We missed that reception closes at 6pm. Our mistake. We arrived in the evening and there were no instructions for "late" arrivals nor any self-checkin instructions. There was a phone number provided on the door (for emergencies) but we received no answer to our calls. We had received not a single word of instructions before arrival. I totally understand that some properties work with limited front office hours. Unfortunately this property doesn't bother to communicate with their guests ahead of arrival to prevent them from getting stranded in front of a closed door and provides no reply when onsite.

Overall excellent . I was lucky enogh to park my motorcycle right at front of apartment. (would be nice to have secured car park . ) reed carefully check in and check out instruction. Location is super. for money you paying can't complain .

Just stayed for 1 night but everything was great value for the money.

All good . Was attending a Stranglers music concert in cartonniere so was nice and convenient for that . Kitchenette was well kitted out . Only negative point which was the shower head which couldn’t be moved from pointing out of the Bath in a fixed position. So you had to hold on to it

Very great area, not needed to take public transportation to walk around city center

Great location to see the city and for access to facilities easy to reach by car. Nice and clean but need to fix odd things

Not in city centre as it claimed to be. Rough area. Demolished houses on road up to it. Didn’t feel safe getting to it.

No air conditioning. No fans. Bad windows that let in little air yet had no screens so bugs came in. Absolute sauna in there, extremely uncomfortable, nearly impossible to sleep.

Room was fine. The bed was decent. 2nd room with futon was perfect for the kid. The shower is small but the water is hot. Tiny TV, but we didn't watch it. Breakfast is available but must be reserved the day before. The location is a bit off the path, but not too far out of the way to walk to the city center. Good value 2 room / 2 bath for a family trip.

Nice clean apartment with two bedrooms and two bathrooms and a nice kitchenette. Carrefour grocery is just around the corner, Champagne Mumm is nearly across the street, and it's a quick walk to central Reims. We were able to check in during desk hours on a weekday and had no issues at all. Would definitely stay here again!

Good location, close to the city centre. Comfortable beds, but dirty pots and sheets and the non smoking room smelt of smoke

We booked a non-smoking room. It smelled of stale cigarettes smoke. No-one was available on arrival, reception closed and no one answering the contact numbers listed. Not what we expected.

Good place good location and clean

Hotel had small rooms with basic features. Location is in commercial / industrial area near the cemetery and the railway station. Laundry facilities are available but instructions are only in French. Car parking is free in the street in front, if you can find a spot. We had no problems but had to walk about 100m to hotel. City and restaurants about 15 - 20 minute walk away. Hotel was quiet and reasonably clean. Ok for 1 or 2 night stay, but no longer.

Perfectly fine for an overnight stay. Clean room, location is near to the town center and main sites, and parking was simple. On the downside, the office was closed on the weekends and there was no prior communication on how to access the unit.

Dirty and the sofa bed was broken and minuscule. Dirty towels with make up stains lady behind.

Nice room

The apartment was nice and compact the area and parking was safe and good. Only downside was the wifi was useless don't believe it was actually working .

This hotel is basic in some respects and not in the prettiest neighbourhood. However, it's cheap, the bedrooms are modern and clean, the staff friendly and helpful, and it's within easy walking distance of the city centre. There is free on-street parking (limited number of spaces), or an underground garage for a small extra fee. Breakfast is simple but adequate. There are no other facilities, such as a lounge, bar, etc. But if you just want a clean place for the night, it does that job well. Note that the reception closes at 6:30pm, so if you're going to arrive after that time, you need to phone ahead.

The hotel was going through a significant re-fit but that didn't affect our stay. The location is excellent close to Champagne houses. It's a apartment hotel without reception so you are a little on your own at weekends. Instructions on entry were really clear, so no problems. It was a 10-15 minute walk into downtown Reims and restaurants/bars a plenty