All the staff are very friendly and very efficient, very helpful to us, especially Christina is really kind and helpful to us, giving recommendations for delicious places to eat, the rooms are clean and spacious, and the price is very pocket-friendly, the location is very strategic, close to delicious restaurants and coffee shops

The reception staff were enthusiastic, cheerful, and lovely. The amenities were good.

The staffs are nice and helpful!

The hotel is really nice! I will come back when I come here.

The staff was very helpful, it was a great experience to stay here and highly recommended.

Super clean, staffs are friendly and supportive. I highly recommend everyone to stay here, plus this place is in the center too, u guys can just walk around and enjoy the vibe. 10/10

Thank you for the service—it was excellent. I highly recommend staying here. 🩷

The staff is friendly, the hotel is clean and comfortable.

Very nice place, nice staff, amazing room, and great location.

The staff were cheerful and friendly. The rooms were clean and airy.

Excellent, masterpiece, stunning, top-class.

The staff were friendly and helpful.

Tq all the staff, Cristina, and Alice, Ken. Your excellent service made us feel at home. Everyone was very helpful. It's close to everywhere. I chose the room without breakfast because there are many breakfast options, especially Muslim food, which is easy to grab.

The staff are very nice. Easy to communicate and very helpful as well. Can provide some food recommendations and places to go as well. You should definitely check out the hotel if you ever come to Hanoi.

We enjoyed staying at this hotel. It was very comfortable, and the Wi-Fi was very fast.

This hotel is very recommended with friendly and helpful staff. The hotel is located in the heart of the old quarter, so we can easily explore this area. We will definitely come back to stay in this hotel when we come back to Hanoi. Very recommended!

overall the services are really nice

The staff here are very friendly. If you have time, come to Hanoi, you should stay here.

Good staff, clean and comfortable bedroom. Overall, I give this hotel 100/10 for service. I really recommend this hotel for everyone.

Very friendly hotel staff members, Tom – who welcomed me warmly on my arrival last night, and Christina – who helped me a lot to re-plan my itineraries during my birthday week in Vietnam. Thank you very much for your kindness and hospitality :)