Thought it had a rooftop bar but does not.

Our room for an apparent superior was disappointing. The

Excellent location with plenty of shops, bars and restaurants nearby.

Breakfast was overpriced especially as only cold food available

We loved this hotel. Close enough to walk to everything in 5 to 15 minutes. The room was clean, and had a fun style. Staff were super helpful. We had minor issue which Paulo the manager fixed immediately. And Rita worked hard to help us organize our stay.

Located in a nice spot with access to transportation, restaurants and bars. Really friendly staff, they generously allowed me to store my bags a night before check-in and were amazing throughout the stay. I forget names, but I think it was Suzanne who assisted me initially. Everuone was lovely. Ah - the breakfast buffet is REAL - has great options and is not a sham as many places offer.

This property is well located and walkable to a lot of Lisbon’s attractions. The rooms were clean and quiet, but a little dark. We did purchase breakfast but the service was reduced due to a kitchen fire that happened before our arrival. Not their fault but that did change some of our plans. Overall our stay was great and we would stay there again!

Modern hotel in a lovely location. Near restaurants, bars, and sight seeing locations. Highly recommend if you’re walking around Lisbon. I’d stay here again.

The hotel is not as pictured. There is no bar or restaurant or rooftop availability. To My understanding there had been a fire in the restaurant area a few weeks before our stay and it was not disclosed at the time of booking (not sure if this is expedias problem) and the hotel agent wasn't too empathetic to my concern. Also the rooftop wasn't open either, she stated it's seasonal (also not mentioned in details of hotel). Small room. The area is close to shops but it's also loud late night from partiers.

Old dark hotel and rooms with strange bathroom set up

Friendly staff , great location

Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.

Zgodny z opisem

Staff helpful clean room

Great location, comfy rooms

Clean room, staff

We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA

I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.

Quick overnight before flying out of Lisbon. Great location, friendly staff upgraded us and checked us in early. I would return.

Nice place and good location