Verified Traveler

Leisure

7.0

/10

Reviewed 23 week(s) ago

The room was spacious, and both the bed and overall space were clean. However, there were a few concerns: the headboard was damaged, the air conditioning was weak, and the bathtub was not clean. There was also no exhaust fan in the bathroom. Additionally, the daytime receptionist was quite rude, which affected the overall experience. On a positive note, the nighttime receptionist was kind and accommodating, allowing us time to withdraw cash first before making the payment.

Find this review helpful?

Vuong T. L.

8.5

/10

Reviewed 42 week(s) ago

Everything is fine, friendly staff. Just near Bui Vien street so it's noisy.

See original

1 people find it helpful

Dhana s.

8.5

/10

Reviewed 75 week(s) ago

Very good if you like nightlife, it's very close.

5 people find it helpful

Guest

Leisure

10.0

/10

Reviewed 86 week(s) ago

The staff friendly and helpful.

1 people find it helpful

D***o

Business

5.7

/10

Reviewed 108 week(s) ago

The hotel is old, the rooms and hallways are not clean, the beds are dirty, the toilet is too close to the bathtub so you can't sit down to use the toilet, the room uses a key lock, not a magnetic lock, the hotel is located right on Bui Vien Western street. For someone who likes cleanliness like me, I probably won't come back to this hotel. I booked 2 nights but after staying 1 night, I had to move to another hotel at noon the next day. I accepted to give up 1 night.

See original

3 people find it helpful

Accommodation's Reply

20 Aug 2024

Thank you for taking the time to leave us a review. First of all, we sincerely apologize for your negative experience at our hotel. We appreciate your feedback and will improve as soon as possible. Thank you very much.

See original

N***n

Staycation

6.0

/10

Reviewed 110 week(s) ago

The story is quite funny: when I checked in, the hotel was having a sensitive issue with the police. After checking in, while they were sleeping, someone opened the key, causing the couple to wake up. The first time was ok, this time the experience was terrible

See original

3 people find it helpful

Accommodation's Reply

31 Jul 2024

We apologize for any noise disturbances that you encountered during your stay from the nearby road traffic and karaoke music. Our team understands the importance of providing a quiet and peaceful atmosphere for our guests, and we will certainly take your feedback into consideration to see how we can improve in this area. See you next time.

T***n

Staycation

5.9

/10

Reviewed 110 week(s) ago

Good location, reasonable price, but I stayed for 5 nights and was not allowed to change the bed sheets or clean the room. I had to remind the receptionist to do it.

See original

1 people find it helpful

Accommodation's Reply

26 Jul 2024

We apologize for this problem. We did cleaned room every day but in the one day you did not tell me that cleaning so we could not do it because it's private. Our team understands the importance of providing a quiet and peaceful atmosphere for our guests, and we will certainly take your feedback into consideration to see how we can improve in this area. See you next time.

N***y

9.4

/10

Reviewed 112 week(s) ago

Good soundproof room, right in the center of District 1, convenient for travel, affordable price.

See original

Find this review helpful?

Accommodation's Reply

17 Jul 2024

Thank you for taking the time to review your stay with us. We are glad to hear that you found our hotel to be super nice and good value for the price paid, as well as being situated in a convenient location for your travel needs. We apologize for any noise disturbances that you encountered during your stay from the nearby road traffic and karaoke music. Our team understands the importance of providing a quiet and peaceful atmosphere for our guests, and we will certainly take your feedback into consideration to see how we can improve in this area. See you next time

N***n

6.6

/10

Reviewed 113 week(s) ago

The staff is cute and enthusiastic, but the room is dirty, not very hygienic, the room is dark when you first enter and feels a bit cold, the air conditioner is not cool.

See original

Find this review helpful?

Accommodation's Reply

14 Jul 2024

n***n

10.0

/10

Reviewed 122 week(s) ago

So cool! The room is beautiful, fragrant, fully equipped and in a prime location. I will come back 🧏‍♀️

See original

4 people find it helpful

Accommodation's Reply

17 May 2024

S***p

Staycation

10.0

/10

Reviewed 123 week(s) ago

Good Location, Good Hotel, Good Staff, Near to Everything.

2 people find it helpful

Accommodation's Reply

15 May 2024

TRUONG M. H.

10.0

/10

Reviewed 124 week(s) ago

Trải nghiệm rất tuyệt vời tại sài gòn

1 people find it helpful

Accommodation's Reply

08 May 2024

Hanida M. D.

Leisure

10.0

/10

Reviewed 126 week(s) ago

Staff hotel sangat baik dan ramah, serta membantu proses check in lebih awal 💯.

2 people find it helpful

Accommodation's Reply

16 Apr 2024

Trecia O.

9.4

/10

Reviewed 135 week(s) ago

When they say it's loud, not really for me—don't believe it. Get a room at a high floor and you already get your quietness. It's a nice hotel and the receptionist is helpful. Near the walking street that has many food streets and restaurants nearby. Have an elevator too and nice hot water. The pillow smells nice after laundry. About ants or cockroaches, I don't find this a big trouble. I mean, just splash the insects with water and they're gone or smack it—overall nice and great stay here.

1 people find it helpful

Angga P. A.

9.7

/10

Reviewed 145 week(s) ago

Very cheap. The staff is very friendly. Close to anything. Klean must come here, wow.

See original

1 people find it helpful

Accommodation's Reply

18 Dec 2023

Nguyen H. T. C.

8.5

/10

Reviewed 148 week(s) ago

The male employee is very enthusiastic. The room is a bit small but has good soundproofing and is not affected by the noise of the walking street. The room is a bit old but clean.

See original

3 people find it helpful

Accommodation's Reply

03 Dec 2023

Julyanta B. S.

8.8

/10

Reviewed 158 week(s) ago

Reasonable and in a good location right in the city center. The front office man, Mr. Kien is nice and friendly.

1 people find it helpful

Nhi K.

8.5

/10

Reviewed 167 week(s) ago

Clean hotel. Enthusiastic support staff

See original

1 people find it helpful

Jerome n.

9.7

/10

Reviewed 170 week(s) ago

Nice hotel stays will come again next time.

4 people find it helpful

Andi J. S. B. M. I.

9.7

/10

Reviewed 170 week(s) ago

Stayed here again as I love the location. Check-in was a breeze and Lucy was a gem. She was very helpful and spoke really good English. The room and toilet was spacious. And the pillows are simply the best I've slept on so far. They are super comfy as the moment I put my head down, I was sleeping like a baby. I'll definitely return to stay whenever I'm in Ho Chi Minh.

4 people find it helpful

Saigon Europe Hotel

Overall Ratings & Reviews Saigon Europe Hotel

8.7

8.6

8.3

9.0

8.6

Traveler Reviews Saigon Europe Hotel