Crystal Lotus Hotel

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Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10,569)
Other sources (31)
8.5
Very Good
From 10,569 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Crystal Lotus Hotel
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Staff Friendliness (213)
Bedroom (183)
Ambiance (172)
Hotel Area (165)
Bathroom (161)
Accessibility (158)
Distance to City Center (157)
Family Friendly (155)
Variety (150)
Taste (147)
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Traveler Reviews Crystal Lotus Hotel

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Customer reviews
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
I will be staying at the Crystal Hotel for my next visit.
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L***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 4 day(s) ago
Hotel Crystal will be my next choice.
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V***r
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
Nice staff, and reasonable price for a business trip.
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel staff was friendly and very helpful upon check-in. The room was clean overall, but the area under the mattress could have been given more attention as there was still some dirty tissue. The TV channels were limited and often disappeared.
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Accommodation's Reply
04 Oct 2026
Thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, which is crucial for improving the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you, and we look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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E***a
icon-Business
Business
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9.4
/10
Reviewed 2 week(s) ago
It's in a strategic area, close to the mall. Staff are friendly and friendly.
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a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
I like the Wi-Fi the most because it doesn't cut out, it's great.
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Accommodation's Reply
04 Oct 2026
Thank you, Aditya, for sharing your positive review of Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you were impressed with the facilities we provided during your stay. We hope you will choose to stay at Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything was impressive and very satisfying. I've stayed here many times and will definitely stay here again if I go to Yogyakarta or Magelang. Keep it up, and keep providing the best for your guests. Best of luck to Crystal Lotus.
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Accommodation's Reply
04 Oct 2026
Thank you for sharing your positive review and giving Crystal Lotus Hotel a perfect 10 rating. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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F***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
The service is good and friendly.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that Mr. Ferdi found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Ferdi, and I sincerely hope that we will have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Staycation
Staycation
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8.2
/10
Reviewed 3 week(s) ago
The hotel is located in the city center, easy access to everywhere, lots of culinary delights, and a pleasant atmosphere.
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F***h
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9.4
/10
Reviewed 3 week(s) ago
It was really great. Keep it going!
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Azka D.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was an extraordinary experience for my second stay here. This time, I was with my mother for a post-surgery checkup at the hospital. I highly recommend it for families requiring checkups at Gadjah Mada University Hospital due to its proximity and the helpful staff. I was greeted by Mr. Thomas, who helped my mother get her wheelchair ready, as she was temporarily unable to walk due to surgery. He was incredibly helpful in escorting her to her room. He also promptly parked the car in the lobby and helped my mother get into it from her wheelchair. Much appreciation to Mr. Thomas. Thank you very much. Much appreciation also goes to Mr. Kris, who was very helpful to my mother the evening after our checkup. He helped her into the wheelchair as she got out of the car and escorted her to our room floor. Thank you for your promptness and assistance, Mr. Kris. In short, Crystal Hotel Lotus has a professional, proactive, friendly, and caring staff. By the way, the restaurant food is delicious, varied, and the atmosphere is comfortable.
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Accommodation's Reply
14 Sep 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. We are delighted to know that all of our staff have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. We will share your compliments regarding your comfortable stay and the excellent service from our staff with everyone as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and we will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean and tidy. Good service. Nice for business trips.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a restful and comfortable stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Azka D.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
A pleasant two-night stay. The hotel room was very clean, comfortable, and quite spacious, with balcony access for fresh air. An electric kettle and tea, sugar, and coffee were provided. The amenities were complete and of high quality. The restaurant breakfast was delicious. There was a wide selection of Indonesian and Western dishes. I'd give a special mention to the traditional dishes, which are always available, such as stir-fries, gudeg, and even herbal drinks. The steamer is also available, suitable for those with special diets or the elderly. There's a swimming pool, perfect for children with cute duck floats. Besides the pool, there's a cafe, perfect for relaxing with coffee and snacks, or for a quick break.
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1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Nice hotel, strategic location, nice staff.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that you, Mr. Adnanvasta, found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Yogyakarta is for all our staff to be dedicated to providing the best possible service to all guests. We will share your feedback with our team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Adnanvasta, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
One of the best hotel choices when planning a trip to Yogyakarta. Highly recommended. Thanks.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Subhan R.
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10.0
/10
Reviewed 7 week(s) ago
A harmonious and beautiful first impression.
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Accommodation's Reply
13 Sep 2026
Dear Suban, thank you for leaving a positive review and giving Crystal Lotus Hotel a perfect 10 out of 10. We are very happy to hear that you were satisfied with the amenities provided by Crystal Lotus Hotel. We hope you will stay with Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to seeing you again. Thank you. Sincerely, Ali Rifki, General Manager.
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C***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I like the calm atmosphere and the staff are very nice and friendly and efficient.
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t***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A great stay with a great breakfast. Pak Budi, the bellboy, is very helpful.
1 people find it helpful
a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Okay, fast Wi-Fi, no interruptions. Hot water is good, clean rooms, and the price is reasonable.
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1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you, Aditya, for sharing your positive review of Crystal Lotus Hotel. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you back again. Sincerely, Ali Rifki, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 8 week(s) ago
At this 4-star hotel, around 3:00 PM, a loud karaoke session erupted from the cafe area, audible even to the room. A complaint was lodged, but no action was taken. A similar incident occurred again around 7:00 PM and 8:00 PM. For a 4-star hotel, this is truly unfortunate. For breakfast, some dishes were overly salty. Perhaps only the pastry selection was available. Furthermore, several food stalls that should have been staffed were empty and required a call, and the staff were not always on standby.
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3 people find it helpful
Accommodation's Reply
13 Sep 2026
First, I would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, and we will take it into consideration to improve the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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Number of reviews per page
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40