Rooms are tired and need some tlc.

The room was clean and stuff were great

The room needed some attention too inside and out ,plus when i first arrived i went to check in the office was unattended so i rang a bell 3 times and ask if anyone was there because I heard a noise in a room then a woman walked out must of been the owner, no smile or hello and i preceded to tell her who i was,it sounds pitiful but i am a customer 3stars ⭐️⭐️⭐️

Staff were lovely. Room is very old and in need of some serious repairs renovation. Had a musty smell about.

Location.

Functional, clean and met its purpose. Bed very comfort.

good

Nice and convienent for town restaurants. Rooms very dated some of the steel handrails are a bit sus. But the bed was very comfortable and the ac was quiet and held a cool temp. For the Mackay market is a fair place to stay.

Parking ok. Everything in room old shabby and rusty. Sticky tops. Pool green looked dreadful very disappointing. Staff not friendly. Expensive for no pool. Breakfast poor just packets.

Staff could not have been more helpful.

easy parking, spacious room, pool was great, comfy bed , but shower wasnt the best , only boiling hot or lukewarm seemed to be achievable.

Clean, quiet, easy to find.

Great location on the river a short walk to shops and restaurants

Housekeeping staff were amazing, very friendly and helpful Beds were comfy as !

Photos don't reflect the actual dilapidated condition of this hotel. Room had cracks in wall needs painting, smelt and bugs everywhere in the room. This was the worst Hotel I've booked into. Straight away got a refund and went elsewhere

Continental breakfast was included in the price. No room set up for this. Had to go to reception to advise them what you wanted to eat then take to your room(which was upstairs) to eat.We didn't bother. The TV turned off every 30 minutes. It shared a plug with the fridge. Staff at reception were fine. Comfortable bed. Room was clean & spacious but dated.

From the moment we arrived at this Motor Inn, I knew the photos on the website didn't match the current state of the premises. The staff member behind the reception desk was oblivious to the fact that the information on their website was incorrect and he didn't believe me. Their "continental breakfast" was laughable!!! I have had many continental breakfast's in the past and this Motor Inn's excuse for a "continental breakfast" WAS RIDICULOUS & A SCAM!! When we opened the door into our room (21), I've never been so shocked in all my life and the price that I paid for it, also made me more furious about it all. -In the room the paint on the ceilings incl the bathroom were peeling off, the curtains were oddly place on the wall and were NOT block out curtains, the security lights shone into the room at night, the fridge door was rusted and inside the frost building up in the freezer compartment, they had paper plates, bowls, and cutlery, the bedside table lights didn't work, the staff member at the reception had to ACTUALLY buy a set of lamps and physically put them in the room were in, the A/C leaked, the lights above the mirror in the room were blown only 2 worked. -In the bathroom the shower door didn't close, the tiles were cracked, the was no soap holder in the shower, there were holes INSIDE the shower, the bathroom tap NEVER stopped dripping. DO NOT STAY HERE!!! YOU WILL REJECT IT!!! WASTE OF MONEY AND SPACE!!

Close to town, cheap

The hotel is fine for a short stay of one or two nights. It’s comfortable and conveniently located, with easy access to supermarkets and places of interest. However, the cleanliness needs improvement — we found several cockroaches in the room, which was disappointing.

Very dated property in need of an upgrade. Continental breakfast provided was a bonus