The breakfast was fresh and good standard. Sausages were nice and a level above the usual catering tat you usually get at hotels. Staff were good and pleasant. The actual booking and stay was a SHAMBLES. The hotel had OVERBOOKED THEMSELVES. I had booked a room with a queen bed and the room was given to another customer before I got there. That’s completely wrong and disgusting. Also it’s very incompetent of a hotel to overbook themselves. I am not comfortable in a single bed, which is what I was given. I would think twice about staying here again after the utter mess up of this. I only booked a night and a large, comfortable bed and I didn’t have a comfortable night at all. The Holiday Inn would be where I’d choose to stay another time.

Cannot fault this hotel , great location too. The only niggle I have was having to pay for parking. We parked on the nearby multi storey which cost us £20 for the weekend.

There was a good buffet breakfast. All the staff were polite and courteous. The room, with a window to the side, gave a view of the cathedral to one side and a view of the marina to the other side. The room was modern and comfortable. The hotel is very close to everything. We will stay again.

yes

All the staff genuinely seemed happy to assist us. Nothing appeared too much trouble.

The breakfast was very nice and tasty

All good, very pleased.

Brilliant all round!

fantastic location,breakfast,etc

NA

Overall the hotel and staff were very nice and polite. The only problem we had was at the breakfast on the second morning Soft poached eggs were ordered but after waiting for 15 minutes and reminding staff, they came out like bullets! The rest of the food was quite cold as well

Property could do with some maintenance repairs. Bedroom door mechanism hanging off. Bar rail in lift missing

Lovely stay in a lovely location, really handy for the town centre. Will stay again

Not clear where to park

Great room, modern hotel and well kept. Also great breakfast. Best place to stay in Lincoln

Lovely staff who were attentive and helpful pictured me and my partner get engaged in the bar

Room and bathroom were spacious. Feather pillows were not my favourite and were very uncomfortable for me. Instructions for room heating would have been appreciated.

Perfect

Poor breakfast, parking difficulties, rude staff

very good