Overall Ratings & Reviews 9Hotel Mercy

Good

Our stay was awesome! What a gem of a boutique hotel. The hotel was in a great location with amazing restaurants surrounding it. Michelin star Mexican attached was over the top amazing. The hotel itself was clean and our city view room was well apportioned and so comfortable,best sleep in our 2 weeks. Would highly recommend and would stay again on return to Lisbon

Very helpful and great reception staff.

Great location!

The room was beautiful. Very contemporary and sleek. The front desk staff was friendly and accommodating. I would stay at this hotel and recommend it very highly.

beautiful hotel. clean modern and the suite was fantastic

Really lovely hotel in a great location. 10 minute walk to Rossi and the river esplanade. Hard to find fault.

Awesome staff! Hotel smelled great, very clean.

Good stay. Excellent location, close to the Colosseum, Roman Forum, Palantine Hill and more. Bed was good and the room was spacious enough for us. The instant coffee provided didn’t even taste like instant, it was great. Free disposable slippers are provided and we got a small bottle of champagne as a gift, which was nice. We had room 101 and the small patio isn’t great, no view, no chair, probably just for smoking, not sure. The shower is small but good enough. We saw four different front desk staff and they were all great. They held our bags the first day as we came in early; they even put them in our room when we returned in the afternoon. They held them again when we checked out since we had a little time before our train. All in all would definitely stay here again.

Great location with nice views depending on your room. Ours had a nice view of the city and even the water. Lots of fun restaurants and bars nearby and very walkable location

Cute little boutique hotel in the Chiada/Biaxsma area. Great location for fine dining and connecting to trains and ferries. Funky design that needs refurbishment. Rooms on the back side are surprisingly quiet. Don't miss the great little cafe across the street.

For one of the cheaper hotels in the old town this place was a pleasant surprise. The modern black shiny room decor wasn't to my taste, but would probably make others ecstatic.

Clean, quiet, and comfortable hotel room centrally located to restaurants and attractions. Would definitely stay again.

The rooms are nice but small. The staff is very helpful. The location is excellent for tourists with lots of restaurants nearby

Was in a very good area close to everything

Beautiful boutique hotel located near waterfront with LOTS of fabulous dining options!

Fabulous hotel in a great location with many bars and restaurants

Beautiful Hotel, spectacular decor and breakfast was great with lots of options. Walking distance to castles and other attractions.

Views outside my window were good. The place is tastefully decorated. The room was comfy and quiet. Breakfast options were plentiful and tasty.

Good location. Felt safe. 24 hours reception service. The suite looked better in pictures, it wasnt bad just a bit tired. Bathroom was on the smallish size.