FOX Hotel Gorontalo

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Overall Ratings & Reviews FOX Hotel Gorontalo

Traveloka (710)
Other sources (12)
9.0
Exceptional
From 710 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about FOX Hotel Gorontalo
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Distance to City Center (72)
Staff Friendliness (71)
Accessibility (70)
Bedroom (70)
Ambiance (67)
Bathroom (66)
Room Space (53)
Hotel Area (53)
Surroundings (51)
Taste (47)
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Traveler Reviews FOX Hotel Gorontalo

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40
Customer reviews
nazwa s. r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the facilities are okay.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Fox Hotel Gorontalo would like to express our gratitude for your positive review. We greatly appreciate your compliments on our friendly staff and high standards of cleanliness. Our excellent location near the city center is one of our advantages, facilitating the travel of all our guests. We hope to welcome you back to our hotel again. Sincerely, General Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Always subscribe to stay here.
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Accommodation's Reply
05 Nov 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for your positive review and continued support of Fox Hotel. We are committed to providing you with the best possible service and hope to see you again in the future. Sincerely, General Manager
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Memeotics
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the hotel is clean.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Fox Hotel Gorontalo would like to express our gratitude for your positive review. We greatly appreciate your compliments on our friendly staff and high standards of cleanliness. Our excellent location near the city center is one of our advantages, facilitating the travel of all our guests. We hope to welcome you back to our hotel again. Sincerely, General Manager
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Minartimobonggi
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Luxurious hotel, fragrant, comfortable, spacious rooms and very strategic to the city center.
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Accommodation's Reply
27 Oct 2026
Dear Mr. Minarti Mobongi, This is a message from Fox Hotel Gorontalo: "Thank you so much for your wonderful review! We are delighted that you enjoyed your luxurious, comfortable, and fragrant stay and appreciated the spacious rooms and amenities. Our excellent location in the heart of the city is designed to facilitate easy access for all guests. We are honored to have provided you with the best service. We look forward to welcoming you back on your next visit!" Sincerely, The General Manager
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D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The service is good, clean and comfortable, thank you.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Greetings from Fox Hotel Gorontalo. Thank you for taking the time to write such a wonderful review. We are delighted to hear that our rooms were clean and our team's service made you feel comfortable. We hope to welcome you again in the future. Sincerely, The General Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The bathroom needs renovation because many of the sanitary ware is malfunctioning. In room 1022, the shower no longer works properly. The air conditioning in the room isn't cold enough.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to review and provide feedback regarding your stay at our hotel. We sincerely apologize for the inconvenience you experienced during your stay in room 1022. The hygiene issues in the bathroom, such as the malfunctioning shower and insufficient air conditioning, are of paramount importance to our management. We have forwarded your feedback directly to our engineering and housekeeping teams for immediate repairs and a thorough inspection of the room to ensure all amenities are fully functional. Your comfort and the comfort of all our guests are our top priority. We sincerely hope you will have the opportunity to welcome you back in the future, and we will strive to provide you with even better services and facilities. Sincerely, The General Manager
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Sugeng P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice room and suitable for staycation
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Fox Hotel Gorontalo extends a warm welcome. Thank you so much for your positive review! We are delighted to know that this was the perfect place for your family vacation. Your comfort and happiness are our top priority. We look forward to welcoming you and your family back on your next holiday! Sincerely, The General Manager
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Winda P. Y.
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Staycation
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8.5
/10
Reviewed 7 week(s) ago
Very suitable for family vacation.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Greetings from Fox Hotel Gorontalo. Thank you for taking the time to write a review. We are proud to have been a part of your family's special vacation. We are committed to maintaining the highest standards of facilities and services for your comfort and that of your family. We hope to welcome you and your family back for your next holiday. Sincerely, The General Manager
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice, clean, and comfortable for families.
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you so much for your positive review! We are delighted to hear that our accommodations were ideal for your family vacation. Your comfort and enjoyment are our top priority. We look forward to welcoming you and your family back for your next holiday! Sincerely, The General Manager
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is in a strategic location.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Fox Hotel Gorontalo extends its warmest greetings. We sincerely thank you for your positive review and excellent rating. We are delighted to hear that you were satisfied with the hotel's convenient location and your trip. We hope to welcome you back to Fox Hotel again on your next trip. Sincerely, The General Manager
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i***i
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Leisure
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10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, can help me in booking a room through the app.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Thank you very much for your review and your trust in Fox Hotel. We are delighted to hear that you were satisfied with our services and comfortable accommodations. For your next stay, we recommend using our hotel app for easier and faster room booking. Simply download the app or visit our website to your mobile device to enjoy exclusive benefits and easily select your room type. If you encounter any problems or have any questions during the booking process, please contact us. Thank you, General Manager.
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I***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Warm regards from Fox Hotel Gorontalo. Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again! 🤗 Sincerely, The General Manager
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M***E
icon-Business
Business
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9.7
/10
Reviewed 9 week(s) ago
Delicious food, comfortable rooms, a cool atmosphere, and close to all access points.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you very much for your positive review and rating. We are delighted to know that our food service, room comfort, atmosphere, and accessibility met your expectations during your stay. Your satisfaction and comfort are our top priority. We look forward to welcoming you back on your next stay. Sincerely, The General Manager
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets leaked, but they're still quite acceptable for a short break. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, Sincerely, Fox Hotel Gorontalo. On behalf of the entire Fox Hotel Gorontalo team, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be used to improve our services. We especially appreciate your suggestion regarding the addition of a shopping area (mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another memorable experience. Sincerely, The General Manager
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets are leaking. But it's quite acceptable for a short stay. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, With our deepest respect from Fox Hotel Gorontalo, on behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be incorporated into our evaluation process. We also appreciate your comment about the possibility of adding a shopping area (shopping mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back again for another memorable experience. Sincerely, The General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Comfortable, clean, fragrant, delicious breakfast.
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1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Juergen G. J. M.
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7.9
/10
Reviewed 10 week(s) ago
The bathroom wasn't very clean, and the fixtures were outdated.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Jürgen, Greetings from all the staff at Fox Hotel Gorendale. Thank you very much for choosing to stay with us at Fox Hotel Gorendale. Your stay is our top priority, and we apologize for any inconvenience you may have experienced or for not being able to meet your expectations. We take your feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our utmost priority, and we will strive to make sure you are satisfied again on your next stay. Thank you for your valuable feedback. We will do our best to provide better service in the future. Thank you, General Manager
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A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The location is very strategic and comfortable.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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L***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The view is nice. The downsides are that there's no iron, the TV doesn't broadcast, and the soundproofing isn't good. You can hear the sound of someone repairing the pipes in the middle of the night, which is very disturbing. The food is so far so good. The bathroom in the pool smells of urine. But I'm happy, thank you.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
To the male receptionist, please be more careful. There was a key error on the third floor, but I was able to get into the second floor room. Hopefully, someone will have a more thorough experience.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Number of reviews per page
20
40