FOX Hotel Gorontalo

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Overall Ratings & Reviews FOX Hotel Gorontalo

Traveloka (655)
Other sources (11)
9.0
Exceptional
From 655 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about FOX Hotel Gorontalo
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Accessibility (68)
Distance to City Center (67)
Staff Friendliness (66)
Bedroom (66)
Ambiance (62)
Bathroom (62)
Room Space (50)
Surroundings (49)
Hotel Area (49)
Taste (44)
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Traveler Reviews FOX Hotel Gorontalo

Number of reviews per page
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40
Customer reviews
Winda P. Y.
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 day(s) ago
Very suitable for family vacation.
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Nice, clean, and comfortable for families.
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel is in a strategic location.
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i***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, can help me in booking a room through the app.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Thank you very much for your review and your trust in Fox Hotel. We are delighted to hear that you were satisfied with our services and comfortable accommodations. For your next stay, we recommend using our hotel app for easier and faster room booking. Simply download the app or visit our website to your mobile device to enjoy exclusive benefits and easily select your room type. If you encounter any problems or have any questions during the booking process, please contact us. Thank you, General Manager.
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I***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Warm regards from Fox Hotel Gorontalo. Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again! 🤗 Sincerely, The General Manager
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M***E
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Delicious food, comfortable rooms, a cool atmosphere, and close to all access points.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you very much for your positive review and rating. We are delighted to know that our food service, room comfort, atmosphere, and accessibility met your expectations during your stay. Your satisfaction and comfort are our top priority. We look forward to welcoming you back on your next stay. Sincerely, The General Manager
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets leaked, but they're still quite acceptable for a short break. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, Sincerely, Fox Hotel Gorontalo. On behalf of the entire Fox Hotel Gorontalo team, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be used to improve our services. We especially appreciate your suggestion regarding the addition of a shopping area (mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another memorable experience. Sincerely, The General Manager
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets are leaking. But it's quite acceptable for a short stay. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, With our deepest respect from Fox Hotel Gorontalo, on behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be incorporated into our evaluation process. We also appreciate your comment about the possibility of adding a shopping area (shopping mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back again for another memorable experience. Sincerely, The General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfortable, clean, fragrant, delicious breakfast.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Juergen G. J. M.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
The bathroom wasn't very clean, and the fixtures were outdated.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Jürgen, Greetings from all the staff at Fox Hotel Gorendale. Thank you very much for choosing to stay with us at Fox Hotel Gorendale. Your stay is our top priority, and we apologize for any inconvenience you may have experienced or for not being able to meet your expectations. We take your feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our utmost priority, and we will strive to make sure you are satisfied again on your next stay. Thank you for your valuable feedback. We will do our best to provide better service in the future. Thank you, General Manager
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A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The location is very strategic and comfortable.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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L***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The view is nice. The downsides are that there's no iron, the TV doesn't broadcast, and the soundproofing isn't good. You can hear the sound of someone repairing the pipes in the middle of the night, which is very disturbing. The food is so far so good. The bathroom in the pool smells of urine. But I'm happy, thank you.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
To the male receptionist, please be more careful. There was a key error on the third floor, but I was able to get into the second floor room. Hopefully, someone will have a more thorough experience.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Meylan B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I've stayed here 3 times and it feels really great, the best, everything is complete 😍
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Guests, Welcome to Fox Columbia Hotel. Thank you so much for taking the time to share your feedback about your stay. We are deeply grateful for your kind words about our hotel. We look forward to welcoming you back and allowing you to experience our diverse services and facilities. We hope to see you again soon. Thank you. General Manager
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M***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
It's pretty good, but it would be better if it was repaired before guests enter the room, because when I checked in the water bottle looked used.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Meylan B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It's not bad for the price, and breakfast is included. The downside is that the 6th-floor rooms don't have Netflix, and the TV signal isn't very good.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable hotel atmosphere, friendly staff, delicious restaurant food according to taste, very close to shopping areas.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Fatmawaty D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The room was very nice, clean, the AC worked perfectly, there was plenty of water, and the water heater worked. The only thing missing was a power outlet near the bed. The only outlet was near the TV, which was a bit far if you wanted to charge it while lying down. The pool was under maintenance when we stayed, but the hotel gave us a replacement voucher that could be used when the pool is ready to use.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Fox Hotel Gorontalo would like to inform you that we are delighted you had a pleasant stay at our hotel. Thank you for sharing your feedback about your experience. We have noted your comments and suggestions to help us improve our services and facilities. We will discuss this with our team and implement the improvements you have mentioned as soon as possible. We value every guest's experience and will continue to enhance our services and rooms. Thank you again for your stay with us. We hope to welcome you back and have the opportunity to serve you even better in the future. Sincerely, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 10 week(s) ago
The extra bed order took about an hour to be delivered. The bathroom floor was very slippery, and there was no trash can in the bathroom. Hopefully, things will improve.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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B***s
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 11 week(s) ago
slow elevator, food variety and taste is ordinary, bathroom needs attention
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Number of reviews per page
20
40