9Hotel Mercy

Hotels
Finding rooms for you...
8.8
Very Good
1,002 reviews

What Guests Say About Their Stay

Lissa D.

9.7
/ 10
Great location, right in the centre, and wonderful helpful staff at the front desk.

Andrew

10.0
/ 10
Great stay. Rooms were super clean. Rates were super fair. Overall great experience.

Daniella

10.0
/ 10
This hotel was amazing. Perfect location easy to get around everywhere. The staff was very kind and helpful! Room is a bit small but nothing crazy. My only complaint would be if there could be more light in the rooms it’s a bit dark. Other than that, everything was excellent. Will be back for sure.

Lynn

10.0
/ 10
Great place to stay. Great location if you want to join in on festivals in Bairo Alto. Stay was amazing. Very clean.No complaints. Quiet at night. Will stay again! Walking distance to great restaurants and shopping!
In the Area
See Map
Rua da Misericordia, 76, Sacramento, Lisbon, Lisboa, Portugal, 1200-273

Main Facilities

Read More
Laundry service
Luggage storage
Elevator
Business facilities
Library
Multilingual staff
9Hotel Mercy is located in area / city Sacramento. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around 9Hotel Mercy

Rua da Misericordia, 76, Sacramento, Lisbon, Lisboa, Portugal, 1200-273
Discover More Places
Lobby 9Hotel Mercy
Exterior 2 9Hotel Mercy

Discover More About 9Hotel Mercy

General
Near Rossio Square

Location
A stay at 9Hotel Mercy places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Avenida da Liberdade. This boutique hotel is 0.4 mi (0.6 km) from Santa Justa Elevator and 0.6 mi (0.9 km) from Commerce Square.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Fado in Chiado - 0.1 km / 0.1 mi
Camões Square - 0.2 km / 0.1 mi
Carmo Convent - 0.3 km / 0.2 mi
Miradouro de São Pedro de Alcântara - 0.3 km / 0.2 mi
Fernando Pessoa Statue - 0.3 km / 0.2 mi
Armazens do Chiado Mall - 0.5 km / 0.3 mi
Rossio Square - 0.5 km / 0.3 mi
Santa Justa Elevator - 0.6 km / 0.4 mi
Pink Street - 0.6 km / 0.4 mi
Santa Catarina Viewpoint - 0.6 km / 0.4 mi
Principe Real Square - 0.7 km / 0.4 mi
Rua Augusta - 0.7 km / 0.4 mi
Figueira Square - 0.8 km / 0.5 mi
Ribeira das Naus - 0.8 km / 0.5 mi
Mercado da Ribeira - 0.8 km / 0.5 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 11.9 km / 7.4 mi
Cascais (CAT) - 21.2 km / 13.2 mi

The preferred airport for 9Hotel Mercy is Humberto Delgado Airport (LIS).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 47 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.

All facilities in 9Hotel Mercy

Functional Hall 9Hotel Mercy
Functional Hall
Common Space 9Hotel Mercy
Common Space
Lobby 9Hotel Mercy
Lobby
Accommodation Services 9Hotel Mercy
Accommodation Services
Exterior 9Hotel Mercy
Exterior

Food and Drinks

  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities

Accommodation Policy & General Information in 9Hotel Mercy

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at 9Hotel Mercy
47
Number of floors in 9Hotel Mercy
7
Another facilities in 9Hotel Mercy
Breakfast, Library, Free WiFi, Banquet, Smoking area

Frequently asked question in 9Hotel Mercy

What is normal check-in & check-out time at 9Hotel Mercy?
The standard check-in time at 9Hotel Mercy is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does 9Hotel Mercy provide breakfast?
Yes, 9Hotel Mercy provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does 9Hotel Mercy have?
9Hotel Mercy is a 4.0-star hotel.
How many floors does 9Hotel Mercy have?
9Hotel Mercy has 7 floors.
How many rooms does 9Hotel Mercy have?
9Hotel Mercy has 47 rooms in total.
See All

More Reviews from Other Guests in 9Hotel Mercy

Overall Ratings & Reviews 9Hotel Mercy

Traveloka (1)
Other sources (1,001)
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews 9Hotel Mercy

Number of reviews per page
20
40
Top reviews
Natalie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location and friendly staff, room nice and clean. Unfortunately no roof top bar like advertised as this was being renovated, we could hear building work from our room from early morning.
Andrew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay. Rooms were super clean. Rates were super fair. Overall great experience.
soraya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great from the staff , to the room and the location
Nikki
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We didn't have an unpleasant stay but there are several things that would have improved our rating. Lighten things up: everything is dark, walls are black, flooring is dark and lighting in the room is not the best. Provide a bottle of water daily: one complimentary bottle of water is provided. After that, you need to pay from the mini-bar; seems like supplying a bottle of water per day would be an inexpensive way for customer satisfaction. Location is good but: on weekends, it is very noisy if your room is overlooking the street. The bar scene is just one block over and people are loud going home; wearing ear plugs help. You hear traffic noise as well. Things of note: Coffee: the coffee machine in lobby does not have drinks with milk like a cappuccino. They do provide real cream in small plastic cups. Breakfast: costs 12 euro and is only cold items. We did not go so really don't know what that meant but didn't want to find out for 12e. Laundry facilities: is listed as an amenity but is a laundry service. Both are listed but facilities implies self-service and should be removed. The good: it is clean, the shower pressure is good, staff was nice, lighting in the bathroom was good, A/C was good.
Read More
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

From desk people where very nice and helpful
Steven
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thanks
Christine
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room, location, and staff kindness were all great!! However, there were some issues that weren’t completely resolved during my stay. The AC temperature maximum was set to 18 degrees and a room key was required for it to be on. The room was never cooled off in any sort of timely manner when arriving back from being out and about. I thought that there was a problem with the AC but there wasn’t and there was nothing they could do except try to reset it which didn’t help. That night I woke up full body sweating and was very uncomfortable which I again mentioned this issue and requested another room key to avoid being miserable which they provided. Another problem I experienced is my room kept unlocking for unknown reasons. In fact, it was unlocked for a full day and I was lucky no one opened the door to take any of my belongings. This happened a total of 3 times but I was diligently checking to make sure the door would lock and reported the matter if not. The front door staff had to keep coming up to my room with the master key to lock my door. It became a nuisance and a fear my things would be stolen. These concerns need to be addressed so this doesn’t happen to other travelers as what I dealt with was unacceptable.
Read More
Miriam
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Spacious room, clean, comfortable bed and walking distance to lots of great places. Great location. My only dislike was that the bathroom lighting was just so dark, and it’s all very open concept with no door to the shower.
Daniella
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was amazing. Perfect location easy to get around everywhere. The staff was very kind and helpful! Room is a bit small but nothing crazy. My only complaint would be if there could be more light in the rooms it’s a bit dark. Other than that, everything was excellent. Will be back for sure.
Melissa
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were so helpful and welcoming. Such a great location too!
Ashley
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location was very good and well situated, room and cleaning was good - facilities are poor as it lacks a bar/restaurant although it does have a little area of sorts All in all would say 3 out 5 is fair
Lynn
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay. Great location if you want to join in on festivals in Bairo Alto. Stay was amazing. Very clean.No complaints. Quiet at night. Will stay again! Walking distance to great restaurants and shopping!
Federico
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was super friendly and helpful, a couple times I slept in and then requested housekeeping in the afternoon whito no problem. Also the locations is superb, not only for restaurants and souvenir stores but also for shops and bars. 100% would go back next time
Rebecca
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and happily air conditioned. I had a great view and sweet little balcony. The reception staff were friendly and helpful and breakfast was a nice little buffet.
Josie
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location, location, location! Staff very friendly and helpful. Thank you!
Benoit
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The location of this hotel is amazing! It’s clean and not too expensive!
Mark
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location was perfect
kersley
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location … great service … walkable to everything :)
Michael
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really nice people. Had a refreshing smell in the lobby. And room was always clean.
Marc-Alyre
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The price, location, and staff were incredible! The bed was comfortable and the room was very nice. The only tiny thing was that the rug besides the bed was dirty, people had probably stepped on it with shoes and it was only vacuumed, not properly washed. Was no big deal for us. Would 100% recommend.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 9Hotel Mercy

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.