Where do I begin about this terrible experience in a very poor located hotel! To begin with for anybody who’s looking to book this hotel, there is no air conditioner in the bedroom, so be ready to sweat all night with zero ability to get air. The bed you will be sleeping on is equivalent of a bed for a five-year-old girl that’s on spring mattress that’s laying on a chain-link fence. Save your money, and if you want to stay somewhere, that is truly clean, truly pleasant, Il Leon D ORO. Will be your best option! It is so bad, so uncomfortable and so unaccommodating that even if they offered me a free stay, I wouldn’t take it I hope to save lots of people time, money and FRUSTRATION as you sweat a room that will be 90 degrees STAY AWAY!!!! Run

Excellent location, lovely breakfast, fabulous terrace bar, great staff

breakfast

The Palazzo is extremely conveniently located. The rooms are spacious, and curious in a typical European way (lofted bed, bathroom was up a few stairs). The front desk staff was very friendly and helpful. Our stay was short, but memorable.

Overall great place to stay, location was awesome, staff very helpful & friendly, breakfast was fresh and delicious every day

The staff were extremely helpful. The room was comfortable and quite large (got family room). We were a bit hot night as the ac didn’t appear to work or work well. The breakfast was good. The location was excellent with plenty of restaurants, cafes, shops, etc in walking distance and the area was safe. I would personally skip dinner at the hotel restaurant (which I don’t think was really part of the hotel). The ambiance was good and the staff friendly. However, the food was not very good, very small portions and took forever to arrive. We did not complain, finished our meal, paid the bill, and went to get pizza afterwards which was awesome.

Delicious breakfast. Bed uncomfortable with pillows thin like crepes.

Room was lovely and very clean, beds were a little hard and pillows were as flat as pancakes!! Bathroom was lovely however shower was very small. Toiletries were very nicely scented. Check in was confusing due to isolated location and language barrier instructions. Air conditioning was not yet available due to the season and it was difficult to understand instructions on how the fan worked for air circulation. Breakfast was very good, the waitress there was very friendly and helpful. Overall lovely property I would return to.

Our stay at Palazzo Calo was perfect, from the front desk (especially Cristina) to the breakfast to the cleanliness of our room. It made our stay in Bari very pleasant.

We stayed at several hotels throughout Puglia and this was the most disappointing. The staff was rarely available to answer any questions (no one at the front desk most of the time). The room and common stairwell weren’t kept very clean. Breakfast was very limited also. We wouldn’t stay there again

Era bellissima!

Location is the only thing this property has going for it. Unkempt, bare and dated furnishings. Walls need a fresh coat of paint. A/C did not cool room. Fortunately, I only spent one night, think twice before choosing.

Great location ! Nice size room. They had a happy hour Prosecco . We enjoyed our stay

The room was very cool, with the stone walls and the loft where the bed was. We had to leave early the next morning for a flight and the front desk attendance offered to bring us yogurt and muffins the night before so that we could eat before we go. Very nice!

Very quaint and unique hotel with great breakfast and great service

Fantastic front desk staff. Large rooms and great location.

Beautiful property great service and location

What was good: Staff were excellent at reception and for both breakfast and for dinner. The location was perfect in the old city. What was not so good: The room was hot without any capacity to change the AC temperature and stayed hot even after turning off heater. Opening the balcony door did nothing to help reduce the heat in the loft bedroom. The lack of cushions or side tables for the couch made posture sitting a bit hard. Light in the hanging cupboard couldn’t be turned off. Fridge was tiny and not much room for personal drinks or food.

The breakfast was delicious and ample. Our room was lovely except for the lighting - it was not well lit for reading on the couch, especially.

Georgia welcomed us so nicely. We had traveled long and far it was so nice to have a human actually be there to welcome us (Francesca, too) as opposed to emailing a password no to enter the facility and here is your room number; essentially on our own in a foreign country. That made a huge difference to us. We highly recommend this hotel.