9Hotel Mercy

Hotels
9.0
/10
Exceptional
1,017 reviews

What Guests Say About Their Stay

Zelia

10.0
/ 10
Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.

James

10.0
/ 10
We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA

Elena

10.0
/ 10
I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
In the Area
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Rua da Misericordia, 76, Sacramento, Lisbon, Lisboa, Portugal, 1200-273

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
9Hotel Mercy is located in area / city Sacramento. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around 9Hotel Mercy

Rua da Misericordia, 76, Sacramento, Lisbon, Lisboa, Portugal, 1200-273
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Lobby 9Hotel Mercy
Exterior 2 9Hotel Mercy

Discover More About 9Hotel Mercy

General


Near Rossio Square

Location


A stay at 9Hotel Mercy places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Avenida da Liberdade. This boutique hotel is 0.4 mi (0.6 km) from Santa Justa Elevator and 0.6 mi (0.9 km) from Commerce Square.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Miradouro de São Pedro de Alcântara - 0.3 km / 0.2 mi
Fernando Pessoa Statue - 0.3 km / 0.2 mi
Armazens do Chiado Mall - 0.5 km / 0.3 mi
Rossio Square - 0.5 km / 0.3 mi
Dom Pedro IV Statue - 0.5 km / 0.3 mi
Santa Justa Elevator - 0.6 km / 0.4 mi
Pink Street - 0.6 km / 0.4 mi
Santa Catarina Viewpoint - 0.6 km / 0.4 mi
National Theatre of D. Maria II - 0.6 km / 0.4 mi
Principe Real Square - 0.7 km / 0.4 mi
Rua Augusta - 0.7 km / 0.4 mi
Figueira Square - 0.8 km / 0.5 mi
Ribeira das Naus - 0.8 km / 0.5 mi
Mercado da Ribeira - 0.8 km / 0.5 mi
Lisbon City Hall - 0.8 km / 0.5 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 11.9 km / 7.4 mi
Cascais (CAT) - 21.2 km / 13.2 mi

The preferred airport for 9Hotel Mercy is Humberto Delgado Airport (LIS).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 47 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.

All facilities in 9Hotel Mercy

Functional Hall 9Hotel Mercy
Functional Hall
Common Space 9Hotel Mercy
Common Space
Lobby 9Hotel Mercy
Lobby
Exterior 9Hotel Mercy
Exterior
Others 9Hotel Mercy
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Smoking area

Business Facilities

  • Meeting rooms
  • Business facilities

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

Accommodation Policy & General Information in 9Hotel Mercy

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at 9Hotel Mercy
47
Number of floors in 9Hotel Mercy
7
Another facilities in 9Hotel Mercy
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in 9Hotel Mercy

What are available facilities at 9Hotel Mercy?
There are top facilites at 9Hotel Mercy such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at 9Hotel Mercy?
The standard check-in time at 9Hotel Mercy is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does 9Hotel Mercy provide breakfast?
Yes, 9Hotel Mercy provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of 9Hotel Mercy?
9Hotel Mercy is a 4.0-star hotel.
How many floors does 9Hotel Mercy have?
9Hotel Mercy has 7 floors.
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More Reviews from Other Guests in 9Hotel Mercy

9.0
Exceptional
From 1,017 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews 9Hotel Mercy

Number of reviews per page
20
40
Top reviews
Zelia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Marek
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Zgodny z opisem
Idris Dunbar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff helpful clean room
Nathaniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, comfy rooms
Brianna
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, staff
James
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
Elena
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
MONICA
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Quick overnight before flying out of Lisbon. Great location, friendly staff upgraded us and checked us in early. I would return.
Dennis
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Nice place and good location
OSAMA
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good location
Mobeen
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Loved the place and the staff Juan and all!!!
Caecilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Location is great
Nicholas
icon-with Partner
with Partner
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We had to leave the hotel within 10 minutes of checking in and had to book a new stay elsewhere. This hotel was very dirty and is not suitable for families. The room next to ours was performing loud ‘adult’ acts. The room itself was horrible. There was mold, holes in the wall, and it looked unclean. I do not understand how this hotel is considered 4 stars. I would investigate some of the reviews because I believe the positive reviews are fake. I have stayed in hostels in Lisbon that were cleaner and I felt safer at.
Read More
Adrian
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very clean hotel, helpful and courteous staff, walking distance to shops and eateries would definitely stay again.
Athena
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean and modern room. Great patio connected to the room. Very central location
Art
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very modern rooms and dining area but with dim lighting. Bed was comfortable but was slightly sunken. Probably should rotate the mattress or upgrade to a new one. Very clean. Friendly staff. Small rooftop bar with great views
Silvana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was comfortable but smaller and older than images showed. Great location and nice little roof top bar. Excellent location!!! Walking to everything!
Mei-Sum
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We stayed in room 509, which was a very cosy room. Unfortunately we had issues with the ac as we could not switch it on or control from our room and had to call reception each evening, which was a nuisance. Also the bath area was in poor condition and not useable ( the shower worked, but tap to fill bath did not, and no plug, so could not use). Also the glass panel was not wide enough so when having a shower the water soaked the bathroom floor. We had the option to change rooms, but had to settle for a room with shower only, as another room with working bath had a very loud ac, so we sacrifice a good soak/bath for a good nights sleep instead. On a positive the room was clean ( good housekeeping team) and the water pressure for the shower was very good. Location of the hotel although on a slight slope was very convenient to major spots in Lisbon, and lots of excellent bakeries within a few minutes walk away. If the maintenance of the rooms are kept to a high standard ( unlike our recent visit) we would consider this hotel on our future visits to Lisboa.
Read More
Mary Ellen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 9Hotel Mercy

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,017 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews 9Hotel Mercy

Number of reviews per page
20
40
Top reviews
Zelia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Marek
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Zgodny z opisem
Idris Dunbar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff helpful clean room
Nathaniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, comfy rooms
Brianna
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, staff
James
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
Elena
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
MONICA
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Quick overnight before flying out of Lisbon. Great location, friendly staff upgraded us and checked us in early. I would return.
Dennis
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Nice place and good location
OSAMA
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good location
Mobeen
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Loved the place and the staff Juan and all!!!
Caecilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Location is great
Nicholas
icon-with Partner
with Partner
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We had to leave the hotel within 10 minutes of checking in and had to book a new stay elsewhere. This hotel was very dirty and is not suitable for families. The room next to ours was performing loud ‘adult’ acts. The room itself was horrible. There was mold, holes in the wall, and it looked unclean. I do not understand how this hotel is considered 4 stars. I would investigate some of the reviews because I believe the positive reviews are fake. I have stayed in hostels in Lisbon that were cleaner and I felt safer at.
Read More
Adrian
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very clean hotel, helpful and courteous staff, walking distance to shops and eateries would definitely stay again.
Athena
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean and modern room. Great patio connected to the room. Very central location
Art
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very modern rooms and dining area but with dim lighting. Bed was comfortable but was slightly sunken. Probably should rotate the mattress or upgrade to a new one. Very clean. Friendly staff. Small rooftop bar with great views
Silvana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was comfortable but smaller and older than images showed. Great location and nice little roof top bar. Excellent location!!! Walking to everything!
Mei-Sum
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We stayed in room 509, which was a very cosy room. Unfortunately we had issues with the ac as we could not switch it on or control from our room and had to call reception each evening, which was a nuisance. Also the bath area was in poor condition and not useable ( the shower worked, but tap to fill bath did not, and no plug, so could not use). Also the glass panel was not wide enough so when having a shower the water soaked the bathroom floor. We had the option to change rooms, but had to settle for a room with shower only, as another room with working bath had a very loud ac, so we sacrifice a good soak/bath for a good nights sleep instead. On a positive the room was clean ( good housekeeping team) and the water pressure for the shower was very good. Location of the hotel although on a slight slope was very convenient to major spots in Lisbon, and lots of excellent bakeries within a few minutes walk away. If the maintenance of the rooms are kept to a high standard ( unlike our recent visit) we would consider this hotel on our future visits to Lisboa.
Read More
Mary Ellen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Number of reviews per page
20
40