The Capital Residence Suites met my expectations in many ways. Despite its simplicity, the hotel maintained cleanliness throughout, and its strategic location made it easy to explore the surrounding area. The staff were friendly and helpful, they took care of my luggage since it was too early to check in. My room was spotless, and the hotel was happy to provide additional amenities upon my request. The WiFi was a bit unstable at times, but the hotel's breakfast offerings were delicious, with a range of simple yet tasty options to choose from. What truly set this hotel apart, however, were the complimentary services it offered. A city tour was included in my stay, which allowed me to explore the local sights without worrying about transportation costs. Additionally, the hotel provided free airport transfers, making my arrival and departure seamless. But the real highlight of my stay was the exceptional service provided by our driver, Pak Boy. Not only was he informative and knowledgeable about the area, but he was also friendly and courteous. His kindness and warmth made a significant difference to my overall experience, and I would highly recommend this hotel to anyone looking for a hassle-free and enjoyable stay.

The hotel staff is very friendly, helpful, family-like, fun, facilitated with airport shuttle and visits to famous places. Very impressive & one day visit again, will still choose this hotel. Very good

it's a very good place to stay in Brunei, the staff very helpful. And they have free airport transfer service.

Everything is perfect. Helpful staff. Nice cats. Nice vending machine to grab a snack. Water dispenser available so drinking water is not a problem. Thank God for that, since a convenience store is not really a thing in Brunei, I guess. Had an ironing board in the room. Sofa. Comfy bed. Before booking the room, I read one review that said the bed is hard. For me, it's still okay. Surely that reviewer expects a water bed, so just know that this is not a water bed, it's not like a 5-stars hotel bed, but it's still very comfortable to sleep in. I did not wake up with a backache, at least.

Kind staffs, free shuttle to airport

Hotel location is excellent! Nearby everything I want to see. You can just walk around by yourself. They even provide free shuttle from/to airport for free and go an extra length by giving free shuttle to show you around Brunei! Staff services was the greatest, especially Boy! He is the sweetest driver with top-notch friendliness. The enthusiasm & positive energy really give us a pleasant experience in Brunei. You could see his passion and love of his job. The greatest person. Would definitely stay here again if I come back 👍🏻.

The staff was very friendly, the hotel provides pick-up and delivery service, which is definitely one of the most important points I chose to stay here. The driver, Boy, who brought us to the night market was very humorous. The location of the hotel is just nearby many travel spots; you can get a city tour by just walking around. Cons: The room air conditioner is not cold at all, even set at 18°C.

Rooms are clean and spacious. Apart from coffee and tea, they also have a hair dryer and iron in the room. The hotel also offers a free shuttle to and from the airport and all Brunei's points of interest. The shuttle was a great help because you can't hail a taxi in the street in Brunei. The hotel staff was very kind and helpful. They also helped us arrange a Dart Ride to other areas not covered by the shuttle. Dart was Brunei's ride-hailing app, and unfortunately, we (tourists) can't register due to some system difficulties. It's better and cheaper than a taxi. Thank you to the hotel staff for the hospitality and arranging our transport while we were there.

The right choice if visiting Brunei. There is a shuttle bus available to go to tourist attractions and the airport. This shuttle bus is very helpful because in Brunei it is rather difficult to find public transportation. The breakfast is also not bad.

The advantages of this hotel besides being close to the city center, this hotel also provides free shuttles to and from the airport and free shuttles to tourist attractions. Very easy. We just have to call the receptionist to book an hour before leaving. Prayer mats are provided.

Very comfortable and clean. Ample parking space. Breakfast provided, the foods were tasty. Walking distance to shops nearby, but not many shops to visit, hard to find local restaurant only mamak restaurants available, hard to find convenience store as well.

My stay was superb. Hotel staffs are friendly and helpful. I booked the king deluxe room. The room was spacious. So worth it. The best is the free shuttle service provided by the hotel to and fro airport and many selected tourist locations. I highly recommend this hotel. Getting aroybd brunei using public transport is so hard, so the free shuttle serviced is so useful and very convenient.

Nice foods and services. Hospitality and helpful staff. Quiet good and comfortable rooms. And the free shuttle that will ready to take you everywhere tourist destination in Bandar Seri Begawan except for Jerudong will cost BN$ 15-30.

great place to stay, thanks mate

good shuttle service, breakfast and nice staff

Clean room, like that with free shuttle service in Brunei

Booked a room for 3 days but extended our stay for another 2 days and it was a pleasant experience overall. The management and staff was responsive and courteous. Got a room upgrade at a very very reasonable rate, considering this is at a strategic area. Thank you for making our stay enjoyable 🙏🏼😊

The hotel is clean, the staff are very friendly, free airport transfer bus and attractions, the manager is very wonderful

To Brunei, you must stay here. Airport hotel airport shuttle, shuttle bus guaranteed. Will not be confused again the cost of a taxi / bus. Everything has been very well taken care of from The Capital team. The spacious room has a lounge, dining room, kitchen, a complete laundry place. Tasty breakfast. Thank you, pious chef from Indonesia. The food is delicious.

Excellent hospitality, nice staff, affordable, free shuttle service from / to airport and around city, strategic location (walking distance to the main attraction, around 5-15 minutes). Perfect place to stay at Bandar Seri Begawan.