Overall Ratings & Reviews Jubilee Hotel

Traveloka (123)
Other sources (270)
8.5
Very Good
From 123 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.8

Location

8.8

Service and Facilites

8.7

People often mention about Jubilee Hotel
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Distance to City Center (7)
Accessibility (7)
Staff Friendliness (7)
Check-in/out Time (7)
Surroundings (6)
Family Friendly (6)
Bedroom (6)
Room Space (5)
Wifi (4)
Ambiance (4)
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Traveler Reviews Jubilee Hotel

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Customer reviews
d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location. The hotel restaurant is delicious and affordable.
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H***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good hotel in Brunei, thanks. It’s near to everywhere
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Sari A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
I stayed from February 6-13, 2026, it was pleasant, but the promised pick-up was not fulfilled. The hotel is old and not very clean. Breakfast is packaged, the staff are not friendly, the room wifi is on and off (not working properly), there is no wifi in the lobby and cafe. Tissues also have to be asked for... there are only 2 bottles of drink and there are none (hot drink kettle dispenser). The bathroom shower is very fragile. Only the AC is really cold. Check-out time cannot be later than 1:00 PM, I asked for 2:00 PM because there is a shuttle bus after 1:00 PM you are no longer allowed in the room, if you want to wait in the room you have to pay 10 BND. Finally we waited in the lobby, no wifi and the toilet has to go to the 2nd floor.
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N***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Good location, good price. This hotel would be much better if it could be maintained or the room facilities upgraded to be cleaner and more modern.
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1 people find it helpful
Inesti L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
It’s an old hotel yet spacious and nearby the city centre. PS; You need to bring your own toothbrush, you can borrow hairdryer from the receptionist
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ngoc b.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
I’m very thankful for the hotel’s free airport pick-up service. I had some issues at the airport, but the hotel kindly arranged the transfer twice for me. The room was clean and serviced daily. The location is perfect — easy to walk to the main attractions in the city center. Staff were very helpful and friendly. Definitely 10/10! I’ll recommend this hotel to everyone visiting Brunei. 🌟🙏
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Wendi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Perfect for solo travelers—close to the city center and bus terminal. Free airport transfers both ways, totally worth it and hassle-free!
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Branislav P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 47 week(s) ago
Staff extremely friendly.👍. The airport transport was included in the price. I had a couple of hours left to explore after the check out and they looked after my luggage.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
At first I was scared because they said the hotel was very old. But it turned out it wasn't. It was clean, spacious, and the lady and the master were very helpful. Plus you get a free shuttle to the airport. The important thing is don't check in past 9pm to pay $10.
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Johansyah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 57 week(s) ago
28 years ago I stayed here twice and it's still the same, although of course many of the rooms are outdated but still clean.
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i***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 99 week(s) ago
The hotel is comfortable, clean, the lights are bright white, the corridors are also bright so it is comfortable to walk in the middle of the night, the strategic location is close to the waterfront, just walking distance. We downloaded the online taxi application from the airport to the hotel. Thank you Jubille Hotel, I enjoyed my stay and if I go to Brunei I want to stay there again.
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3 people find it helpful
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Andrew M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Nice staffs, the location of this hotel is near to the center of the city. 👈 We can go by 15-20 minutes to the tourism object such as: Omar Ali Saifuddien Mosque. And the hotel also provided free airport ride service during office hour. I will choose to stay in Jubilee Hotel again if coming to Brunei again.
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A***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
The hotel service is EXCELLENT. 👏 the location is NEAR to the center of the city (especially to Omar Ali Saifuddien Mosque) around 15-20 minutes by walking. ⚘ therefore, i will choose this hotel again IF i come to Brunei.
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4 people find it helpful
Adhitya N. G.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 119 week(s) ago
The room is so Big, have 2 bedroom. But the bathroom is not clean enough, we smelled something bad. And the lift is not working, so we have go to level 3 with stairs.
2 people find it helpful
Petchsaran
icon-origin-TRAVELOKA
9.1
/10
Reviewed 121 week(s) ago
เป็นโรงแรมที่อยู่ใกล้แหล่งท่องเที่ยว แค่เดินจากโรงแรมไม่กี่นาทีก็ถึง City Center แล้วล่ะ
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Lam B. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
This hotel is great in terms of location, very close to attractions, within easy walking distance. Friendly employee.
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1 people find it helpful
mus
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
I stayed 3 nights here, the service was friendly even though it wasn't time to check in yet, the receptionist had invited me to go to my room. The Indonesian restaurant/cafe service was all delicious. We met lots of relatives there from our homeland. AC cold, hot water OK, rooms cleaned every day. The delicious breakfast food in the restaurant is also delicious by the Indonesian chef so our tongues are familiar with the taste.
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2 people find it helpful
Akhyar R. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 322 week(s) ago
This hotel located in the centre of city, easy to reach some tourist destination like the great mosque Omar Saifuddin, Kampong ayer, Kiangge market and mall.
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Aina A.
icon-Family
Family
icon-origin-TRAVELOKA
6.2
/10
Reviewed 330 week(s) ago
The room so smelly, shower not functioning well, rusty sink water in the bathroom. They didn't take any action even after we complaining about it
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Toda J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 335 week(s) ago
Good hotel and good service and clean.
1 people find it helpful
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