Side Star Elegance Hotel - Ultra All Inclusive

Explore Side Star Elegance Hotel - Ultra All Inclusive
8.8
Very Good
From 75 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

Traveler Reviews Side Star Elegance Hotel - Ultra All Inclusive

Number of reviews per page
20
40
Top reviews
Bernana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

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Jill
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is an amazing hotel with all the service, food and entertainment you will ever need and more. Big nice rooms with big balconies. All the food was really good and tasty.
Bhavisha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great place to stay without a doubt will be back again.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Another great stay at SSE. Plenty of choice for food, restaurants, drinks and bars. Staff the best we have encountered in any hotel
Jordan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Another great time at Side Star Elegance
Taina
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Wonderfull hotel. Food was amacing, service very fine. Fitnes place good. Minus for spa totally over priced. We did’n want to pay 4time more than we pay to our own massage here in our own country. We wanted to go, but we are not stupid to pay totally over price. Over all everything else was 10+.
Mathew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

good location
louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Such a nice hotel for older people, could of done with some back ground music in the bars etc. Food good if your not a picky eater, presented lovely
Kamran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Great hotel. Just a bit far from airport.
Andrei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

My overall experience was good, there were a few issues that I encountered during my stay. Firstly, the air conditioning didn't work properly and it was uncomfortably hot during the nights. This made it difficult to sleep and made my stay less enjoyable. Another issue I faced was with the housekeeping service. It was really bad and the cleanliness of the room was not up to my expectations for a 5-star hotel. I had to call several times to get my room cleaned properly, and even then it was not done to my satisfaction. One other thing to note is that there was no imported alcohol available at the hotel. While this may not be a major issue for some people, it was a disappointment for me as I had expected a wider variety of alcohol options at a 5-star hotel. Despite these issues, the hotel itself was beautiful and the other amenities and services provided by the hotel were of a high standard. The staff were friendly and helpful, and the location of the hotel was convenient for my needs.
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Forrest
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Staff very friendly,verses in several languages which aided to customer satisfaction. Very hard workers that made everyone feel,at home and well take. Care of.
Metehan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Gercekten çok güzel karsilandik ve hizmet superdi otelin kendisi zaten cok güzel. Tek kelimeyle harika bir tatildi
???????
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

В целом понравилось практически все. Не понравилось большое число пенсионеров и высокие цены на дополнительные услуги в СПА.
Sladana
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

THIS IS NOT A FIVE-STAR HOTEL! We traveled there in August, and we did not book it through an agency, but by ourselves via hotels.com. The price was 2500 EURO!!!! The comments of the previous guests on booking, hotels.com, and Google were very good, so we picked it up. HOWEVER, our stay was fine, but FAR FROM 2500 Euro worth. Good things: 1. The room was very clean when we arrived, and the cleaning ladies were doing a very good job of cleaning it every day. However, sometimes when I had to work in the room, they would come in even though I turned on the 'don't disturb' sign. But overall, they were nice and they did a very good job with cleaning on daily basis. 2. Mini bar and safe are free of charge. 3. The food is good, however NO seafood AT ALL and no berries at all. Other than that, there is a variety of food all day, everything fresh and delicious. 4. The best part about our stay was the quality of the sea.... the sea was so warm and amazingly clean with no fish or any other animals in it. No big waves and the depth was perfect. Very shallow in the beginning and then after 5 meters or so it is a little bit deeper. Sandy beaches. Morning walks and sunsets were absolutely amazing. The only thing we didn't like is that from 11 am to 6 pm the beach is packed with people, which makes the water dirty. There were so many people despite COVID. And no social distancing at all! Not at the beach nor in the hotel. 5. The internet is not bad. Could be better (since it is a 5
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Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Family room very compact. Marble floor in bathroom dangerous when wet. Casual attitude to customer service. Good cleanliness. Facilities such as pool closed early at 530. Pool very cold, too cold for wi tee. Meals just Ok.
Mum of two
6.0
/10
Reviewed 440 week(s) ago

Expedia Group verified review

The hotel facilities were excellent however our experience wasn't as enjoyable as We were used to because most of the staff were so unfriendly and unwilling. Example, ignoring you, not saying hello, laughing and chatting between themselves when there was language barriers rather than trying to work out our request ( i.e. asking for a fork while pointing to a knife!), with the exception of 3 waiting staff ( who were very nice) out of around 20 during the week) never being offered wine/soft drinks with our meal unless we approached them, despite it being a feature of the dining service. The room cleaning was also not 5 star. Only bed and towel change for the whole week. My coffee cup on the first day was there when I left. And we had to ask for soap/toiletries to be replenished when it was obvious it had been used
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Anja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ein rundum super Hotel. Alle super freundlich und aufmerksam. Es fehlt wirklich an nichts. Hier bleiben keine wünsche offen. Wir kommen nächstes Jahr wieder.
Hüseyin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sehr schönes hotel mit sehr freundlichen Personal. Das essen war sehr gut und lässt keine wünsche offen. Werden mitsicherheit nochmal kommen.
Sercan
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Es sollte eine Regelung für die Liegen an den Pools geben. Gäste gehen um 5:00-5:30 Uhr morgens an den Pool legen ihre Handtücher hin und gehen auf ihre Zimmer um weiter zu schlafen. Dadurch hat man täglich nicht die Möglichkeit an einer der 3 Pools ein Platz zu finden. Sonst war alles im großen und Ganzen sehr schön.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

My stay at this hotel there were some positive aspects, I was left a bit disappointed. The air conditioning in my room wasn’t working properly, and even after asking the staff to check it four times, the problem remained unresolved. With temperatures reaching 35–45 degrees, having old AC units that can’t keep up makes the stay very uncomfortable. I was elft drenched in sweat every night. The hotel itself feels more like a 4-star property and is starting to show its age. The food was okay. The staff in general were polite and friendly, but I did notice a difference in how guests were treated at the reception. Foreign tourists seemed to receive a warmer welcome, while Turkish guests didn’t always get the same attention. While I appreciated the efforts of some of the staff, I believe the hotel could really improve by upgrading its facilities and ensuring all guests are treated equally.
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Number of reviews per page
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