Room was small but large enough for 2 travelers. I loved the small elevator so we didn’t have to go upstairs with our luggage like it happened to us in Hamburg. Elevator wasn’t working. Central station was less than 10 minutes walk. The dome 5 minutes walk was well as museums.

Great location. Staff was helpful and friendly. And they have air conditioning which is vital in the summer.

Clean, central right next to Heumarkt square and a 5 minute walk to the subway/tram. Also a 10 minute walk to Cologne main train station. Careful not to follow Google Maps it takes you one street down to the Rhein river side. This hotel is one street up. It’s about 20 minutes to Cologne fair. Room is super small but comfortable. Aircon worked ok. Breakfast was excellent, nice selection and friendly service.

The location was great. Walkable to the Dom and shopping, restaurants, etc. Great room layout for family trip. Nice modern bathroom. We would stay there again.

Rooms very small, location is not as good as the other cityclass which is closer to train.

Great location, value and service.

Cologne has several CityClass Hotels, which may get a little confusing upon searching for the proper location, but once we found ours we were pleased. The hotel is located close enough to several popular spots, such as the cathedral and main station, but tucked away so it's quiet. It was a smaller room, but comfy enough. The only downside was temperature, as the AC blew very lightly. I'm not sure it ever really got to temp, but fortunately the front desk had a small fan available that assisted in some better airflow for the room. My brother and I both run very hot, especially when sleeping, so this was a game-changer! Overall, the staff was wonderful and the hotel was perfect for what we needed.

The room was perfect for a family of 5. One king bed and 3 twins. Seemed new and was clean.

Nicely appointed room. The bathroom was very small

Very conveniently located. Clean room, easy check in/check out. The only elevator they have is rather small, just FYI.

Great location. Clean rooms and friendly staff

Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.

Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.

Front desk was very warm and welcoming.

The room was always clean and fresh the all staff were friendly polite

Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !

Clean, helpful staff, very good breakfast

During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.

All good other than the bar service layevnoght. Having to wake the staff for another beers isnt acceptable

Everything perfect except not accessible for strollers