, no apps, no connection to it The worst part was only one lift working and queues were long! Average at best

Nice welcome cookie, thanks!

We didn’t have breakfast The first room we had was b Very very noisy especially from a ‘loud alarm kind of noise from the lift’ thankfully the staff were excellent and re-roomed us. The hotel was noisy due to the refurbishment ( only during the afternoon) lots of drill noises etc All of the staff we met were excellent, in all aspects of their job. The overall condition of the hotel was well below what we expected, it’s obvious why the carpet is being replaced as it was dirty and heavily stained both in the corridors and in the room. The hotel just needs a bit of care …… The heating was inconsistent but thankfully it didn’t detract from our stay The hotel is in a great location …. It just needs sprucing up

The room was clean and comfy

Nice size rooms presented nicely

No complaints whatsoever about the rooms - absolutely spotless. My concerns lie with mistakes made at reception. I had booked two rooms and in an attempt to put me and my friend on the same floor ended up giving us the same room. This was rectified the moment we realised we both had the same room number and went back to reception. We were also told that our rooms came with breakfast (I didn't remember booking breakfast but thought if it's in the system I must have) but when we went up to breakfast we weren't on the list and had to pay separately. Not a very good car park design either as our vehicle was too high to use the regular exit so had to come back out via the entrance.