8.8
Very Good
From 337 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews The Ship Inn

Number of reviews per page
20
40
Top reviews
SARAH
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely room, great food in restaurant. Hotel doesn't do breakfast in week but lovely cafe next door doing breakfasts etc. Car park close too, have to pay but free 7pm to 7am.
Andy
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10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Hotel/Pub is very clean and has a reasonably extensive food and drinks menu. My room (9) was a little small but as a single occupant, it was very adequate. It had a kettle and all the condiments, including some biscuits. A water jug was also supplied. The staff were very attentive and professional. A quick shout to Amelia who went out of her way to provide perfect customer satisfaction. I have stayed before and will definitely stay again.
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Rodrigo
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I recently stayed at this hotel and found that its location is one of its biggest strengths. It’s close to plenty of shops and restaurants, and the lively pub downstairs adds a lot of character and energy to the place. There were, however, a few areas where the experience didn’t quite meet expectations, and I hope this feedback is helpful for both management and future guests. Breakfast Issue Breakfast wasn’t available on Saturday morning at the time confirmed in my booking and at check‑in, due to the kitchen staff being unable to access the kitchen. The staff member on duty did their best and suggested I go to another restaurant and request a refund later. Unfortunately, when I spoke with the manager, the interaction felt dismissive, and the hotel only refunded the nominal breakfast cost rather than honouring the original arrangement. Clearer communication and a more guest‑focused approach would really improve this. Room Cleanliness The room carpet hadn’t been cleaned before my arrival and had a visible stain, and the room wasn’t serviced on the second day. Small details like this make a big difference to the overall stay. Room Condition A few maintenance issues stood out: mould around the bath, a broken shower fitting that made it difficult to wash comfortably, and a vanity mirror that couldn’t be adjusted. These are all fixable and would help elevate the guest experience.
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Jeanette
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Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No Lift, we were on the 3rd floor and narrow stairs but the staff assisted with our luggage, the dinner food and drinks were excellent. Great service. However it was under new management and the menu was not up to date, sign said breakfast at 8 but they were closed. charming area to walk around. No assigned parking and you had to pay except for the hours from 7pm-7am
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Richard
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very nice. Good location.
Simon
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4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bedroom carpet had never seen a hoover
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A pleasant enough stay unfortunately the bar area closed at 8pm so we had to go out for a drink. I are there and did not really enjoy my chicken roast, which is unusual as it is one of my favourite meals. The worst thing was possibly the parking they advertise self parking which is in fact street parking. On a Sunday afternoon in this busy part of town there was no spaces to be found the car par.ks were full and no spaces on the streets at all
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Christopher
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice welcome & shown to the room. Clean room with a super comfy bed. Central location, so could walk around Rye easily.
Malaya
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff of Ship Inn were lovely and helpful. The room/bed was fine. The only thing that we had an issue was the bathtub did not drain well so we kept the water low. Thanks for having us!
Jonathon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean, comfortable and cosy. Full of local style.
Ian
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff and room were excellent
Russell
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was modern and clean
MATTHEW LEONARD
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely stay.
penny
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Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely bed
Tom
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great service
Gloria
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Spotlessly clean accommodation. Comfy bed. Lovely staff. First class chef for both dinner and breakfast (which was huge). Cracking stay!
Frederick
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4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was Christmas, but the staff were distracted by the busy pub and were not helpful when it came to giving me information about parking. And Christmas Day morning the chef didn't turn up for breakfast. The room was basic and clean.
matthew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Really lovely suite. Good pub food and brilliant staff. Recommended if a family needs to stay in one room in Rye. Only negative wansa little pub noise in the evening but absolutely to be expected
Deborah
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Always a lovely stay at The Ship! Staff are absolute gems. Food was great and the room was cosy and comfortable. Thanks as always!
Jody
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely old pub with quirky decor, good standard of rooms, very nice breakfast
Number of reviews per page
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