Hotel architecture was beautiful. Staff was really nice and helpful. Food was amazing! I would highly recommend

Clean room, staff is great!

Great location, rooms very specious and clean. Friendly staffs

Fue una estancia breve pero muy agradable; la habitación de muy buen tamaño para 2 adultos y 2 niños, camas muy cómodas; excelente servicio del staff y el desayuno delicioso.

This place was great! Such a beautiful property, great location and the staff was wonderful. The beds were so comfortable and we really enjoyed our stay!

The property was very comfortable. The staff was friendly and very accommodating. The rooms are neat and clean. The showers were hot and the water pressure was amazing. We enjoyed our stay.

Best place to stay at Valle de Bravo

It was a nice touch that on the last day of our stay they washed our car free of charge and left a note “YOUR CAR ALSO CAME TO CONSENTER, WE THANK YOU FOR BRINGING IT WITH US BY WASHING IT. HAVE A GOOD TRIP!

Our room was very clean and decorated so nicely. Very colorful.

Nos pareció excelente el servicio y sobre todo la atención de las personas, todos súper amables, esta muy buen ubicado en el centro de Valle de Bravo, muy agradable estancia.

Completely as advertised! Muy bueno😊😊😊

Excellent service

We had a great recommendation from hotel staff on a taxi driver to get us to the waterfalls and the mariposas.

Everything was 😊

The hotel is rustic, but overall well-preserved. The staff is kind, however I didn't receive the benefits for VIP members, the free tour was not offered at arrival nor the room upgrade and neither the late check-out. The location is somehow near the center of Valle de bravo; I got a room that was on the corner (room 9) and was noisy because both surrounding streets have people and cars driving by. It has parking space on a property across the street. The restaurant is average, the food was not particularly good. However the bed and bathroom was comfortable, it has a small fridge and safebox to keep valuable items. Overall it was a good stay but could have been better.

Valle de Bravo it’s nice but is much, much better on the South side of town. Nicer houses, stores, galleries, and restaurants. Avandaro it’ worth it also.

Beautiful staff, very helpful. We brought my aunt who uses a wheelchair but the hotel is not wheelchair friendly, we rented a beautiful bedroom but it was on a second story, the staff was able to accommodate in the first level by bringing an extra bed to the new room, something we really appreciated it.

Nice ops style Hotel

The photos of the room were misleading, we believed we would have a balcony ( superior room booked ) however we were in room 15 ground floor right beside the restaurant, the noise from the street behind was also very loud in the mornings,

The stay was excellent. The staff was very helpful with every detail that was required on my stay