8.4
Very Good
From 467 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.2

Location

8.0

Service and Facilites

8.4

People often mention about The Sailing Bay Beach Resort
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Bathroom (10)
Room Space (9)
Bedroom (8)
Staff Friendliness (7)
Family Friendly (6)
Variety (6)
Distance to City Center (5)
Surroundings (5)
In-house Restaurant (5)
Check-in/out Time (4)
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Traveler Reviews The Sailing Bay Beach Resort

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40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 day(s) ago
I paid for the room before checking in, just need to take a photo of the ID card to save, according to state regulations, they are not allowed to keep the ID card because they are not criminals or break any law, because the guest still has to move outside without an ID card, it is not allowed, 4* or 5* guests in other places I have been to also do not keep the customer's ID card, at this hotel I do not allow to keep the ID card, they require a deposit of 2 million, I am not satisfied with the hotel's regulations like that, can it be that if the guest comes here to stay and incurs additional costs in the room, they cannot pay or why do they have to keep their money like that. Meanwhile, the room is not very clean, it looks like a 2* hotel.
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TRUONG H. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The resort has a beautiful location, large campus, lots of trees. The swimming pool is large and clean. There is a private beach for swimming, the beach sells seafood at night. Spacious restaurant, delicious food. Bad room, only equal to a 2-star hotel room. Except for the room, everything is good. The room is actually 2 stars, the rest is actually 3.8 stars.
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G***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good place for a family vacation
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1 people find it helpful
Nguyen T. N. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The swimming pool is big but the water is very warm, it's great to swim, the sea is clean, the room is upgraded for free 😆 the room is big and comfortable. At night, there are some delicious and cheap seafood restaurants on the beach, thank you everyone
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1 people find it helpful
T***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
Friendly and enthusiastic staff, beautiful scenery, always taken care of by staff. Some of the room furniture is old, the resort needs to replace it.
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4 people find it helpful
N***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
First time staying at the hotel more than 10 years ago, now going back everything is still fine as expected. Highly recommend!
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Luong T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
The bed sheets are dirty, moldy, torn, the room is a bit old,
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5 people find it helpful
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
free room upgrade. super nice view, fancy room, clean and spacious swimming pool. so great
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Accommodation's Reply
21 Jun 2025
Dear, Thank you for choosing The Sailing Bay for your stay and for your positive feedback. We look forward to welcoming you back again. Best regards, Hotel Management.
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ngoc l.
icon-Staycation
Staycation
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9.7
/10
Reviewed 16 week(s) ago
Beautiful scenery, friendly staff, warm welcome
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P***M
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Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 19 week(s) ago
1) the room is too old, musty smell, the air conditioner is not cold even though it is set to the coldest level and waited for 1 hour. After reporting to the reception, the technician checked but there was no improvement 2) the area is far from the center (at the end of the road) so it is only suitable for the elderly to go on vacation (no travel, just stay at the hotel) -> 4-star resort but it is 4 of the old era, no renovation, no investment in further development, no improvement or innovation
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2 people find it helpful
Accommodation's Reply
24 May 2025
Dear, Thank you for your interest in The Sailing Bay. We appreciate your comments and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management
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NGUYEN T. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The service quality is ok, the staff is enthusiastic and attentive, but the room is a bit old and the light switches are not arranged properly, it took 5 minutes to find the room light, the balcony light is not known where to turn on so I turned it on, the bed creaked every time I turned over. Overall, it's ok for the price.
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2 people find it helpful
Accommodation's Reply
09 May 2025
Dear Valued Customer, Thank you for your interest in The Sailing Bay. We appreciate your comments and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management
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N***n
icon-Staycation
Staycation
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7.8
/10
Reviewed 27 week(s) ago
Beautiful view, enthusiastic staff but rooms and facilities are too bad and old
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6 people find it helpful
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Friendly and enthusiastic staff, but the air conditioner is a bit hot.
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1 people find it helpful
C***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The receptionists are very cute, the security guards are also enthusiastic. Breakfast is enough for 2 people. The 4* resort has enough room facilities, I can't ask for anything more. I just have a little suggestion about Housekeeping, whether it's 4 or 5*, just talk softly, the mop should be wrung dry enough to clean the floor, if it's too wet, it takes a long time to dry, it's not comfortable. Overall, I had a happy stay here. 10 VND
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+4
8 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Customer, Thank you for your interest in The Sailing Bay. We appreciate your feedback and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management Board.
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Ngoc
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
reasonable price, location, spacious room and buffer, full facilities (equipment ok but a bit old) Friendly staff suitable resort for families, have car to move more easily because it is far from Phan Thiet center
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6 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Ngoc, Thank you for your interest in The Sailing Bay. We appreciate your feedback and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management Board.
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D***g
icon-origin-TRAVELOKA
6.7
/10
Reviewed 30 week(s) ago
The room is very run down, there is a door between the two rooms, so it is not soundproof.
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2 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Customer, Thank you for your interest in The Sailing Bay. We appreciate your feedback and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management Board.
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E***c
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.7
/10
Reviewed 31 week(s) ago
The hotel was very old, unclean, and far from the city. When I arrived, there was no bellboy, and I had to wait a long time to receive my room.
4 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear, Warmest greetings from The Sailing Bay. Thank you for choosing our hotel. We will try to improve to bring you a better experience in the future. Hope to see you again soon. Best Regards, The Management.
H***h
icon-origin-TRAVELOKA
8.3
/10
Reviewed 32 week(s) ago
Big resort, beautiful outside grounds but the rooms are old and unsanitary, TV has no connection and the picture is blurry. Dirty toilet. The food is varied and the private beach and swimming pool are clean and beautiful.
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Accommodation's Reply
27 Feb 2025
Dear Customer, Thank you for your interest in The Sailing Bay. We appreciate your feedback and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management Board.
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C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 32 week(s) ago
The room was very smelly and the toilet was constantly leaking, the accommodation was very far from the city center, check in time was late but had to check out early, the receptionist's attitude was very unpleasant
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Accommodation's Reply
27 Feb 2025
Dear Customer, Thank you for your interest in The Sailing Bay. We appreciate your feedback and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management Board.
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Pham T. B. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
Friendly staff, dirty wet floor 1 minus point. Otherwise ok
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1 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Customer Thank you for your interest in The Sailing Bay. We appreciate your feedback and will strive to improve our services so that you will have a better experience if you return in the future. Best regards, Hotel Management Board.
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Number of reviews per page
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