No elevators, no hand rails on rather steep stairs to upper floors and even two very tall steps with no hand rails to enter reception from street, no English T V stations, very noisy if you have a room facing the street. This is a terrible hotel especially for older people which I am one of. you should consider reinbursing me my money for the misery I went through and taking this off your web site

I’ve stayed here multiple times and so does my family, great price, great breakfast and the stuff is so nice and respectful of privacy

It needs serious updating. We had a kitchenette but no supplies at all. Cupboards bare, no cutlery, dishes etc. we had to ask at the office for everything. Pool had a leak so they were constantly refilling with cold water. Fridge held together with duct tape. Microwave was unusable as the coating on the inside was coming off. The only good thing about this hotel was the comfortable bed. We will not return

Bed comfort was excellent!

Room was very clean and organized staff is very professional and nice everyone front desk, cleaning crew, public area crew and at the breakfast everyone is very professional and helpful 10 of 10 no doubt price was very affordable location is convenient

The room was kept clean. All the staff were attentive.

Rooms need a refresh Clean but dated and gives a Motel 6 feel. Kitchenette had a coffee maker but no package of coffee. No utensils or pots or dishes. Good location for supermarkets. Bed comfortable but had only a sheet and very light cotton cover. Couldn't find a blanket anywhere

Worn old place but clean, good price and close to amenities.

Great very convenient

Although the room was cleaned daily, it had bed bugs which is a big problem. I left the last night with several bites. I don't recommend this place for that reason.

Yes

Good AC

The junior suite did not look like the one in the photos. The rules are actually not that nice looking. Stuff was very outdated.

Staff was great especially the front desk. Rooms were clean. Pool was refreshing. Great location

The property is older with good sized clean rooms. Room came with fridge, and microwave. The hot breakfast was good. The hotel offers a good value.

We stayed there 1 night prior to a flight the next day ( after a 4 week stay at our timeshare in Cabo del Sol). The hotel was adjacent to a 24/7 highway construction site so it was noisy & dusty. The check in staff were friendly. The room supplies were minimalist barebones. The bed nonetheless was very comfortable.

We have stayed at Santa Maria three times now, and have another night stay planned. It is an older hotel, well worn in a lot of ways but is clean and suites most of our needs. The close proximity to transportation and restaurants works well for our trips and the included breakfasts work for us too. This time while booking our trip I accidentally said there was only one guest. I emailed the hotel to correct this, however when we arrived they told us we would have to pay for one of the breakfasts, even though they acknowledged that we had corrected the original mistake. This seemed odd and uncomfortable and an unusual place to make a stand. The included breakfasts are one of the reasons we choose this hotel. There is also a large construction project next door. People should be aware of this.

👌👌👌👌

Tv did y work

Eeveything was very good. Room was very clean. Bed was very comfortable. A very nice stay. we could only stay for one night.