9.4
Exceptional
From 382 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.4

Service and Facilites

9.8

Traveler Reviews Caye Casa

Number of reviews per page
20
40
Top reviews
Anamica
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an AMAZING stay at Caye Casa. First and foremost, the facilities are great. The rooms are large and clean, and the property is well maintained. Additionally, the location is great. That being said, what really made our trip is how kind and helpful the staff are. We had a few things go wrong on our trip, and Jake and his staff did everything in their power to help us out. Even if the property was a hole in a ditch, I would stay there again for them! They are truly exceptional. If you are planning on visiting San Pedro, definitely stay here.
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William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very friendly staff, great location and super clean.
MIRANDA
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We absolutely loved our 3-day, 2-night stay at Caye Casa! The atmosphere was peaceful and relaxing, yet conveniently located near a variety of great restaurants and local attractions. Shane provided exceptional customer service, along with his colleague (whose name I unfortunately forgot). They went above and beyond—offering great recommendations for local dining and even assisting with reservations at some of the more popular spots. Shane also connected us with a local golf cart rental service, and they kindly delivered the cart directly to us, which made getting around so easy. One thing to note: we weren’t able to fully enjoy the beach due to sargassum, which apparently wasn’t expected for this time of year. The smell can be noticeable, but this is completely out of the hotel’s control. That said, we really appreciated that the staff had someone out daily working hard to clear the beach for guests. Overall, the views are absolutely stunning, and the pricing is very reasonable for the area. We would definitely recommend staying here and would happily return ourselves!
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Erin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved our stay so much! The property is on a very quiet road. It is walking distance to fabulous restaurants. The grounds crew, Marco, was so wonderful. The entire staff was wonderful. We can’t wait to come back again.
Heather
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There is nothing I really need when I arrive at Caye Casa. The room comes with Coffee and the Fridge with a couple of Beers. This takes away the need to run to a local store when I arrive. Most rooms have games, books and even sunscreen that have been left behind so you feel like you are walking into a well-appointed home. It is my 4th time there.
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Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff and place to stay!
Juanita
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes was fantastic
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, plenty of room for bags /clothes. Chairs on beach and dock to enjoy. Close to all amenities and the North end of Island for a day trip. Staff is friendly and so helpful if you have questions and even assisted with cart rentals and restaurant recommendations. Full guide with FAQ and things in the area is provided
Nichole
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes! Yes! Yes! We loved our stay at Caye Casa! Good location, very clean comfortable room, Shane was very friendly and helpful. The patio on the room is where we spent most of our time. Highly recommend!
Randy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was very courteous
Justin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location. Shane and Jake were super friendly and responsive. Really made the stay enjoyable.
Jayne
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We enjoyed our stay at Caye Casa, finding the location to be "just right" for us: on the beach and just outside of the hustle bustle of the center of town but not too far to walk to most sights/restaurants. Shane at the front desk was a God-send of a resource to help us change bookings and recommend places to eat, etc. The owner, Jake, was helpful too. The little dunking pool was incredibly refreshing after my massage (also recommended: Just Relax Massage right across from hotel) BUT the shower water pressure was terrible: they need to invest in a more powerful system. Once that's done, it'll be perfect. Please don't expect high-end luxury. (Not sure you'll find that anywhere in Belize) The suites are close enough to each other that you may end up hitting it off with your vacationing neighbors.
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Madeline
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Caye Casa was the perfect location for my 5 day stay in San Pedro. All bars are within a 5 min walk. All local food options were the next street over. My room was clean and cool with ground floor access. The staff were perfect!!! I highly recommend staying here.
Montasia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great service
Blakely
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I’m already planning my next trip back to Caye Casa! I was skeptical about staying at a boutique hotel with my 7 and 4 yr old and not having the entertainment of a big pool, but they made friends with the local boy next door and had fun on the beach, dock and smaller pool. There was plenty to keep us entertained. The entire staff, especially Shane and Mario, were the friendliest, warmest people. They recommended some great local eats a 2 min walk away. Lagi next door took us out on his boat to snorkel. We rented a golf cart. They stay was everything and more. 10/10 recommend. So glad I chose this place over a resort.
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Marilyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We had a wonderful stay. Everything was lovely. Jake was so helpful.
Eulita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Jake and the staff were very accommodating, and made us felt like home, we will be back . The view was beautiful, the bed was comfortable. Thanks guys
Dennis
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Small, clean property in a perfect location for exploring San Pedro. Close to the sea.
Kenneth
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

My stay here was nothing short of amazing!! I started not to leave a review because I wanted to be selfish and keep it to myself Lol. But from the time of booking up until I left the owner and staff was awesome! On the first day of arrival there was an issue with our TV, we made the staff aware and the owner Jake came out and personally went out and purchased us a new one and replaced it himself. The staff assisted in everything from golf cart rental, laundry, to restaurant recommendations and reservations which were a huge help to for the more popular spots. The rooms themselves were very comfortable and relaxing and everything you could need. I will definitely be staying again, very soon! Huge shoutout to Shayne on the staff also, always available and willing to help with whatever needed.
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Nedra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

What a wonderful time we had and it was so easy from start to finish Jake, Shane and the rest of the Caye Casa staff were beyond amazing such a cute little gem in an absolutely amazing location. We will definitely stay here again and again planning on coming back real soon.
Number of reviews per page
20
40